---
title: "Key Holding, Alarm Response and Venue Security Services"
ocid: "ocds-h6vhtk-04c26a"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04c26a"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04c26a.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04c26a.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "WIRRAL BOROUGH COUNCIL"
published: "2025-04-15"
---

# Key Holding, Alarm Response and Venue Security Services

Buyer: WIRRAL BOROUGH COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-04c26a

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## Summary

Wirral Borough Council is seeking a supplier for the provision of Key Holding, Alarm Response, and Venue Security Services, under an open procedure. This tender falls within the security services industry category and is based in Wirral, UKD74. The procurement process is in the tender stage with the deadline for submissions set for 13 January 2025. The contract, valued at £900,000, is intended to commence on 1 March 2025 and will run for 24 months with options to extend for two additional periods of 12 months each.

This tender represents a significant opportunity for businesses specialising in security services to secure a long-term contract with a regional authority. It will be particularly attractive to companies capable of providing comprehensive security solutions, including key holding, alarm response, static security, licensed door supervision, and mobile patrols, all in compliance with British Standard BS7499 and ACPO policies. SMEs with relevant accreditations and experience will find this contract beneficial for expanding their market presence and demonstrating their capabilities in a high-profile, responsive security role.

## Notice

Provision for 24 hours / 365 days a year service for key holding and response to alarm activations & incidents and to provide door supervisors and security officers.

### Lot Information

Lot 1

Wirral Council is looking for a single supplier for the provision of the following Key-holding and Alarm Response - to provide 24 hours/365 days a year services for key holding and response to alarm activation and incidents of Wirral Council building, the service provider will provide a responsive service to respond to alarm activations. This will require holding & collection of keys, holding of alarm and access details for all the sites and provide a 24 hour / 365-day response to activations of alarms in these buildings. Venue Security - Attendance will be required at Wirral Council premises for the days and periods notified by the Client, Wirral Council. The Service provider will be required to provide services as and when required, 24 hours a day, 7 days a week, including all days deemed to be bank holidays in the United Kingdom. The provision of this service shall be called off on an "as and when required" basis. For some premises / occasions the provision of consistent and regular personnel will be preferred to ensure familiarity with both physical layout and with Wirral Council contacts and procedures. These services will consist of a mixture of provisions as detailed below: - Static security for events/incidents Static security for public and closed meetings Licensed door supervisors for public and closed meetings Mobile security patrols - Mobile Patrols are not expected to form a major component of this contract however Wirral Council may request provision of mobile patrols of specific areas in relation to an identified threat or concern. The service provider must be able to meet all the requirements and standards of British Standard BS7499 for manned security services and the current ACPO policies on keyholding, and also be a member of the SIA approved contract scheme and ACS accreditation.

Renewal: This services contract will run for a period of 24 months with options to extend for two (2) periods of 12 months each (maximum 24 months). Estimated contract start date: 1st March 2025

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/015256-2025 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 15 Apr 2025 |
| Submission deadline | 13 Jan 2025 |
| Future notice date | Not specified |
| Award date | 14 Apr 2025 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £900,000 |
| Lots value | £900,000 |
| Awards value | Not specified |
| Contracts value | £900,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WIRRAL BOROUGH COUNCIL |
| Locality | BIRKENHEAD |
| Post town | Chester |
| Postcode | CH41 2AB |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD7 Merseyside |
| ITL 3 | TLD74 Wirral |
| Local authority | Wirral |
| Electoral ward | Birkenhead and Tranmere |
| Westminster constituency | Birkenhead |
| Delivery location | TLD74 Wirral |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CHASE SERVICE GROUP |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79710000 - Security services
- 79711000 - Alarm-monitoring services
- 79713000 - Guard services
- 79715000 - Patrol services

## Release History

- 15 Apr 2025 at 13:01 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/015256-2025
- 5 Dec 2024 at 09:40 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/039170-2024

## Notice URLs

- http://www.the-chest.org.uk
- http://www.wirral.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04c26a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04c26a.json.