--- title: "WAS-OJEU-57820 - 111 Roster Review" ocid: "ocds-h6vhtk-04be17" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04be17" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04be17.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04be17.json" source: "Find A Tender Service" current_stage: "Tender" buyer: "NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)" published: "2024-11-22" --- # WAS-OJEU-57820 - 111 Roster Review Buyer: NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST) Current stage: Tender OCID: ocds-h6vhtk-04be17 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04be17) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-04be17.json) ## Summary The NHS Wales Shared Services Partnership, hosted by Velindre University NHS Trust, is conducting a procurement process titled "WAS-OJEU-57820 - 111 Roster Review" within the business services industry category, particularly focusing on law, marketing, consulting, recruitment, printing, and security. The procurement process is currently in the tender stage, with the specific process being conducted electronically via eTenderwales. The key dates include the tender period ending on 8th January 2025 and the contract anticipated to commence shortly thereafter. The primary geographic location for service delivery is within the region of UKL (Wales). This procurement process is open and follows an open procedure method, inviting bids from a wide array of qualified providers. This tender represents a significant opportunity for businesses specialising in human resources management consultancy, business analysis consultancy, and general management consultancy services. Those with expertise in workforce analysis, productivity optimization, and healthcare staffing solutions are particularly well-suited to compete. The contract, valued at £140,000, aims to improve the quality, safety, and efficiency of the 111 services provided by the Welsh Ambulance Services University NHS Trust, making it a potentially rewarding engagement for the successful bidder. Businesses that can demonstrate a strong collaborative approach and the ability to meet the outlined performance parameters will have a competitive advantage. ## Notice Welsh Ambulance Services University NHS Trust are seeking an external provider to undertake a formal review of their 111 Roster. ### Lot Information Lot 1 WAST has agreed with its commissioners, in line with the JCC commissioning intentions, to engage an external provider to undertake a formal roster review. The overall objectives of the roster review are to: -Ensure quality, safety and patient experience are at the heart of the review; -Ensure staff well-being is at the heart of the review; -Undertake an analysis of patient demand through the working week and at weekends to assist with demand forecasting and roster planning -Review current staffing profiles; -Advise on best practice shrinkage rates and other productivity measures; -Collaboratively determine the performance parameters (quality & safety, staff well-being and productivity) for the review; -Determine the optimal approach for servicing the patient demand pattern; -Determine the staffing levels and mix required to meet demand within the identified optimal solution; -Collaboratively agree and implement the solutions; and -Undertake the review in a timely manner, in particular, the provision of information to support the analysis required. -To assess the skill mix between call handlers and nurses and what would be 'reasonable' for NHS Wales based on practices across the UK Information on current workforce, rota patterns, recruitment trajectories and performance will be provided by WAST. The provider will be required to work closely with WAST, including 111 clinical and operational leads, the 111 Head of Service, Assistant Director Operations (Integrated Care) and Assistant Director Commissioning & Performance. . A formal report will be a key output of the review and the successful provider may be required to present their findings to key internal and external stakeholders e.g. WAST Executives and JCC commissioners. Further Detail of the requirement is included in the specification which is uploaded in etenderwales. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/037866-2024 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 22 Nov 2024 | | Submission deadline | 8 Jan 2025 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £140,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Active | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST) | | Locality | ST ASAPH | | Post town | Llandudno | | Postcode | LL17 0JL | | Country | Wales | | ITL 1 | TLL Wales | | ITL 2 | TLL3 North Wales | | ITL 3 | TLL33 Conwy and Denbighshire | | Local authority | Denbighshire | | Electoral ward | Bodelwyddan | | Westminster constituency | Clwyd North | | Delivery location | TLL Wales | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support - 79 - Business services: law, marketing, consulting, recruitment, printing and security ### Codes - 72221000 - Business analysis consultancy services - 79000000 - Business services: law, marketing, consulting, recruitment, printing and security - 79411000 - General management consultancy services - 79414000 - Human resources management consultancy services ## Release History - 22 Nov 2024 at 15:28 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/037866-2024 ## Notice URLs - http://nwssp.nhs.wales/ourservices/procurement-services/ - https://etenderwales.bravosolution.co.uk/ - https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0221 - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=146264 ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04be17. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04be17.json.