---
title: "Tender for the provision of the Integrated Community Equipment Service (ICES)"
ocid: "ocds-h6vhtk-04b633"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04b633"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04b633.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04b633.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "HEREFORDSHIRE COUNCIL"
published: "2025-04-22"
---

# Tender for the provision of the Integrated Community Equipment Service (ICES)

Buyer: HEREFORDSHIRE COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-04b633

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04b633)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-04b633.json)

## Summary

Herefordshire Council, in conjunction with the NHS Herefordshire and Worcestershire Integrated Care Board (ICB), has completed the procurement process for the Integrated Community Equipment Service (ICES), catered to provide health and social work services throughout the region. The procurement, conducted via an open procedure, aimed to appoint a supplier for delivering essential equipment services across the county. The winning supplier, Nottingham Rehab Limited (trading as NRS Healthcare), was awarded the contract valued at £9,100,000. The contract was signed on 20th March 2025, with services commencing from 10th February 2025 and running until 31st March 2027. Located in Herefordshire, this initiative seeks to facilitate seamless equipment provision, from sourcing and installation to maintenance and collection, underpinned by robust IT systems for order and logistics management.

This tender offers significant opportunities for businesses in the health and social care sectors, particularly those specialising in equipment supply, maintenance, and logistics. Companies that excel in providing high-quality service, social value, and competitive pricing, as outlined in the award criteria, will find this procurement process particularly advantageous. Given the scope of the contract and its integration with local healthcare services, businesses with capabilities to support large-scale service delivery and innovative IT solutions for order management would be especially well-suited to compete in such tenders. Engaging in contracts like ICES can help organisations expand their footprint in the public sector and enhance their reputation in community-oriented services.

## Notice

Herefordshire Council and NHS Herefordshire and Worcestershire Integrated Care Board (ICB) are seeking to appoint a supplier to deliver its Integrated Community Equipment Service (ICES) to residents of all ages across the county. The Integrated Community Equipment Service comprises the following main functions: 1) Sourcing and purchasing appropriate equipment (core standard equipment and bespoke special equipment) 2) Delivery and installation 3) Collection, cleaning and recycling 4) Service, maintenance and repairs 5) Storage The bidder must also have the appropriate IT systems in place for seamless online ordering and order tracking, account management and logistics planning / management. Full details are provided within the specification of requirement and the tender documents, which are available from the Supplying the Southwest Portal.

### Lot Information

Lot 1

Herefordshire Council and NHS Herefordshire and Worcestershire Integrated Care Board (ICB) are seeking to appoint a supplier to deliver its Integrated Community Equipment Service (ICES) to residents of all ages across the county. The Integrated Community Equipment Service comprises the following main functions: 1) Sourcing and purchasing appropriate equipment (core standard equipment and bespoke special equipment) 2) Delivery and installation 3) Collection, cleaning and recycling 4) Service, maintenance and repairs 5) Storage The bidder must also have the appropriate IT systems in place for seamless online ordering and order tracking, account management and logistics planning / management. Full details are provided within the specification of requirement and the tender documents, which are available from the Supplying the Southwest Portal.

Renewal: An option to extend for further periods for a total of up to three years (extensions are subject to further Commissioners' governance, budget approval and satisfactory Supplier performance).

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/016285-2025 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 Apr 2025 |
| Submission deadline | 15 Dec 2024 |
| Future notice date | Not specified |
| Award date | 20 Mar 2025 |
| Contract period | 10 Feb 2025 - 31 Mar 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £9,100,000 |
| Lots value | £9,100,000 |
| Awards value | Not specified |
| Contracts value | £9,100,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HEREFORDSHIRE COUNCIL |
| Additional buyers | NHS HEREFORDSHIRE AND WORCESTERSHIRE INTEGRATED CARE BOARD (ICB) |
| Locality | HEREFORD |
| Post town | Hereford |
| Postcode | HR4 0LE |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG1 Herefordshire, Worcestershire and Warwickshire |
| ITL 3 | TLG11 Herefordshire, County of |
| Local authority | Herefordshire, County of |
| Electoral ward | Central |
| Westminster constituency | Hereford and South Herefordshire |
| Delivery location | TLG11 Herefordshire, County of |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | NOTTINGHAM REHAB LIMITED (TRADING AS NRS HEALTHCARE |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services

## Release History

- 22 Apr 2025 at 14:09 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/016285-2025
- 13 Nov 2024 at 15:06 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/036748-2024

## Notice URLs

- https://herefordshireandworcestershire.icb.nhs.uk/
- https://procontract.due-north.com/Advert/Index?advertId=e984c5f4-caa1-ef11-8132-005056b64545
- https://www.herefordshire.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04b633. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04b633.json.