---
title: "IPED - The Supply and Support of a Correspondence Management System"
ocid: "ocds-h6vhtk-04bde6"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04bde6"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04bde6.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04bde6.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "SCOTTISH GOVERNMENT"
published: "2026-03-24"
---

# IPED - The Supply and Support of a Correspondence Management System

Buyer: SCOTTISH GOVERNMENT  
Current stage: Award  
OCID: ocds-h6vhtk-04bde6

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04bde6)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-04bde6.json)

## Summary

The Scottish Government has awarded a contract for the supply and support of a Correspondence Management System, aiming to enhance document management capabilities. The awarded contract, valued at £2,500,000, falls under document management services within the services industry category. This initiative, located in Edinburgh, is part of a broader effort to improve operating models and business processes within the government. The procurement process followed an open procedure, adhering to the General Procurement Agreement (GPA) standards. The award was completed on 20th March 2026, and Fivium Ltd is the chosen supplier, operating actively in this role.

This tender presents substantial business opportunities, particularly for companies specialising in document management software development and related services. As the Correspondence Management System supports various official correspondences, including ministerial and general correspondence, FOI requests, and parliamentary questions, businesses that offer robust software-as-a-service solutions with a focus on secure and managed systems are well-positioned to benefit. Large enterprises with experience in delivering complex service solutions to governmental bodies may find opportunities for growth by addressing evolving public sector needs highlighted by the Scottish Government's procurement strategy.

## Notice

The Scottish Government has awarded a contract to a qualified and experienced service provider who will be responsible for the supply and support of a new Correspondence Management System. Both the Solution, and Services, which are to be provided by the Service Provider will form the core of a wider Correspondence Management capability, including updated operating models and business process improvements, to be implemented by the SG.

### Lot Information

Lot 1

The Scottish Government has awarded a contract to a service provider who will be responsible for the supply and support of a new Correspondence Management System. Both the Solution, and Services, which are to be provided by the Service Provider will form the core of a wider Correspondence Management capability, including updated operating models and business process improvements, to be implemented by the SG. The purpose of this procurement is to provide a platform to manage the processing of the vast and varied correspondence submitted through various channels in a secure and managed software as a service solution. The correspondence in scope for this solution that are received into Scottish Government via various channels that can be categorised as one of four key types - -Ministerial Correspondence -General Correspondence -Freedom of Information (FOI) Requests -Parliamentary Questions Additional information: Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 58 of the Public Contracts (Scotland) Regulations 2015.

Renewal: Initial contract period will be 24 months with the possible extension of a further 24 months.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/026667-2026 |
| Notice type | Planning Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Planning, Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 24 Mar 2026 |
| Submission deadline | 6 Jun 2025 |
| Future notice date | 31 Jan 2025 |
| Award date | 20 Mar 2026 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £2,500,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £2,500,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SCOTTISH GOVERNMENT |
| Locality | EDINBURGH |
| Post town | Edinburgh |
| Postcode | EH6 6QQ |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM1 East Central Scotland |
| ITL 3 | TLM13 City of Edinburgh |
| Local authority | City of Edinburgh |
| Electoral ward | Leith |
| Westminster constituency | Edinburgh North and Leith |
| Delivery location | TLM Scotland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | FIVIUM |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48311000 - Document management software package
- 48311100 - Document management system
- 72212311 - Document management software development services
- 72512000 - Document management services

## Release History

- 24 Mar 2026 at 10:56 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/026667-2026
- 29 Apr 2025 at 08:59 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/017492-2025
- 22 Nov 2024 at 10:48 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/037778-2024

## Notice URLs

- http://www.scotland.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000783997
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000796999
- https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA10482
- https://www.publictendersscotland.publiccontractsscotland.gov.uk/esop/pts-host/public/pts/web/login.html?VISITORID=6d5f9100-caea-40b2-810a-910158cb5df4&_ncp=1745415932357.53042-1

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04bde6. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04bde6.json.