---
title: "VIVID - Out of Hours Telephone Handling"
ocid: "ocds-h6vhtk-04bde0"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04bde0"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04bde0.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04bde0.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "VIVID HOUSING LIMITED"
published: "2024-11-22"
---

# VIVID - Out of Hours Telephone Handling

Buyer: VIVID HOUSING LIMITED  
Current stage: Planning  
OCID: ocds-h6vhtk-04bde0

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-04bde0.json)

## Summary

VIVID Housing Limited, a body governed by public law, is planning to procure call handling services under the title "VIVID - Out of Hours Telephone Handling." This belongs to the industry category of office-support services (CPV: 79500000) and is valued at £500,000. The procurement stage is currently at the planning stage, with a future notice anticipated on 3rd February 2025. The contract will focus on the South East region (UKJ) of the United Kingdom. The procurement method is a tender process, with the initial contract period planned for 36 months and potential renewal options.

This tender presents significant opportunities for businesses specialising in office-support services, particularly those with expertise in call handling and customer service solutions. Companies that can efficiently manage out-of-hours telephone handling and demonstrate robust service delivery are well-suited to compete for this contract. Participation in this tender could facilitate substantial business growth through a significant contract with a prominent housing authority like VIVID Housing Limited, enhancing both market presence and revenue streams.

## Notice

Provision of call handling services.

### Lot Information

Lot 1

Provision of call handling services.

Renewal: We plan on entering into a contract for an initial period of 36 months

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/037762-2024 |
| Notice type | Planning Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 Nov 2024 |
| Submission deadline | Not specified |
| Future notice date | 3 Feb 2025 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £500,000 |
| Lots value | £500,000 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planned |
| Lots status | Planned |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | VIVID HOUSING LIMITED |
| Locality | PORTSMOUTH |
| Post town | Portsmouth |
| Postcode | PO2 8HB |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ3 Hampshire and Isle of Wight |
| ITL 3 | TLJ31 Portsmouth |
| Local authority | Portsmouth |
| Electoral ward | Nelson |
| Westminster constituency | Portsmouth North |
| Delivery location | TLJ South East (England) |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79500000 - Office-support services

## Release History

- 22 Nov 2024 at 09:42 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/037762-2024

## Notice URLs

- http://www.vividhomes.co.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04bde0. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04bde0.json.