---
title: "Oracle Cloud Enhancement & Managed Support Services"
ocid: "ocds-h6vhtk-04c098"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04c098"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04c098.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04c098.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "CROYDON COUNCIL"
published: "2024-11-27"
---

# Oracle Cloud Enhancement & Managed Support Services

Buyer: CROYDON COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-04c098

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04c098)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-04c098.json)

## Summary

Croydon Council has completed the procurement process for the provision of managed support services for Oracle Fusion modules, in a contract titled "Oracle Cloud Enhancement & Managed Support Services." The contract falls under the IT services category (CPV: 72000000) and includes consulting, software development, Internet, and support services. This procurement was conducted under a limited method without prior publication, recognising the need for specialised technical skills not available in-house to ensure business continuity. The procurement process reached the award stage, with the contract signed on 1st September 2024 and an awarded value of £459,200. The contract location is within the UKI region, specifically Croydon, and includes an optional six-month extension provision.

This tender provides abundant opportunities for businesses specialising in IT support and managed services, particularly those with expertise in Oracle systems. Companies capable of delivering high-quality IT consulting, software development, and system support services would find this project beneficial for their portfolio, enhancing their reputation and fostering potential additional contracts within the public sector. Large-scale businesses like Mastek UK Limited, who were awarded this contract, exemplify the ideal candidates capable of handling such comprehensive support requirements, leading to significant business growth opportunities through complex and large-scale government projects.

## Notice

The provision of managed services support for all Oracle Fusion modules implemented and to be implemented as part of the OIP Programme along with all the reports and custom components in the modules.

### Lot Information

Lot 1

A Call-Off Contract on CCS TS 3 Framework RM6100 Lot 3D Application and Data Management. This contract covers the provision of managed services support for all Oracle Fusion modules that have been implemented and will be implemented as part of the OIP Programme, including all reports and custom components associated with these modules.

Options: There is a provision for an allowable 6 months extension in the Call-Off Contract

### Procurement Information

The Council does not have the capacity and specialist technical skills to provide the required support in-house. This support is time and business-critical. It impacts business continuity, the Council's ability to effect timely payment to staff and suppliers, and the collection of income and management of the Council's finances.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/038368-2024 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 27 Nov 2024 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 31 Aug 2024 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £459,200 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CROYDON COUNCIL |
| Locality | CROYDON |
| Post town | Croydon |
| Postcode | CR0 1EA |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI6 Outer London - South |
| ITL 3 | TLI62 Croydon |
| Local authority | Croydon |
| Electoral ward | Fairfield |
| Westminster constituency | Croydon West |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MASTEK |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support
- 72250000 - System and support services

## Release History

- 27 Nov 2024 at 18:00 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/038368-2024

## Notice URLs

- http://www.croydon.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04c098. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04c098.json.