---
title: "Maintain Functionality of Existing Assistive Technology Monitoring Equipment"
ocid: "ocds-h6vhtk-04bea3"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04bea3"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04bea3.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04bea3.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NORTH HERTFORDSHIRE DISTRICT COUNCIL"
published: "2024-11-26"
---

# Maintain Functionality of Existing Assistive Technology Monitoring Equipment

Buyer: NORTH HERTFORDSHIRE DISTRICT COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-04bea3

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## Summary

North Hertfordshire District Council (NHDC) has completed the procurement process for the maintenance and support of existing assistive technology monitoring equipment. The procurement, titled "Maintain Functionality of Existing Assistive Technology Monitoring Equipment," falls under the category of Radio, television, communication, telecommunication and related equipment (CPV code 32000000). The contract was awarded to Legrand Electric Limited, with the process concluded on 11th November 2024. This limited procurement method was conducted without the publication of a contract notice due to technical reasons, as only Legrand, the original equipment manufacturer of the Jontek Answerlink call handling system, is capable of providing the necessary support and maintenance. The contracted value stands at £260,500, and the location for the delivery is in the region of UKH.

This tender presents growth opportunities for businesses specialising in the maintenance and support of proprietary telecommunication and related systems. Companies that develop or maintain assistive technology and telecommunication systems can view NHDC as a potential future client. The detailed understanding and exclusive rights of specific technological solutions, like those held by Legrand for the Jontek Answerlink system, can provide a competitive edge in securing such bespoke contracts. Businesses within the region, especially those with expertise in supporting proprietary technologies, stand to benefit from seeking similar opportunities with local authorities and tailored equipment contracts.

## Notice

To support the ongoing functionality of the installed equipment and allow the provider to maintain the systems as needed. This equipment is proprietary, meaning only Legrand can provide the necessary support and maintenance.

### Lot Information

Lot 1

North Hertfordshire District Council (NHDC) intends to contract with the sole supplier of proprietary equipment. Legrand is the original equipment manufacturer of the Jontek Answerlink call handling system, meaning only Legrand can provide the necessary support, maintenance and replacement parts.

### Procurement Information

North Hertfordshire District Council (NHDC) intends to contract with the sole supplier of proprietary equipment. Legrand is the original equipment manufacturer of the Jontek Answerlink call handling system, meaning only Legrand can provide the necessary support, maintenance and replacement parts.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/038097-2024 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Limited |
| Procurement method details | Negotiated without publication of a contract notice |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 26 Nov 2024 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 11 Nov 2024 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £260,500 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORTH HERTFORDSHIRE DISTRICT COUNCIL |
| Locality | LETCHWORTH |
| Post town | Stevenage |
| Postcode | SG6 3JF |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH2 Bedfordshire and Hertfordshire |
| ITL 3 | TLH26 North and East Hertfordshire |
| Local authority | North Hertfordshire |
| Electoral ward | Letchworth South West |
| Westminster constituency | North East Hertfordshire |
| Delivery location | TLH East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | LEGRAND ELECTRIC |

## CPV Codes

### Divisions

- 32 - Radio, television, communication, telecommunication and related equipment

### Codes

- 32000000 - Radio, television, communication, telecommunication and related equipment

## Release History

- 26 Nov 2024 at 08:01 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/038097-2024

## Notice URLs

- https://www.north-herts.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04bea3. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04bea3.json.