---
title: "Direct Routing"
ocid: "ocds-h6vhtk-04b6c1"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04b6c1"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04b6c1.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04b6c1.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "SOMERSET COUNTY COUNCIL"
published: "2025-02-04"
---

# Direct Routing

Buyer: SOMERSET COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-04b6c1

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-04b6c1.json)

## Summary

Somerset Council is seeking services for the Direct Routing of calls via MS Teams, specifically targeting telephone and data transmission services. This procurement, classified under the CPV code 64210000, is conducted as an open procedure with electronic submission methods. The Council, based in Taunton, UK, has set a deadline for tender submissions on 16 December 2024 at 12:00 PM. The contract start date was indicated as 16 December 2024, aligning with the bidding process that is also set to commence on the same date.

This tender presents a significant opportunity for companies specialised in providing dedicated business telephone network services, aiming at a contract that could span up to five years. Businesses that excel in delivering high-quality communication solutions, particularly those involving MS Teams integration, will find this tender well-suited to their capabilities. Large enterprises as well as specialised service providers in the telecommunications sector should consider leveraging this opportunity for expanding their market reach and showcasing their expertise in comprehensive call routing solutions for regional authorities like Somerset Council.

## Notice

Contract for the Direct Routing of calls via MS Teams for Somerset Council

### Lot Information

Lot 1

Direct routing of calls via MS Teams

Renewal: Initial contract period of 36 months with options to extend by a further 24 months

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/003669-2025 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 4 Feb 2025 |
| Submission deadline | 16 Dec 2024 |
| Future notice date | Not specified |
| Award date | 20 Jan 2025 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £61,360 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SOMERSET COUNTY COUNCIL |
| Additional buyers | SOMERSET COUNCIL |
| Locality | TAUNTON |
| Post town | Taunton |
| Postcode | TA1 4DY |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK6 North Somerset, Somerset and Dorset |
| ITL 3 | TLK62 Somerset |
| Local authority | Somerset |
| Electoral ward | Bishop's Hull & Taunton West |
| Westminster constituency | Taunton and Wellington |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SOUTHERN COMMUNICATIONS CORPORATE SOLUTIONS |

## CPV Codes

### Divisions

- 64 - Postal and telecommunications services

### Codes

- 64210000 - Telephone and data transmission services
- 64214000 - Dedicated-business telephone network services

## Release History

- 4 Feb 2025 at 14:44 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/003669-2025
- 15 Nov 2024 at 11:39 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/036988-2024

## Notice URLs

- http://www.somerset.gov.uk
- https://supplierlive.proactisp2p.com/Account/Login

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04b6c1. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04b6c1.json.