--- title: "Hertfordshire Admissions Avoidance Response Car Service" ocid: "ocds-h6vhtk-04c5a1" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04c5a1" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04c5a1.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04c5a1.json" source: "Find A Tender Service" current_stage: "Award" buyer: "NHS HERTFORDSHIRE AND WEST ESSEX INTEGRATED CARE BOARD" published: "2024-12-09" --- # Hertfordshire Admissions Avoidance Response Car Service Buyer: NHS HERTFORDSHIRE AND WEST ESSEX INTEGRATED CARE BOARD Current stage: Award OCID: ocds-h6vhtk-04c5a1 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04c5a1) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-04c5a1.json) ## Summary The procurement process, conducted by the NHS Hertfordshire and West Essex Integrated Care Board (ICB), pertains to the awarding of a contract for the Hertfordshire Admissions Avoidance Response Car Service. The procurement falls under the health services category and is located within Hertfordshire, regional code UKH23. This procurement process has reached the award stage with the contract being signed on 22nd November 2024. The contract period runs from 1st April 2025 to 31st March 2026, with an option to extend until 31st March 2027. The procurement method used was a direct award under the Provider Selection Regime without prior publication of a call for competition, and the total value of the contract is £1,240,836 over two years if extended. This tender creates substantial opportunities for businesses involved in healthcare services, particularly those specialising in ambulance and emergency response. It is well-suited for organisations experienced in providing advanced paramedic services and training for care home staff. The awarded contract to East of England Ambulance Service NHS Trust highlights the potential for large healthcare providers to secure contracts that focus on improving patient outcomes, reducing hospital admissions, and enhancing the quality of in-home care. The focus on minimising A&E attendance and providing specialised clinical advice can foster business growth for companies capable of delivering integrated healthcare solutions. ## Notice This notice is to inform the market of NHS Hertfordshire and West Essex Integrated Care Board's intention to award this contract following a direct award process A to its incumbent supplier, East of England Ambulance Service NHS Trust, to continue to deliver this service within Hertfordshire. ### Lot Information Lot 1 This notice is to inform the market of NHS Hertfordshire and West Essex Integrated Care Board's contract award following a direct award process A to its incumbent supplier, East of England Ambulance Service NHS Trust, to continue to deliver the Hertfordshire Admittance Avoidance Response Car (HAARC) Service within Hertfordshire. The HAARC service provides quick access to Advanced Paramedics providing specialist clinical advice and support to Care Homes so that residents only attend hospital if it is clinically necessary. Residents are assessed and treated for minor injuries and illnesses, and management plans are jointly developed with Care Home staff. HAARC staff also facilitate training sessions for Care Home staff in the treatment of minor injuries and illnesses. The HAARC service currently supports over 150 Care Homes across Dacorum, St Albans and Harpenden, Watford and Three Rivers and Hertsmere. The service also supports several HPFT facilities, Supported Living (previously care homes) where there is no medical cover and limited general nurse cover. Some the key benefits and outcomes that the HAARC service has achieved include: * Improved resident experience and outcomes - enabling individuals to remain in their residence and avoid separation from friends and carers, breaking established routines and surroundings. * Reduction in ambulance conveyancing to A&E from Care Homes. * Reduction in attendance / admission to acute hospital of Care Home residents. * Reduction in frequent use of the urgent and emergency service. * Freeing up capacity in EEAST's frontline operational resources to focus on higher acuity patients. * Training has resulted in enhanced competency and support for Care Home staff. * Reduction in calls to primary care GPs. * Reduced re-contact rates to 999 and / or other unplanned presentations to healthcare services. * A&E attendance and hospital admission cost savings. The contract has been in place with East of England Ambulance Service NHS Trust since April 2016 with a cumulative contract value to end March 2024 of PS4,349,528. The contract period is from 1st April 2025 to 31st March 2026 with a maximum value of the new contract of PS620,418 per annum. Should the optional extension for an additional one year be used, the maximum contract value for the 2-year period is PS1,240,836. Options: Option to extend for a further year from 1st April 2026 to 31st March 2027 ### Procurement Information No realistic alternative provider/Patient Choice. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/039606-2024 | | Notice type | Award Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Limited | | Procurement method details | Award procedure without prior publication of a call for competition | | Tender suitability | Not specified | | Awardee scale | Large | | All stages | Award | ## Dates | Field | Value | | --- | --- | | Publication date | 9 Dec 2024 | | Submission deadline | Not specified | | Future notice date | Not specified | | Award date | 22 Nov 2024 | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | £1,240,836 | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Cancelled | | Awards status | Active | | Contracts status | Active | ## Buyer | Field | Value | | --- | --- | | Main buyer | NHS HERTFORDSHIRE AND WEST ESSEX INTEGRATED CARE BOARD | | Locality | WELWYN GARDEN CITY | | Post town | St Albans | | Postcode | AL8 6JL | | Country | England | | ITL 1 | TLH East (England) | | ITL 2 | TLH2 Bedfordshire and Hertfordshire | | ITL 3 | TLH26 North and East Hertfordshire | | Local authority | Welwyn Hatfield | | Electoral ward | Handside | | Westminster constituency | Welwyn Hatfield | | Delivery location | TLH23 Hertfordshire CC | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 1 | | Supplier names | EAST OF ENGLAND AMBULANCE SERVICE NHS TRUST | ## CPV Codes ### Divisions - 85 - Health and social work services ### Codes - 85100000 - Health services ## Release History - 9 Dec 2024 at 12:34 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/039606-2024 ## Notice URLs - https://www.eastamb.nhs.uk/ - https://www.hertsandwestessex.icb.nhs.uk/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04c5a1. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04c5a1.json.