---
title: "ProCAD Support and Maintenance"
ocid: "ocds-h6vhtk-04c2d5"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04c2d5"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04c2d5.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04c2d5.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NORTHERN IRELAND FIRE & RESCUE SERVICE"
published: "2025-01-29"
---

# ProCAD Support and Maintenance

Buyer: NORTHERN IRELAND FIRE & RESCUE SERVICE  
Current stage: Award  
OCID: ocds-h6vhtk-04c2d5

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## Summary

The Northern Ireland Fire & Rescue Service has awarded a contract for the maintenance and support of the ProCAD mobilising system. This contract, categorised under IT services, aims to ensure the system continues to facilitate resource mobilisation to emergency incidents effectively. The contract was awarded through a limited procurement method to Motorola Solutions Ltd, due to their exclusive intellectual property rights over the ProCAD system. The contract, valued at £8.9 million, was signed on 6 December 2024 and includes options to extend the agreement by three additional 12-month periods. The primary location for the service delivery is in Northern Ireland (UKN).

This tender presents a pivotal opportunity for businesses involved in IT support and maintenance, particularly those with expertise in bespoke software systems and emergency response infrastructures. Companies specialised in the provision and upkeep of essential communication and mobilisation software systems, that hold exclusive or unique configurations similar to ProCAD, would be well-positioned to compete for such contracts. Collaborations or subcontracting opportunities with Motorola Solutions Ltd could also arise, fostering potential business growth and expansion in the sector.

## Notice

A maintenance & support contract is required to ensure the Computer Aided Dispatch mobilising system continues to provide NIFRS with a means of mobilising resources to emergency incidents. The support contract includes maintenance and support of all hardware and software, together with Windows, Oracle and application licences. This contr act is vital to ensure NIFRS can maintain an effective response to emergencies.

### Lot Information

Lot 1

The support contract includes maintenance and support of all hardware and software, together with Windows, Oracle and application licences. This contr act is vital to ensure NIFRS can maintain an effective response to emergencies. NIFRS require a CAD maintenance & support contract to run to support the Command and Control System. Additional information: The Client cannot guarantee any particular level of business within the Contract. Any information on value of business are for guidance only and no guarantee is given as to the exact value under this Contract. Any levels, or aggregate values of services, referred to are indicative only and shall not be binding on the Client.

Options: Option to extend up to 36 months beyond the initial contract period

### Procurement Information

Motorola Solutions Ltd. own the intellectual property rights and hold the source code for the ProCAD system and are the only supplier that can provide support, services and training on this unique configuration. Exclusive Rights 32(2)(b)(iii) Reasons apply. The C&C system comprises bespoke ProCAD software provided by Motorola Solutions Ltd, together with associated hardware and interfaces to a number of other critical systems including GD92 mobilising system, Mobile Data system, Management Information system (MIS) and Integrated Communications Control System (ICCS).

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/002959-2025 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 29 Jan 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 6 Dec 2024 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £8,900,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORTHERN IRELAND FIRE & RESCUE SERVICE |
| Locality | DOWNPATRICK |
| Post town | Northern Ireland |
| Postcode | BT30 6RA |
| Country | Northern Ireland |
| ITL 1 | TLN Northern Ireland |
| ITL 2 | TLN0 Northern Ireland |
| ITL 3 | TLN08 Newry, Mourne and Down |
| Local authority | Newry, Mourne and Down |
| Electoral ward | Knocknashinna |
| Westminster constituency | South Down |
| Delivery location | TLN Northern Ireland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MOTOROLA SOLUTION |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 29 Jan 2025 at 12:20 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/002959-2025
- 6 Dec 2024 at 10:15 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/039361-2024

## Notice URLs

- https://www.nifrs.org/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04c2d5. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04c2d5.json.