---
title: "Enhanced Community ENT Service - SWH"
ocid: "ocds-h6vhtk-04c624"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04c624"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04c624.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04c624.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NHS HERTFORDSHIRE AND WEST ESSEX INTEGRATED CARE BOARD"
published: "2024-12-23"
---

# Enhanced Community ENT Service - SWH

Buyer: NHS HERTFORDSHIRE AND WEST ESSEX INTEGRATED CARE BOARD  
Current stage: Award  
OCID: ocds-h6vhtk-04c624

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## Summary

NHS Hertfordshire and West Essex Integrated Care Board has awarded a contract for the Enhanced Community ENT Service (SWH) under the Health Care Services (Provider Selection Regime) Regulations 2023. The contract, valued at £4,761,603 for three years with an optional two-year extension, brings the potential total value to £7,893,811. Commencing from 1 April 2025 until 31 March 2028, this contract was awarded following a strategic committee approval on 12 September 2024. The standstill period took place from 10 December 2024 to 20 December 2024, with the formal contract award announced on 23 December 2025. Services will be provided in South and West Herts, ensuring specialist and expedited ENT care in the community.

This tender offers significant business growth opportunities, especially for health service providers specialising in community-based care. Suitable businesses include those with extensive experience in delivering multidisciplinary health services and meeting strict Key Performance Indicators (KPIs). With the contract continuing from an established service provided by Communitas Clinics Limited since February 2019, there is a proven demand and clear pathways for high-quality care. Businesses that excel in integration, collaboration, and delivering sustainable health solutions while ensuring equitable access and reducing health inequalities will be well-suited for such opportunities.

## Notice

This is a Provider Selection Regime (PSR) confirmation of contract award notice. This contract has been awarded under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. 

This contract has now been formally awarded using direct award process C.

The contract award date is 23/12/2025, and the standstill period took place between 10/12/2024 to 20/12/2024. The business case including the recommendation to award the contract under Provider Selection Regime Process C was approved by the ICB's Strategic Finance & Commissioning Committee on the 12/09/2024 and there were no recorded or potential conflicts of interest of individuals making the decision declared at this meeting.

The services are intended to be provided between 01/04/2025 - 31/03/2028 for three years, with the contract structured as three years plus an optional two year extension. The value of the new contract is PS4,761,603 for 3 years, should the optional extension be used, the maximum contract value for the five year period is PS7,893,811.

The contract with Communitas Clinics Limited has been in place since February 2019 and the cumulative value of the contract till date is PS9,021,251.

### Lot Information

Lot 1

Communitas Clinics Limited provide this service which delivers an Enhanced Community Ear Nose Throat (ENT) Service for patients with non-emergency ENT conditions across all four localities in South and West Herts place. This specialist community model is provided and led from a multi-disciplinary hub, enabling specialist assessment of patients in the community and quicker access to multi-disciplinary team assessment, diagnostics, and treatments with choice of an elective care provider if an onward referral is needed. It focuses on clearly defined clinical pathways, GP support, advice and guidance and education.

The contract with Communitas Clinics Limited has been in place since Feb 2019 and the cumulative value of the contract till data is PS9,021,251.

The new contract will be from 1 April 2025 to 31 March 2028 for three years, with the option to extend for a further two years from 1 April 2028 to 31 March 2030

To confirm as per the PSR direct award process C, the existing provider is satisfying the existing contract, delivering a good service, meeting all KPIs, with no quality concerns and good outcomes and has very good feedback from GPs and patients and are likely to satisfy the new contract, and the proposed contracting arrangements are not changing from the existing contract.

Options: Contract term is three years with an option to extend for further two years.

### Procurement Information

HWE ICB Strategic Finance and Commissioning Committee

No conflicts of interest, or potential conflicts of interest, were declared by any decision makes.
The decision to award this contract in line with Direct Award Process C was based on evaluation against the five required key criteria as follows:
* Quality and Innovation - Assured - HWE ICB are assured that the provider is delivering a safe and effective service as required by the specification and contract they are currently delivering. This criterion was reviewed in line with the Quality Impact Assessment.
* Value - Assured - HWE ICB are assured that the provider is delivering value to the Health and Care Partnership Integrated Care System.
* Integration, Collaboration and Service Sustainability - Assured - HWE ICB are assured that the provider is positively impacting on the Integrated Care System through their integration and collaboration delivered as a requirement of the specification or alternative elements linked to the delivery. 
* Improving Access, Reducing Health Inequalities and Facilitating Choice - Assured - HWE ICB are assured that the provider is meeting needs of the population to ensure equitable access and choice as required by the specification and contract. This criterion was reviewed in line with the Equality Impact Assessment.
* Social Value - Assured - HWE ICB are assured that the provider is delivering in line with the HWE Green Plan, supporting with the implementation of carbon reduction and increase in initiatives which positively impact on the wider determinants of health.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/041373-2024 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 23 Dec 2024 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 10 Dec 2024 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £7,983,811 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS HERTFORDSHIRE AND WEST ESSEX INTEGRATED CARE BOARD |
| Locality | WELWYN GARDEN CITY |
| Post town | St Albans |
| Postcode | AL8 6JL |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH2 Bedfordshire and Hertfordshire |
| ITL 3 | TLH26 North and East Hertfordshire |
| Local authority | Welwyn Hatfield |
| Electoral ward | Handside |
| Westminster constituency | Welwyn Hatfield |
| Delivery location | TLH23 Hertfordshire CC |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | COMMUNITAS CLINICS |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85100000 - Health services

## Release History

- 23 Dec 2024 at 11:04 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/041373-2024
- 10 Dec 2024 at 16:45 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/039811-2024

## Notice URLs

- https://www.hertsandwestessex.icb.nhs.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04c624. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04c624.json.
