---
title: "ProCAD Maintenance and Support"
ocid: "ocds-h6vhtk-04bd43"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04bd43"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04bd43.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04bd43.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NORTHERN IRELAND FIRE & RESCUE SERVICE"
published: "2024-11-20"
---

# ProCAD Maintenance and Support

Buyer: NORTHERN IRELAND FIRE & RESCUE SERVICE  
Current stage: Award  
OCID: ocds-h6vhtk-04bd43

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## Summary

The Northern Ireland Fire & Rescue Service (NIFRS) has completed the award stage of a procurement process for the ProCAD Maintenance and Support contract. This contract falls under the services category, specifically IT services: consulting, software development, Internet, and support. The procurement process was carried out through a limited method, justified by the exclusive rights held by Motorola Solutions Ltd for the ProCAD system. The contract, valued at £1,195,469 GBP, will ensure that all hardware and software related to the ProCAD system are maintained and supported from 1st January 2025 to 31st December 2025, enabling NIFRS to mobilise resources effectively during emergencies.

This tender represents a significant opportunity for businesses specialising in IT support and maintenance, particularly those with expertise in bespoke and critical system configurations. However, due to the nature of the exclusive intellectual property rights, businesses with similar capabilities could explore sub-contractual or collaborative opportunities with Motorola Solutions Ltd. The procurement method indicates a non-competitive award due to unique service requirements, illustrating how specialised businesses can leverage their unique qualifications to secure high-value contracts. This tender underscores the potential for growth in sectors servicing public safety and critical infrastructure.

## Notice

A maintenance & support contract is required to ensure the ProCAD mobilising system continues to provide NIFRS with a means of mobilising resources to emergency incidents. The support contract includes maintenance and support of all hardware and software, together with Windows, Oracle and application licences. This contr act is vital to ensure NIFRS can maintain an effective response to emergencies.

### Lot Information

Lot 1

The support contract includes maintenance and support of all hardware and software, together with Windows, Oracle and application licences. This contr act is vital to ensure NIFRS can maintain an effective response to emergencies. NIFRS require a ProCAD maintenance & support contract to run from 1st January 2025 to 31st December 2025.

### Procurement Information

Motorola Solutions Ltd. own the intellectual property rights and hold the source code for the ProCAD system and are the only supplier that can provide support, services and training on this unique configuration. Exclusive Rights 32(2)(b)(iii) Reasons apply. The C&C system comprises bespoke ProCAD software provided by Motorola Solutions Ltd, together with associated hardware and interfaces to a number of other critical systems including GD92 mobilising system, Mobile Data system, Management Information system (MIS) and Integrated Communications Control System (ICCS).

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/037513-2024 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Nov 2024 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 20 Nov 2024 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £1,195,469 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORTHERN IRELAND FIRE & RESCUE SERVICE |
| Locality | DOWNPATRICK |
| Post town | Northern Ireland |
| Postcode | BT30 6RA |
| Country | Northern Ireland |
| ITL 1 | TLN Northern Ireland |
| ITL 2 | TLN0 Northern Ireland |
| ITL 3 | TLN08 Newry, Mourne and Down |
| Local authority | Newry, Mourne and Down |
| Electoral ward | Knocknashinna |
| Westminster constituency | South Down |
| Delivery location | TLN Northern Ireland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MOTOROLA SOLUTION |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 20 Nov 2024 at 12:37 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/037513-2024

## Notice URLs

- https://www.nifrs.org/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04bd43. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04bd43.json.