---
title: "Managed IT Service"
ocid: "ocds-h6vhtk-04be58"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04be58"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04be58.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04be58.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "ADVANCED RESEARCH AND INVENTION AGENCY"
published: "2024-11-25"
---

# Managed IT Service

Buyer: ADVANCED RESEARCH AND INVENTION AGENCY  
Current stage: Tender  
OCID: ocds-h6vhtk-04be58

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04be58)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-04be58.json)

## Summary

The Advanced Research and Invention Agency (ARIA) is conducting a public procurement process titled "Managed IT Service" within the IT services industry category. As a public body governed by law and focused on Research & Development (R&D), ARIA is seeking proposals from qualified managed service providers to support its IT infrastructure. The procurement is currently in the tender stage, with an electronic submission deadline set for 13 January 2025. The services are expected to be delivered across the United Kingdom, with the contract spanning 1,080 days and potential renewals or extensions based on additional funding or scope adjustments.

This tender provides substantial opportunities for IT service providers, especially those offering comprehensive IT leadership, network management, helpdesk support, software and hardware integration, and cloud-based environments. Engaging in this contract can significantly enhance a business's portfolio and reputation, particularly for companies experienced in providing strategic and operational IT support to high-profile public bodies. Interested businesses should refer to the detailed Request for Proposals (RFP) available on ARIA's website and prepare for electronic submissions in English. The competitive procedure with negotiation ensures that proficient vendors have the chance to secure and expand their business through strategic collaboration with ARIA.

## Notice

Launched in January 2023, ARIA is a Research & Development (R&D) funding agency designed to take bold bets that complement and amplify the UK's world-class research ecosystem. We fund transformative science and technology capabilities that will benefit the UK and help humanity thrive. This RFP seeks proposals from qualified IT managed services providers (MSPs) to provide strategic and day-to-day operational support for our IT infrastructure, ensuring seamless business operations and support for end-users. Bidders should note that ARIA is exempt from the Public Contract Regulations 2015 and the new Public Procurement Regulations 2024. This procurement is therefore not subject to them.

### Lot Information

Lot 1

The supplier will provide comprehensive IT leadership and support, including network management, helpdesk support, software and hardware integration and management, cloud based collaborative 'sandpit' environments and proactive monitoring as set out in detail in the RFP document here: https://www.aria.org.uk/wp-content/uploads/2024/11/RFP-Managed-IT-Service.docx.pdf

Options: Additional funding, scope and duration could be added to any contracts awarded.

Renewal: The current IT service provider contract expires in 2025.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/037978-2024 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Competitive procedure with negotiation |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 25 Nov 2024 |
| Submission deadline | 13 Jan 2025 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ADVANCED RESEARCH AND INVENTION AGENCY |
| Locality | LONDON |
| Post town | North West London |
| Postcode | NW1 2DA |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI36 Camden |
| Local authority | Camden |
| Electoral ward | Regent's Park |
| Westminster constituency | Holborn and St Pancras |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 25 Nov 2024 at 12:00 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/037978-2024

## Notice URLs

- https://www.aria.org.uk
- https://www.aria.org.uk/wp-content/uploads/2024/11/RFP-Managed-IT-Service.docx.pdf

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04be58. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04be58.json.