---
title: "Provision of Responsive Repairs and Maintenance Services and Planned Programme and Investment Works to Council Housing Stock"
ocid: "ocds-h6vhtk-04b6f0"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04b6f0"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04b6f0.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04b6f0.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "BIRMINGHAM CITY COUNCIL"
published: "2026-02-27"
---

# Provision of Responsive Repairs and Maintenance Services and Planned Programme and Investment Works to Council Housing Stock

Buyer: BIRMINGHAM CITY COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-04b6f0

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## Summary

Birmingham City Council has completed a public procurement process for the "Provision of Responsive Repairs and Maintenance Services and Planned Programme and Investment Works to Council Housing Stock". This contract, classified under "Building installation work" and valued at £2,984,425,425 GBP, encompasses a 10-year period with a possible extension of five additional years. The tender was divided into four geographical lots, representing East, North, South, and West Central regions of Birmingham, and involved awarding contracts to different contractors for each lot. The procurement was conducted through a selective and restricted procedure, ensuring an efficient evaluation process. Notably, the contracts were awarded and made active on 23rd January 2026. This project involves works and services specifically aimed at maintaining and improving council housing, with key completion dates having already passed, marking the project as complete as of 27th February 2026.

This substantial contract creates significant opportunities for business growth for companies involved in building installation, repair, and maintenance services. The project's scope includes day-to-day repairs, emergency cover, planned maintenance, retrofitting for carbon reduction, and various inspection and adaptation services. Companies adept in these areas, particularly large-scale businesses capable of managing multi-location contracts, will find this bid highly relevant. Moreover, contractors are expected to align with Birmingham City Council's social, economic, and environmental objectives, providing a platform for businesses that focus on sustainability and community engagement to thrive and expand their portfolios.

## Notice

Birmingham City Council is seeking to appoint four Contractors (one for each geographical Lot) for the provision of Responsive Repair & Maintenance Services, Planned Programme and Investment Work relating to the Council's housing stock. The contract will be for a period of 10 years with the option to extend for one further period of five years. The Council will be using the TAC-1 standard form of contract, which will contain a no-fault break clause provision. Pricing will be based on a 'price per' approach (PPP/ PPV/ PPGH), with a limited set of exclusions, a basket rates for planned works

### Lot Information

East

The Council wishes to establish a Contract to provide a day to day repair service, (including 24 hours cover for emergency repairs); repair work to void properties prior to re-letting; planned maintenance and improvement programmes; repair and maintenance service to sundry servicing items; gas and heating installations; electrical testing; the potential of some retrofit works to the Council's housing stock to reduce carbon impact, disabled adaptations; inspection services; planning supervisor services; design specification; work planning and quality control, together with customer relations and the appropriate financial and administrative support. The scope of the gas and heating installations, servicing and maintenance workstream will include providing an annual service to all appliances, in line with the Council's statutory obligation. The Call Management function will be carried out by the Council's in-house corporate contact centre function supported by Contractors with an out of hours service (call handling and carrying out emergency repairs). Contractors will be expected to work with the in-house service and interface with its systems to provide an effective repair reporting facility. Core IT systems used by the Council are set out in the Contract Documents and associated appendices. Contractors will be required to utilise and/or integrate with the Council's systems fully. The Council has established key performance indicators which the Contractor will be expected to consistently meet, with an emphasis on improving performance to enhance customer satisfaction. The Contractor is expected to provide their own accommodation (depot, offices, stores, other) to facilitate delivery of the in-scope services and workstreams. Under this contract the contractors and their supply chains will be required to actively participate in the achievement of the Contracting Authority's social, economic and environmental objectives. Accordingly, contract documents may relate to social, economic and environmental considerations

Renewal: The option to extend for one further period of five years.

North

The Council wishes to establish a Contract to provide a day to day repair service, (including 24 hours cover for emergency repairs); repair work to void properties prior to re-letting; planned maintenance and improvement programmes; repair and maintenance service to sundry servicing items; gas and heating installations; electrical testing; the potential of some retrofit works to the Council's housing stock to reduce carbon impact, disabled adaptations; inspection services; planning supervisor services; design specification; work planning and quality control, together with customer relations and the appropriate financial and administrative support. The scope of the gas and heating installations, servicing and maintenance workstream will include providing an annual service to all appliances, in line with the Council's statutory obligation. The Call Management function will be carried out by the Council's in-house corporate contact centre function supported by Contractors with an out of hours service (call handling and carrying out emergency repairs). Contractors will be expected to work with the in-house service and interface with its systems to provide an effective repair reporting facility. Core IT systems used by the Council are set out in the Contract Documents and associated appendices. Contractors will be required to utilise and/or integrate with the Council's systems fully. The Council has established key performance indicators which the Contractor will be expected to consistently meet, with an emphasis on improving performance to enhance customer satisfaction. The Contractor is expected to provide their own accommodation (depot, offices, stores, other) to facilitate delivery of the in-scope services and workstreams. Under this contract the contractors and their supply chains will be required to actively participate in the achievement of the Contracting Authority's social, economic and environmental objectives. Accordingly, contract documents may relate to social, economic and environmental considerations.

Renewal: The option to extend for one further period of five years.

