--- title: "Soft Facilities Management Services for London North West University Healthcare NHS Trust" ocid: "ocds-h6vhtk-04be3e" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04be3e" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04be3e.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04be3e.json" source: "Find A Tender Service" current_stage: "Tender" buyer: "LONDON NORTH WEST UNIVERSITY HEALTHCARE NHS TRUST" published: "2024-11-22" --- # Soft Facilities Management Services for London North West University Healthcare NHS Trust Buyer: LONDON NORTH WEST UNIVERSITY HEALTHCARE NHS TRUST Current stage: Tender OCID: ocds-h6vhtk-04be3e [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04be3e) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-04be3e.json) ## Summary London North West University Healthcare NHS Trust is seeking qualified suppliers for the provision of Soft Facilities Management Services. The procurement process, which is currently in the tender stage, entails awarding a single contract to manage services such as general management, helpdesk management, reception services, patient catering, healthcare cleaning, pest control, portering, postal services, and security. The contract, valued at £346,146,770, spans from 1st October 2025 to 30th September 2032, with a potential extension of up to 36 months. This restricted procedure follows the Public Contracts Regulations 2015 as amended. Interested suppliers need to register their interest electronically by 6th January 2025 and can access the relevant documentation via the provided e-procurement portal. This tender represents a substantial business growth opportunity, particularly for companies experienced in facilities management within healthcare settings. The authority’s preference for a single Preferred Supplier reduces complexity and rewards comprehensive, high-quality service management. The significant contract value and the possibility of a long-term engagement up to twelve years with extensions make this a lucrative offer. Businesses specialising in expansive facilities management services, particularly those with capabilities in healthcare environments, will find this tender particularly well-suited to their expertise and operational strengths. ## Notice London North West University Healthcare NHS Trust (herein referred to as 'the Authority') seeks suitably qualified suppliers to tender for a Facilities Management Services provision. The Authority is looking to appoint a single Preferred Supplier to manage all aspects of the Service. As such, a Lotting Strategy is deemed inappropriate as it risks creation of unnecessary fragmentation and complexity. Accordingly, the service will be offered as a single contract awarded to a single Preferred Supplier. The aggregate value of the contract (including extensions) as advertised in the Contracts Finder and Find a Tender Service (FTS) is PS346,146,770 British Pound Sterling. The contract to be entered into by the Authority and the Preferred Supplier for the procurement will be based on the NHS Terms and Conditions for the Provision of Services. The contract term is from 01st October 2025 - 30th September 2032, with the option to extend for a maximum of 36 months. This stated optional extension period is in no way guaranteed, and activation of such extension will be at the sole discretion of the Authority based on fundamental principles, including the performance of the supplier and results of any service evaluations undertaken. The Authority is undertaking a competitive process utilising the Restricted Procedure within the scope of the Public Contract regulations 2015 (as amended). The service that this notice relates is within scope of the Public Contract regulations 2015 (as amended The Public Procurement (Amendment etc.) (EU Exit) Regulations 2020). To register interest please go to https://attain.bravosolution.co.uk/web/login.html . Click on 'Register here' and follow the onscreen instructions. The relevant documentation will be available within the 'sq_115 - London North West University Healthcare NHS Trust Soft Facilities Management Service ### Lot Information Lot 1 The Authority seeks suitably qualified suppliers to tender for a Facilities Management Services provision. The overarching aim of the Service is to manage, co-ordinate and deliver a consistent, timely and high-quality soft facilities management service for the Authority and its patients and will consist of the following service lines: General Management Helpdesk Management / Reception Services Patient Catering Healthcare Cleaning and Pest Control Portering and Postal Services Security (Manned Guarding) The Authority is looking to appoint a single Preferred Supplier to manage all aspects of the Service. As such, a Lotting Strategy is deemed inappropriate as it risks creation of unnecessary fragmentation and complexity. Accordingly, the service will be offered as a single contract awarded to a single Preferred Supplier. The aggregate value of the contract (including extensions) as advertised in the Contracts Finder and Find a Tender Service (FTS) is PS346,146,770 British Pound Sterling. The contract to be entered into by the Authority and the Preferred Supplier for the procurement will be based on the NHS Terms and Conditions for the Provision of Services. The contract term is from 01st October 2025 - 30th September 2032, with the option to extend for a maximum of 36 months. This stated optional extension period is in no way guaranteed, and activation of such extension will be at the sole discretion of the Authority based on fundamental principles, including the performance of the supplier and results of any service evaluations undertaken. Please Note: Any expenditure, work or effort undertaken by you in relation to any procurement activity is a matter solely for your own commercial judgment. The Authority reserves the right to withdraw from the process at any time or to not tender the service(s) or to tender on a different basis. In such circumstances, and in any event, the Authority and/or its advisors shall not be liable for any costs or loss of expenses whatsoever incurred by any organisation, agent or subsidiary that may have contributed to any proposals submitted to this notice. Any and all information/documents are draft and subject to change. Under no circumstances should providers approach the Authority directly in relation to the service To register interest please go to https://attain.bravosolution.co.uk/web/login.html . Click on 'Register here' and follow the onscreen instructions. The relevant documentation will be available within the 'sq_115 - London North West University Healthcare NHS Trust Soft Facilities Management Service Additional information: The Authority is undertaking a Competitive Process within the scope of the Public Contract regulations 2015 (as amended). The service that this notice relates is within scope of the Public Contract regulations 215 (as amended The Public Procurement (Amendment etc.) (EU Exit) Regulations 2020). Please Note: Any expenditure, work or effort undertaken by you in relation to any procurement activity Options: Option to extend for a maximum of 36 months total All details pertaining to extensions can be found in the procurement documentation via the e-procurement portal: https://attain.bravosolution.co.uk/web/login.html The relevant documentation will be available within the 'sq_115 - London North West University Healthcare NHS Trust Soft Facilities Management Service ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/037925-2024 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Selective | | Procurement method details | Restricted procedure | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 22 Nov 2024 | | Submission deadline | 6 Jan 2025 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 30 Sep 2025 - 30 Sep 2032 | | Recurrence | 30/09/32 | ## Values | Field | Value | | --- | --- | | Tender value | £346,146,770 | | Lots value | £346,146,770 | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Active | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | LONDON NORTH WEST UNIVERSITY HEALTHCARE NHS TRUST | | Locality | HARROW | | Post town | Harrow | | Postcode | HA1 3UJ | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI7 Outer London - West and North West | | ITL 3 | TLI72 Brent | | Local authority | Brent | | Electoral ward | Northwick Park | | Westminster constituency | Brent West | | Delivery location | TLI74 Harrow and Hillingdon | ## CPV Codes ### Divisions - 79 - Business services: law, marketing, consulting, recruitment, printing and security ### Codes - 79993100 - Facilities management services ## Release History - 22 Nov 2024 at 18:29 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/037925-2024 ## Notice URLs - https://attain.bravosolution.co.uk/web/login.html - https://lnwh.nhs.uk - https://submit.forms.service.gov.uk/form/314/raise-a-concern-with-public-procurement-review-service/1293 - https://www.lnwh.nhs.uk/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04be3e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04be3e.json.