---
title: "Analysis and Recovery Services"
ocid: "ocds-h6vhtk-04b757"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04b757"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04b757.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04b757.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "EAST OF ENGLAND NHS COLLABORATIVE HUB C/O WEST SUFFOLK NHS FOUNDATION TRUST"
published: "2025-03-25"
---

# Analysis and Recovery Services

Buyer: EAST OF ENGLAND NHS COLLABORATIVE HUB C/O WEST SUFFOLK NHS FOUNDATION TRUST  
Current stage: Award  
OCID: ocds-h6vhtk-04b757

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## Summary

East Of England NHS Collaborative Hub, operating under West Suffolk NHS Foundation Trust (buyer), has initiated an open tender process for a framework titled "Analysis and Recovery Services" within the Accounting, Auditing, and Fiscal Services industry category. This framework covers multiple lots including Telecommunications, Energy, Water, Business Rates, VAT Reviews, and others, focused on discovering and recovering overpayments through retrospective analytical reviews. The framework, expected to be live from 1st April 2025, will run for three years, with an optional one-year extension, and encompasses a budget ceiling of GBP 60,000,000. Businesses are invited to submit their bids by 18th December 2024 at 12:00 PM GMT, with the procurement currently at the tender stage and requiring electronic submissions via the Atamis e-Procurement Portal.

This tender presents extensive business growth opportunities for entities specialising in accounting, auditing, financial consultancy, and operational review services. Businesses adept at performing financial reviews and identifying cost recovery solutions will find ample prospects within this framework. SMEs with niche or innovative solutions in spend reduction, especially in areas like telecommunication audits, energy contract reviews, water management services, business rates reassessment, VAT compliance, and general contract compliance, are strongly encouraged to compete. Given the focus on comprehensive analytical reviews across various sectors, businesses that can offer multidisciplinary consultancy and contingency-fee services stand to benefit significantly. The opportunities cover various geographic regions within the UK, creating widespread potential for service engagement and business expansion.

## Notice

The main purpose of this framework is for the provision of retrospective analytical reviews and analysis of core spend and transactions, which can result in the discovery and recovery of overpayments which are presented to suppliers.

These services will provide the following types of services: audits, reviews, staff upskilling, advice, guidance, private and overseas patients' revenue, income generation, recovery and consultancy through the provision of ongoing services or other support linked to these services and the Lot descriptors.

### Lot Information

Lot 1: Telecommunications Contract Reviews (Landlines & Mobiles)

Providers will need to be able to carry out analysis of: Public Switch Telephone Network (PSTN) Lines, Call plans, Multi-protocol Label Switching (MPLS)/Ethernet, Leased Line Services, Maintenance Charges and Mobile/Voice data.

Options: The initial term is until 31/03/2028 with an optional extension of 1 x 12-months.

Lot 10: Multidisciplinary Service Provision, Income Generation & Consultancy

Multidisciplinary Service Provision, Income Generation & Consultancy has multiple purposes:
1) To bundle services from multiple Lots a SupplierProvider has been awarded to.
2) To allow for contingency fee services based on future possible savings.
3) Providers may wish to submit offers for more 'niche' and or innovative spend reduction and recovery solutions (including any innovative financing arrangements, that underpin the funding of the solution) that can be offered to Contracting Authorities.

Options: The initial term is until 31/03/2028 with an optional extension of 1 x 12-months.

Lot 2: Energy Contract Reviews (Electricity, Gas, Renewable Energy & Fuels)

Providers will need to be able to carry out analysis of:
- Invoices
- Tariffs
- Distribution Charges
- Transmission Charges
- Metering Charges
- VAT rates
- Climate Levy Changes
- Environmental Costs,
- Capacity Charges
- Data Collection Charges

Options: The initial term is until 31/03/2028 with an optional extension of 1 x 12-months.

Lot 3: Water Contract Reviews

Providers will need to be able to carry out analysis of:
- Invoices
- Tariffs
- Distribution Charges
- Transmission Charges
- Metering Charges
- VAT rates
- Climate Levy Changes
- Environmental Costs,
- Capacity Charges
- Data Collection Charges

Options: The initial term is until 31/03/2028 with an optional extension of 1 x 12-months.

Lot 4: Water Management Service

Providers will need to be able to carry out a full review of a Contracting Authorities current and historic water services with an in-depth review of site water consumption and costs and propose management tools.

Services can include but are not limited to:

- Tariff optimisation
- Review of water supply and disposal models
- Provision of water supply
- Detection of defects and faults withing the system to reduce system failures
- Detection of optimisation opportunities
- Consumption reduction models, i.e., installation of monitors to record, detect and report on daily water flow

Options: The initial term is until 31/03/2028 with an optional extension of 1 x 12-months.

