---
title: "Whole Family Support Framework Agreement"
ocid: "ocds-h6vhtk-04c5fe"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04c5fe"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04c5fe.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04c5fe.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "SOUTH AYRSHIRE COUNCIL"
published: "2025-05-02"
---

# Whole Family Support Framework Agreement

Buyer: SOUTH AYRSHIRE COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-04c5fe

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## Summary

The South Ayrshire Council is undertaking a public procurement process titled "Whole Family Support Framework Agreement," categorised under welfare services delivered outside of residential institutions. This framework covers services in Ayr, including Troon, Prestwick, and nearby villages, as well as North and South Carrick, and extends to advocacy services for children and young people. The procurement process is in the award stage, having completed the tender phase, with significant dates including the tender closing on 23 January 2025 and contracts signed on 25 April 2025. Located in the UKM94 region, the procurement uses an open procedure with a framework agreement in place, reflecting its open and competitive attributes. The initiative prioritises quality over price in its award criteria and has a focus on early and preventative family support interventions.

This procurement process presents lucrative opportunities for businesses specialising in family welfare services, social work, and advocacy, particularly those equipped to deliver early intervention and preventative support. The framework facilitates business growth by encouraging participation from SMEs and large enterprises, as evidenced by the involvement of suppliers like Stepping Stones for Families and Barnardo's. Companies with experience in delivering flexible, responsive support services and those aligned with quality-focused procurement criteria would be well-positioned to benefit from these contracts. Additionally, the open procurement method fosters a competitive environment advantageous for businesses looking to expand their portfolio and impact within the public sector services domain.

## Notice

Whole Family Support Framework Agreement - Universal Whole Family Support Service in Ayr (Including Troon, Prestwick, and surrounding villages), North and South Carrick and Advocacy to Children and Young People

### Lot Information

Universal Whole Family Support Service - North and South Carrick

Universal Whole Family Support Service The aim of this service is to signpost and/or provider a flexible range of supports to families who are requesting early help. The service will primarily take referrals from families and other professionals and should be able to respond to needs quickly and with a flexible approach. The range of services should be based on whole family wellbeing, with a focus on early and preventative interventions which help families meet their specific needs and to avoid crisis. It is proposed the service will provide help to children, young people, parents, and carers with children aged 0 - 18 years.

Universal Whole Family Support Service - Ayr (Including Troon, Prestwick, and surrounding Villages)

Universal Whole Family Support Service The aim of this service is to signpost and/or provider a flexible range of supports to families who are requesting early help. The service will primarily take referrals from families and other professionals and should be able to respond to needs quickly and with a flexible approach. The range of services should be based on whole family wellbeing, with a focus on early and preventative interventions which help families meet their specific needs and to avoid crisis. It is proposed the service will provide help to children, young people, parents, and carers with children aged 0 - 18 years.

Advocacy to Children and Young People

Advocacy The aim of the service is to provide an advocacy service to children and young people aged 0 - 25 years, residing within South Ayrshire and children and young people who South Ayrshire Council are responsible for but may live out with South Ayrshire. Professional advocacy will mainly be provided to children and young people, some of whom may have additional support needs and who are considered to be: .on the edges of care, including children subject to Child Protection measures .care experienced .children under 16 years who are subject to compulsory measures under the Mental Health (Care and Treatment) (Scotland) Act 2000

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/018753-2025 |
| Notice type | Tender Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large, SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 May 2025 |
| Submission deadline | 23 Jan 2025 |
| Future notice date | Not specified |
| Award date | 24 Apr 2025 |
| Contract period | Not specified |
| Recurrence | October 2028 |

## Values

| Field | Value |
| --- | --- |
| Tender value | £2,092,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £2,094,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SOUTH AYRSHIRE COUNCIL |
| Locality | AYR |
| Post town | Kilmarnock |
| Postcode | KA7 1DR |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM9 Southern Scotland |
| ITL 3 | TLM94 South Ayrshire |
| Local authority | South Ayrshire |
| Electoral ward | Ayr West |
| Westminster constituency | Ayr, Carrick and Cumnock |
| Delivery location | TLM94 South Ayrshire |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 2 |
| Supplier names | BARNARDO'S; STEPPING STONES FOR FAMILIES |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85312000 - Social work services without accommodation
- 85312300 - Guidance and counselling services
- 85312320 - Counselling services
- 85312400 - Welfare services not delivered through residential institutions

## Release History

- 2 May 2025 at 12:05 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/018753-2025
- 10 Dec 2024 at 12:01 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/039744-2024

## Notice URLs

- http://www.south-ayrshire.gov.uk/procurement/
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000785381
- https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00405
- https://www.publictendersscotland.publiccontractsscotland.gov.uk/esop/pts-host/public/pts/web/login.html?VISITORID=d294e79c-a4a9-48dd-9f20-50a8cd5a40c6&_ncp=1733828438875.15025-1

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04c5fe. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04c5fe.json.