---
title: "Support and Maintenance for Swift / ICS (extension May 2025 - October 2025)"
ocid: "ocds-h6vhtk-04b653"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04b653"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04b653.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04b653.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "ISLE OF WIGHT COUNCIL"
published: "2024-11-26"
---

# Support and Maintenance for Swift / ICS (extension May 2025 - October 2025)

Buyer: ISLE OF WIGHT COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-04b653

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-04b653.json)

## Summary

The Isle of Wight Council has completed the procurement process for the "Support and Maintenance for Swift / ICS (extension May 2025 – October 2025)" contract, classified under IT services: consulting, software development, Internet and support (CPV code: 72000000). This contract involves maintaining and supporting the Swift / ICS application for Children Services and providing Oracle licensing. The procurement stage is in the Award phase, and the contract was signed on 26 November 2024. The service period runs from 01 May 2025 to 31 October 2025. The procurement method used was a limited procedure, specifically the award procedure without prior publication due to technical reasons, confirming OLM Systems Limited as the sole supplier for the contract valued at £95,000.

This tender represents a significant opportunity for businesses operating in the IT services and software maintenance sector to secure long-term engagements with regional authorities like the Isle of Wight Council. Companies specialising in software support, system integration, and IT consulting, particularly those with experience in social care frameworks or Oracle systems, could find this contract highly beneficial to their business growth. Engagement in such contracts not only offers financial stability for the duration but also enhances reputational standing and demonstrates reliability in handling critical public sector IT infrastructure. This tender emphasises the importance of technical expertise and continuity in service provision, aligning well with businesses capable of delivering high-quality, consistent IT services.

## Notice

Support and maintenance required to run the Swift / ICS application for Children Services social care recording application at the Isle of Wight Council. Oracle licensing to cover this period is also required. Duration from 01 May 2025 - 31 October 2025.

### Lot Information

Lot 1

Provision of support and maintenance required to run the Swift / ICS application for Children Services social care recording application, to also include Oracle licensing, at the Isle of Wight Council. Duration from 01 May 2025 - 31 October 2025.

### Procurement Information

An agreement was made in December 2017 to return the hosting of the ICS system from Hampshire Council to the Isle of Wight Council. ICS hosting was originally transferred to Hampshire County Council after the establishment of a strategic partnership between organisations including the provision of senior management for Isle of Wight children's services. This took place in 2012. In the intervening period the ICS/SWIFT product set was sold by Northgate to OLM. A parallel procurement process had been undertaken with Hampshire County Council for a replacement ICS System, as originally, the Council was to be implementing the same new social care system in line with Hampshire County Council's programme timelines and these were delayed extensively due to the COVID-19 pandemic. The project has now been re-launched independently of Hampshire following the recent termination of the agreement between our respective Childrens Services departments. This is now being driven by a team of external consultants who are project managing, configuring and migrating data. The additional requirement set out for support and maintenance of the integrated children's services case management system and associated licenses at the Isle of Wight Council with OLM for Swift and ICS will cover this period and allow some contingency and time to allow for decommissioning of the outgoing system and servers. (01 May 2025 - 31 October 2025). The support and maintenance of the integrated children's services case management system and associated licenses is required to remain directly with the incumbent supplier whilst the implementation and system transition is undertaken. The Council has had to extend a number of times due to delays with the project for the replacement system. The Isle of Wight Council observed a 10-day standstill period which expired at midnight on 25 November 2024.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/038095-2024 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 26 Nov 2024 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 14 Nov 2024 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £95,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ISLE OF WIGHT COUNCIL |
| Locality | NEWPORT |
| Post town | Portsmouth |
| Postcode | PO30 1UD |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ3 Hampshire and Isle of Wight |
| ITL 3 | TLJ34 Isle of Wight |
| Local authority | Isle of Wight |
| Electoral ward | Newport Central |
| Westminster constituency | Isle of Wight West |
| Delivery location | TLJ34 Isle of Wight |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | OLM SYSTEMS |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48000000 - Software package and information systems
- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 26 Nov 2024 at 06:42 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/038095-2024
- 14 Nov 2024 at 09:15 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/036796-2024

## Notice URLs

- http://www.iow.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04b653. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04b653.json.