Lot 5: Business Rates Review and Revaluation

Providers will need to be able to carry out analysis of: Property Lease charges, Rental charges, VAT charges as applicable, Insurance Payments & Exemptions, Business Rates and Rates Relief. In the case of Business Rates, reviews are to be undertaken for both the current rateable values and future revaluations The current rateable values are based on the 1 April 2021 valuation, coming into effect 1 April 2023. Future revaluations will take place on a 3-year valuation cycle with the next Valuation List due to start on 1 April 2026.

Options: The initial term is until 31/03/2028 with an optional extension of 1 x 12-months.

Lot 6: Value Added Tax (VAT) Reviews

Providers will need to be able to carry out in depth reviews of: Input and Output VAT, VAT Rates and Exemption Calculations. Services can include:
- Annual review assurance
- Automation of VAT accounting
- Digital reporting requirements
- General VAT advice
- Helpline services
- HMRC Business Method Approval
- Managing and mitigating VAT risks
- Negotiating with the fiscal authorities through any enquiry or investigation
- Pro-active VAT and savings advice
- Review meetings frequency
- Secondary VAT re-reviews
- Support on business strategy
- Technical VAT support
- VAT Compliance & Savings
- VAT Health Check
- VAT Planning and Consultancy
- VAT Review
- VAT Training workshops

Options: The initial term is until 31/03/2028 with an optional extension of 1 x 12-months.

Lot 7: Accounts Payable Transaction Reviews

Providers will perform a full review on historic and current data, to include, but not limited to:
- All Accounts Payable activity
- Accounts Payable Contracts
- Purchase Orders
- Identify duplicate payments,
- Over or underpayments,
- Identify discrepancies between contract pricing/rates and invoiced pricing/rates.

Options: The initial term is until 31/03/2028 with an optional extension of 1 x 12-months.

Lot 8: Private & Overseas Patients: Income Generation and Recovery

This lot requires Providers to carry-out reviews with a Contracting Authority to identify opportunities as well as missed or non-payment of private and overseas patient invoicing, including but not limited to:
- Offering guidance on coding and consumable charging, including forgotten or missed chargeable items, as well as undervalued and underpriced goods and services.
- Performing a full review and data validation process on historic and current Private & Overseas data to identify any retrospective charging relating to treatment or procedures carried out by a Contracting Authority.
- Supporting trust staff by identifying possible gaps in data/coding, charging knowledge and practice, to support future invoicing for these services.
- Liaising with insurance companies and other organisations to ensure maximisation of recoveries or missed revenue through historical charging schedules and value reviews.
- Identification of chargeable patients and cost recovery activities.

Options: The initial term is until 31/03/2028 with an optional extension of 1 x 12-months.

Lot 9: General Contract Compliance

This lot requires Providers to carry out assignment reviews on a Contracting Authority's contracts, data, or other related information, focusing on price and contractual terms. The scope is any area of procurement, expense or income that is not covered by lots 1-8. Examples include but are not limited to: In-Contract Cost Recovery , Payroll, Workforce, Software Licences, ABI/Levy Payment Schemes, Pharmacy, Food purchase, Purchasing Cards, Bank Charges, Car Park Revenue, Advertising, Difficult Debt Collection, Concessions and Payment Schemes or Equivalent.

Options: The initial term is until 31/03/2028 with an optional extension of 1 x 12-months.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/011058-2025 |
| Notice type | Tender Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large, SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 25 Mar 2025 |
| Submission deadline | 18 Dec 2024 |
| Future notice date | Not specified |
| Award date | 17 Mar 2025 |
| Contract period | 31 Mar 2025 - 31 Mar 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £60,000,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | EAST OF ENGLAND NHS COLLABORATIVE HUB C/O WEST SUFFOLK NHS FOUNDATION TRUST |
| Locality | FULBOURN |
| Post town | Cambridge |
| Postcode | CB21 5XA |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH4 Cambridgeshire and Peterborough |
| ITL 3 | TLH42 Cambridgeshire CC |
| Local authority | South Cambridgeshire |
| Electoral ward | Fen Ditton & Fulbourn |
| Westminster constituency | South Cambridgeshire |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 19 |
| Supplier names | ADVANCED DEMAND SIDE MANAGEMENT; AUDIT PARTNERSHIP; AVISON YOUNG; AXIOM UTILITIES; BERTHOLD BAUER VAT CONSULTANTS; COST ADVICE SERVICES; CRS; DELOITTE LLP PRIMARY; ERNST AND YOUNG; ILH TRADING; J.S HELD; KPMG; LIAISON FINANCIAL SERVICES; MANDC ENERGY GROUP; NHS SHARED BUSINESS SERVICES; PCMG; ROCKFORD ASSOCIATES; RSM UK CONSULTING LLP MAIN; TWICE2MUCH |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79200000 - Accounting, auditing and fiscal services

## Release History

- 25 Mar 2025 at 10:44 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/011058-2025
- 18 Nov 2024 at 14:12 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/037207-2024

## Notice URLs

- https://health-family.force.com/s/Welcome
- https://www.eoecph.nhs.uk
- https://www.resolution.nhs.uk
- https://www.resolution.nhs.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04b757. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04b757.json.