---
title: "Scotland wide integration support service for forced migrants."
ocid: "ocds-h6vhtk-04c0dc"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04c0dc"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04c0dc.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04c0dc.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "SCOTTISH GOVERNMENT"
published: "2025-07-29"
---

# Scotland wide integration support service for forced migrants.

Buyer: SCOTTISH GOVERNMENT  
Current stage: Award  
OCID: ocds-h6vhtk-04c0dc

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04c0dc)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-04c0dc.json)

## Summary

The Scottish Government is overseeing a procurement process titled "Scotland wide integration support service for forced migrants," aimed at delivering comprehensive support services across Scotland. This project falls under the "Helpdesk and support services" category, with CPV code 72253000, and covers areas within the UKM region. The procurement has undergone stages from planning to tendering, and now to award, with the Scottish Refugee Council being chosen as the service provider as of 17th July 2025. The open procedure was utilized, with the entire contract capped at a budget of £14,400,000 for its duration, ending by 31st March 2030 if extended. The procurement reflects the government’s commitment to supporting refugee integration, offering a range of services from advice and advocacy to community cohesion efforts, with emphases on fair work practices and environmental consciousness.

This procurement opportunity significantly benefits businesses focused on social services, community development, and integration support. It presents ample opportunity for Small to Medium Enterprises (SMEs) and social enterprises to showcase their expertise in providing culturally sensitive and effective services that align with government priorities, such as community benefits and environmental sustainability. The open procedure allows for competitive bidding, encouraging innovative proposals from organisations looking to enhance their business growth within the public sector and community service realm. Companies with skills in organizing community initiatives and those with established networks for supporting migrating populations are well-positioned for success in such contracts. Overall, this contract presents a pathway for businesses to contribute meaningfully to societal integration while expanding their service portfolios within the public domain.

## Notice

The Scottish Government Asylum and Refugee Integration Team is seeking a service provider to deliver a contracted Scotland-wide integration support service for forced migrants. The current grant funded Refugee Support Service provides a programme of support interventions; Helping forced migrants living in Scotland to improve their understanding of their rights, offering information, advice and advocacy on accessing these rights, so they can restore the social and economic independence needed to build a new life as part of Scottish society. A free and confidential helpline for all forced migrants across Scotland, providing a triage function to undertake a preliminary assessment of the nature and urgency of their need to determine required action. This leads to provision of information and advice or signposting and making referrals when more relevant support or expertise are provided by other organisations; Comprehensive and up-to-date data and insights from across different refugee programmes in Scotland, informing and contributing to the overall implementation of Scotland's policy framework of refugee integration. A team of Regional Integration Coordinators, advisers and regional volunteers who oversee each region, working closely with forced migrants, communities and service delivery partners to coordinate support, centralise and improve access to information on regional support and resources, preventing duplication of services and ensures the approach complements and enhances existing local provision.

### Lot Information

Lot 1

A contract to be placed under the Open Procedure.

Options: The Purchaser may, by giving notice to the Service Provider, extend the period of the Contract to a date falling no later than 31st March 2030. Subject to that constraint, the Purchaser may extend the period of the Contract on more than one occasion.

Renewal: Following the end of the initial contract period of 30 months the contract maybe extended by a further 2 X 12 months

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/043967-2025 |
| Notice type | Planning Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Planning, Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 29 Jul 2025 |
| Submission deadline | 6 May 2025 |
| Future notice date | 20 Jan 2025 |
| Award date | 16 Jul 2025 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £14,400,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £14,400,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SCOTTISH GOVERNMENT |
| Locality | GLASGOW |
| Post town | Glasgow |
| Postcode | G2 8LU |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM3 West Central Scotland |
| ITL 3 | TLM32 Glasgow City |
| Local authority | Glasgow City |
| Electoral ward | Anderston/City/Yorkhill |
| Westminster constituency | Glasgow North |
| Delivery location | TLM Scotland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SCOTTISH REFUGEE COUNCIL |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support
- 79 - Business services: law, marketing, consulting, recruitment, printing and security
- 98 - Other community, social and personal services

### Codes

- 72253000 - Helpdesk and support services
- 72253100 - Helpdesk services
- 79530000 - Translation services
- 98133100 - Civic betterment and community facility support services

## Release History

- 29 Jul 2025 at 14:52 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/043967-2025
- 20 Mar 2025 at 15:53 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/010485-2025
- 28 Nov 2024 at 15:23 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/038487-2024

## Notice URLs

- http://www.scotland.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000791867
- https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA10482
- https://www.publictendersscotland.publiccontractsscotland.gov.uk/
- https://www.publictendersscotland.publiccontractsscotland.gov.uk/esop/pts-host/public/pts/web/login.htm
- https://www.publictendersscotland.publiccontractsscotland.gov.uk/esop/pts-host/public/pts/web/login.html

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04c0dc. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04c0dc.json.