---
title: "GP Hub Services for Croydon University Hospital"
ocid: "ocds-h6vhtk-04c5c8"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04c5c8"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04c5c8.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04c5c8.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "CROYDON HEALTH SERVICES NHS TRUST"
published: "2025-12-17"
---

# GP Hub Services for Croydon University Hospital

Buyer: CROYDON HEALTH SERVICES NHS TRUST  
Current stage: Award  
OCID: ocds-h6vhtk-04c5c8

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-04c5c8.json)

## Summary

Croydon Health Services NHS Trust is seeking suppliers for GP Hub Services for Croydon University Hospital, classified under health services. This procurement process is in the services category and utilises an open procurement method. The tender process, currently active, has a submission deadline on 13 January 2025 at 13:00. Croydon University Hospital, located in Croydon, serves as the primary delivery location. The tender invites bids to run either 3 or 4 GP hubs throughout Croydon, each operational from 8 am to 8 pm, ensuring emergency care patients are seen within 90 minutes of booking. The initial contract term is 3 years, with an extension option of up to 2 years. The annual budget for this contract is approximately £2.6 million.

The opportunities presented by this tender can be beneficial for firms specialising in health services, particularly those experienced in managing urgent care facilities. Given the substantial budget and operation scale, the tender is suitable for medium-sized enterprises with a track record in providing quality healthcare services. Successful bidders have the potential to enhance their service portfolio and expand operations in the Croydon area. The procurement evaluation will consider the quality of services (50%), social value (10%), and pricing (40%), presenting a comprehensive opportunity for competitive business growth aligned with delivering exceptional healthcare services.

## Notice

The GP Hubs service forms part of the Integrated Urgent Care Service in Croydon. We currently provide 3 GP Hubs across the borough that are open 8am to 8pm 7 days per week. The hubs will see patients with an urgent primary care condition via a booked appointment. Patients can access the service via NHS 111, webform booking or in some cases walk in (where they will be given an appointment slot). Patients are required to be seen within 90 minutes of their booked appointment time.

The hubs are based in Purley War Memorial Hospital (south of the borough), Parkway Health Centre (New Addington, East of the borough) and a hub on site at Croydon Health Service NHS Trust (North of the borough) which allows for Urgent Treatment Centre (UTC) colleagues to re-direct patients to a more appropriate setting. The service sees patients from any borough/ICB footprint and currently see around 4,800 patients per month.

The purpose of the GP hubs is to provide a more appropriate setting for patients with an urgent, low-level acuity need. Conditions range from acute ear infection to minor injuries treated with gluing/suturing to minor trauma to hands, feet, or limb. This is in contrast to the other services within Integrated Urgent Care such as the UTC which will treat patients for more serious minor injuries for which treatment and investigations include; X-Ray, pathology, fracture clinic, CT, dressing of major wounds etc.

### Lot Information

Lot 1

The GP Hubs service forms part of the Integrated Urgent Care Service in Croydon. We currently provide 3 GP Hubs across the borough that are open 8am to 8pm 7 days per week. The hubs will see patients with an urgent primary care condition via a booked appointment. Patients can access the service via NHS 111, webform booking or in some cases walk in (where they will be given an appointment slot). Patients are required to be seen within 90 minutes of their booked appointment time.

The hubs are based in Purley War Memorial Hospital (south of the borough), Parkway Health Centre (New Addington, East of the borough) and a hub on site at Croydon Health Service NHS Trust (North of the borough) which allows for Urgent Treatment Centre (UTC) colleagues to re-direct patients to a more appropriate setting. The service sees patients from any borough/ICB footprint and currently see around 4,800 patients per month.

The purpose of the GP hubs is to provide a more appropriate setting for patients with an urgent, low-level acuity need. Conditions range from acute ear infection to minor injuries treated with gluing/suturing to minor trauma to hands, feet, or limb. This is in contrast to the other services within Integrated Urgent Care such as the UTC which will treat patients for more serious minor injuries for which treatment and investigations include; X-Ray, pathology, fracture clinic, CT, dressing of major wounds etc.

Contract will be for an initial 3 year period with the option to extend for a further two years.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/083625-2025 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 17 Dec 2025 |
| Submission deadline | 13 Jan 2025 |
| Future notice date | Not specified |
| Award date | 30 Sep 2025 |
| Contract period | 30 Sep 2025 - 30 Sep 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £7,800,000 |
| Lots value | £7,800,000 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CROYDON HEALTH SERVICES NHS TRUST |
| Locality | CROYDON |
| Post town | Croydon |
| Postcode | CR7 7YE |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI6 Outer London - South |
| ITL 3 | TLI62 Croydon |
| Local authority | Croydon |
| Electoral ward | West Thornton |
| Westminster constituency | Croydon West |
| Delivery location | TLI6 Outer London - South |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PRIMARY CARE PARTNERS LIMITED/OPEROSE |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85100000 - Health services
- 85121100 - General-practitioner services

## Release History

- 17 Dec 2025 at 09:35 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/083625-2025
- 9 Dec 2024 at 15:51 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/039652-2024

## Notice URLs

- http://www.dr-iq.net
- https://health-family.force.com/s/Welcome
- https://www.croydonhealthservices.nhs.uk/
- https://www.stgeorges.nhs.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04c5c8. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04c5c8.json.