--- title: "Keeping Well Services Framework" ocid: "ocds-h6vhtk-04bd66" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04bd66" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04bd66.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04bd66.json" source: "Find A Tender Service" current_stage: "Award" buyer: "SUNDERLAND CITY COUNCIL" published: "2025-11-28" --- # Keeping Well Services Framework Buyer: SUNDERLAND CITY COUNCIL Current stage: Award OCID: ocds-h6vhtk-04bd66 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04bd66) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-04bd66.json) ## Summary The Keeping Well Services Framework is a comprehensive initiative launched by Sunderland City Council, focusing on the provision of social work and related services. This procurement process encompasses several lots targeting different regions within Sunderland, such as Sunderland East, West, Coalfields, Washington, and Sunderland North, with additional services like overnight care and carer relief. The procurement stage has advanced to contract award, as confirmed on 28 November 2025. The open procedure has secured active contracts with multiple contractors, ensuring coverage across various care and support needs for adults over 18 years. The framework aims to strengthen the care services sector significantly across the region under the governance of Sunderland City Council. This tender presents substantial opportunities for businesses operating in the health and social care sectors, particularly those offering care at home and support services. Organisations specialising in providing care services and possessing capabilities in handling large-scale frameworks will find this contract particularly suitable, given the scale and scope of the services required. Small and medium enterprises with innovative care solutions and the ability to deliver quality and value could also thrive by partnering or subcontracting under the awarded framework. The successful bidders have been assessed primarily on the quality of their service, a vital aspect for any new entrants considering future participation in such tenders. ## Notice Framework for the provision of Keeping Well Services (Care & Support at Home for Adults over 18 Years) Lots 1 to 5 - Care & Support at Home * Lot 1 - Sunderland East * Lot 2 - Sunderland West * Lot 3 - Coalfields * Lot 4 - Washington * Lot 5 - Sunderland North Lot 6 - Care and Support in the Home: Overnight Care Lot 7 - Live in Care Service Lot 8 - Carer Support Service (Carer Relief) Lot 9 - Support Services (Ad-Hoc) Care and Support in the Home ### Lot Information Care and Support in the Home Daytime (Sunderland East) Single Contractor lot for the provision of Care & Support in the Home for Adults over 18 Years Care and Support in the Home Daytime (Sunderland West) Single Contractor lot for the provision of Care & Support in the Home for Adults over 18 Years Care and Support in the Home Daytime (Coalfields) Single Contractor lot for the provision of Care & Support in the Home for Adults over 18 Years Care and Support in the Home Daytime (Washington) Single Contractor lot for the provision of Care & Support in the Home for Adults over 18 Years Care and Support in the Home Daytime (Sunderland West) Single Contractor lot for the provision of Care & Support in the Home for Adults over 18 Years Care & Support in the Home - Overnight Care Single contractor lot for the provision of Care & Support for Adults over 18 years : Full Overnight Service and Overnight Pop in Service Live in Care Service Single Contractor lot for the provision of live in Care & Support in the Home for Adults over 18 years Carer Support Service (Carer Relief) Single Contractor lot for the provision of Care & Support in the Home for Adults over 18 Years for people living in their own home who are supported by an unpaid Carer. The Service will support Adult Carers aged 18 years or over to have a break from their caring role Support Services (Ad hoc) Care & Support in the Home Multiple Contractor lot for the provision of Care & Support in the Home for Adults over 18 years on an ad hoc basis. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/078280-2025 | | Notice type | Tender Notice | | Procurement type | Framework | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | Not specified | | Awardee scale | Large, SME | | All stages | Tender, Award | ## Dates | Field | Value | | --- | --- | | Publication date | 28 Nov 2025 | | Submission deadline | 7 Jan 2025 | | Future notice date | Not specified | | Award date | 23 Oct 2025 | | Contract period | 15 Jun 2025 - 18 Jun 2028 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £100,000,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Cancelled | | Awards status | Active | | Contracts status | Active | ## Buyer | Field | Value | | --- | --- | | Main buyer | SUNDERLAND CITY COUNCIL | | Locality | SUNDERLAND | | Post town | Sunderland | | Postcode | SR1 3AD | | Country | England | | ITL 1 | TLC North East (England) | | ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear | | ITL 3 | TLC44 Sunderland | | Local authority | Sunderland | | Electoral ward | Millfield | | Westminster constituency | Sunderland Central | | Delivery location | TLC23 Sunderland | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 11 | | Supplier names | ALLBRITE MEDICAL STAFFING LTD T/A ALLBRITE CARE; CARE QUALITY SERVICES; COLLENS HEALTHCARE; COMFORT CALL; ELEGANCE CARE AND SUPPORT; HALES GROUP; KELLY PARK; THE CARE AND SUPPORT GROUP; THORNCLIFFE HOMECARE LIMITED (HARK GROUP HOLDINGS; VESTRA HOMECARE; WESTHOME CARE SERVICES | ## CPV Codes ### Divisions - 85 - Health and social work services ### Codes - 85300000 - Social work and related services ## Release History - 28 Nov 2025 at 18:43 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/078280-2025 - 8 Jan 2025 at 10:01 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/000445-2025 - 20 Nov 2024 at 15:52 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/037566-2024 ## Notice URLs - https://open-uk.org/ - https://www.sunderland.gov.uk/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04bd66. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04bd66.json.