South

The Council wishes to establish a Contract to provide a day to day repair service, (including 24 hours cover for emergency repairs); repair work to void properties prior to re-letting; planned maintenance and improvement programmes; repair and maintenance service to sundry servicing items; gas and heating installations; electrical testing; the potential of some retrofit works to the Council's housing stock to reduce carbon impact, disabled adaptations; inspection services; planning supervisor services; design specification; work planning and quality control, together with customer relations and the appropriate financial and administrative support. The scope of the gas and heating installations, servicing and maintenance workstream will include providing an annual service to all appliances, in line with the Council's statutory obligation. The Call Management function will be carried out by the Council's in-house corporate contact centre function supported by Contractors with an out of hours service (call handling and carrying out emergency repairs). Contractors will be expected to work with the in-house service and interface with its systems to provide an effective repair reporting facility. Core IT systems used by the Council are set out in the Contract Documents and associated appendices. Contractors will be required to utilise and/or integrate with the Council's systems fully. The Council has established key performance indicators which the Contractor will be expected to consistently meet, with an emphasis on improving performance to enhance customer satisfaction. The Contractor is expected to provide their own accommodation (depot, offices, stores, other) to facilitate delivery of the in-scope services and workstreams. Under this contract the contractors and their supply chains will be required to actively participate in the achievement of the Contracting Authority's social, economic and environmental objectives. Accordingly, contract documents may relate to social, economic and environmental considerations.

Renewal: The option to extend for one further period of five years.

West Central

The Council wishes to establish a Contract to provide a day to day repair service, (including 24 hours cover for emergency repairs); repair work to void properties prior to re-letting; planned maintenance and improvement programmes; repair and maintenance service to sundry servicing items; gas and heating installations; electrical testing; the potential of some retrofit works to the Council's housing stock to reduce carbon impact, disabled adaptations; inspection services; planning supervisor services; design specification; work planning and quality control, together with customer relations and the appropriate financial and administrative support. The scope of the gas and heating installations, servicing and maintenance workstream will include providing an annual service to all appliances, in line with the Council's statutory obligation. The Call Management function will be carried out by the Council's in-house corporate contact centre function supported by Contractors with an out of hours service (call handling and carrying out emergency repairs). Contractors will be expected to work with the in-house service and interface with its systems to provide an effective repair reporting facility. Core IT systems used by the Council are set out in the Contract Documents and associated appendices. Contractors will be required to utilise and/or integrate with the Council's systems fully. The Council has established key performance indicators which the Contractor will be expected to consistently meet, with an emphasis on improving performance to enhance customer satisfaction. The Contractor is expected to provide their own accommodation (depot, offices, stores, other) to facilitate delivery of the in-scope services and workstreams. Under this contract the contractors and their supply chains will be required to actively participate in the achievement of the Contracting Authority's social, economic and environmental objectives. Accordingly, contract documents may relate to social, economic and environmental considerations.

Renewal: The option to extend for one further period of five years.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/017785-2026 |
| Notice type | Planning Notice |
| Procurement type | Standard |
| Procurement category | Works |
| Procurement method | Selective |
| Procurement method details | Restricted procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Planning, Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 27 Feb 2026 |
| Submission deadline | 14 Feb 2025 |
| Future notice date | 3 Jan 2025 |
| Award date | 23 Jan 2026 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £2,984,425,425 |
| Lots value | £2,984,425,425 |
| Awards value | Not specified |
| Contracts value | £2,134,969,017 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | BIRMINGHAM CITY COUNCIL |
| Locality | BIRMINGHAM |
| Post town | Birmingham |
| Postcode | B1 1BB |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG31 Birmingham |
| Local authority | Birmingham |
| Electoral ward | Ladywood |
| Westminster constituency | Birmingham Ladywood |
| Delivery location | TLG West Midlands (England), TLG31 Birmingham |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 3 |
| Supplier names | EQUANS REGENERATION; MEARS; WATES PROPERTY SERVICES |

## CPV Codes

### Divisions

- 09 - Petroleum products, fuel, electricity and other sources of energy
- 45 - Construction work
- 50 - Repair and maintenance services
- 51 - Installation services (except software)
- 71 - Architectural, construction, engineering and inspection services

### Codes

- 09332000 - Solar installation
- 45300000 - Building installation work
- 45400000 - Building completion work
- 50510000 - Repair and maintenance services of pumps, valves, taps and metal containers
- 50530000 - Repair and maintenance services of machinery
- 50710000 - Repair and maintenance services of electrical and mechanical building installations
- 50720000 - Repair and maintenance services of central heating
- 50850000 - Repair and maintenance services of furniture
- 51100000 - Installation services of electrical and mechanical equipment
- 51510000 - Installation services of general-purpose machinery and equipment
- 71000000 - Architectural, construction, engineering and inspection services

## Release History

- 27 Feb 2026 at 11:06 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/017785-2026
- 3 Jan 2025 at 11:14 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/000076-2025
- 15 Nov 2024 at 14:54 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/037054-2024

## Notice URLs

- http://www.birmingham.gov.uk
- http://www.in-tendhost.co.uk/birminghamcc

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04b6f0. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04b6f0.json.