---
title: "ChargePlace Scotland Charge Point Network Operator Services - Single Supplier Framework Agreement"
ocid: "ocds-h6vhtk-04c25d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04c25d"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04c25d.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04c25d.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "TRANSPORT SCOTLAND"
published: "2024-12-05"
---

# ChargePlace Scotland Charge Point Network Operator Services - Single Supplier Framework Agreement

Buyer: TRANSPORT SCOTLAND  
Current stage: Award  
OCID: ocds-h6vhtk-04c25d

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## Summary

Transport Scotland has awarded the "ChargePlace Scotland Charge Point Network Operator Services - Single Supplier Framework Agreement" to SWARCO UK Ltd. This procurement process falls under the services category within the support services for road transport industry. The contract facilitates the operation and maintenance of the ChargePlace Scotland network, ensuring efficient supporting services for electric vehicle charging points across Scotland. The procurement followed a restricted procedure defined by the Public Contracts (Scotland) Regulations 2015, involving a two-stage process of prequalification and tender. This framework agreement, valued at £10,000,000, commenced on 8 March 2021 and spans 1440 days, aligning its operations with the legal basis of CELEX: 32014L0024.

This tender presents considerable opportunities for businesses that specialise in electric vehicle support services, customer service operations, IT consulting, and electrical equipment installation and maintenance. Companies with capabilities in interoperability services, tariff management, and active fault management will find this contract particularly beneficial. Given the extensive scope discussed, including remote service provision and the occasional need for on-site attendance, both local and national organisations are well-positioned to capitalise on this framework's diverse requirements, driving business growth within the burgeoning electric vehicle infrastructure sector across Scotland.

### Lot Information

Lot 1

The CPNO will be expected to provide the following basic requirements: i. provision and quality assured operation of a robust and reliable charge point management system, Open Charge Point Protocol (OCPP) compatible with all types of charge point currently installed on the ChargePlace Scotland network; ii. delivery of a service capable of managing tariff collection for over 250 hosts; iii. provision of an active fault management capability including fault reporting and liaison with both host/owners and maintenance contractors; iv. provision and operation of a fully staffed 24/7 customer service facility with capabilities of customer contact via various modes including social media; v. provision and operation of a publically accessible website, providing an interactive, real time status mapping system of the ChargePlace Scotland network; vi. ability to develop and provide interoperability services; vii. provision of a reliable and efficient communications strategy to inform users of the status of the network, and to promote the benefits of the network and electro-mobility to the general public. It is envisaged that the services can be provided remotely at the economic operator's offices with attendance required on an ad-hoc basis at Transport Scotland's offices. However, on occasion, the provider may be required to undertake the following duties: i. attend the offices, or other locations within the UK as and when required; ii. attend meetings at Transport Scotland's main office in Buchanan House, Glasgow or other offices as and when may be required; iii. liaison with other Transport Scotland advisers/ consultants/ contractors at their specific offices. The supplier will be procured through the restricted procedure, a procedure under the Public Contracts (Scotland) Regulations 2015. This is a two-stage procedure, comprising a prequalification stage and a tender stage. Section II.2.9 of this Contract Notice describes the criteria for choosing the limited number of candidates. In order to be considered for this procurement competition, economic operators must complete and submit an ESPD, which can be downloaded via the Public Contracts Scotland portal (www.publiccontractsscotland.gov.uk). It is anticipated that a total of 5 economic operators will be invited to tender stage.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/039151-2024 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 5 Dec 2024 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 8 Mar 2021 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £10,000,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Not specified |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | TRANSPORT SCOTLAND |
| Locality | GLASGOW |
| Post town | Glasgow |
| Postcode | G4 0HF |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM3 West Central Scotland |
| ITL 3 | TLM32 Glasgow City |
| Local authority | Glasgow City |
| Electoral ward | Anderston/City/Yorkhill |
| Westminster constituency | Glasgow North |
| Delivery location | TLM Scotland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SWARCO |

## CPV Codes

### Divisions

- 09 - Petroleum products, fuel, electricity and other sources of energy
- 30 - Office and computing machinery, equipment and supplies except furniture and software packages
- 31 - Electrical machinery, apparatus, equipment and consumables; lighting
- 34 - Transport equipment and auxiliary products to transportation
- 45 - Construction work
- 50 - Repair and maintenance services
- 51 - Installation services (except software)
- 63 - Supporting and auxiliary transport services; travel agencies services
- 71 - Architectural, construction, engineering and inspection services
- 72 - IT services: consulting, software development, Internet and support
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 09310000 - Electricity
- 30162000 - Smart cards
- 31000000 - Electrical machinery, apparatus, equipment and consumables; lighting
- 31158000 - Chargers
- 31610000 - Electrical equipment for engines and vehicles
- 34144900 - Electric vehicles
- 45310000 - Electrical installation work
- 50230000 - Repair, maintenance and associated services related to roads and other equipment
- 50532000 - Repair and maintenance services of electrical machinery, apparatus and associated equipment
- 51100000 - Installation services of electrical and mechanical equipment
- 63712000 - Support services for road transport
- 71311200 - Transport systems consultancy services
- 72000000 - IT services: consulting, software development, Internet and support
- 72253000 - Helpdesk and support services
- 79342300 - Customer services

## Release History

- 5 Dec 2024 at 08:44 - AwardUpdate - Award Notice - https://www.find-tender.service.gov.uk/Notice/039151-2024

## Notice URLs

- http://www.transport.gov.scot
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000665414
- https://ted.europa.eu/udl?uri=TED:NOTICE:474849-2021:TEXT:EN:HTML
- https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00099

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04c25d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04c25d.json.