---
title: "203_25 Technology Enabled Care Products and Services"
ocid: "ocds-h6vhtk-04c625"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04c625"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04c625.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04c625.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "ESPO"
published: "2025-11-18"
---

# 203_25 Technology Enabled Care Products and Services

Buyer: ESPO  
Current stage: Award  
OCID: ocds-h6vhtk-04c625

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## Summary

The procurement process titled "203_25 Technology Enabled Care Products and Services" was initiated by ESPO, a central purchasing body acting within the Public Contracts Regulations 2015 framework. The scope includes health and social work services, with a focus on technology-enabled care products and services such as telecare and telehealth across various administrative regions in the UK. The procurement, classified under CPV code 85000000, has completed the award stage as of 18th November 2025. Key dates included the award publication on 18th November 2025 and contracts signed on 16th October 2025, indicating a procurement method of open procedure, involving an eAuction for subsequent call-off contracts. The tender encompasses various lots, with a planned framework contract period from 1st June 2025 to 31st May 2027, renewable for an additional 24 months.

This tender presents significant opportunities for businesses, particularly those specialising in health and technology services and products. It highlights the demand for service providers that can supply and manage technology-enabled care product solutions, spanning telecare and telehealth services. The procurement process is designed to cater to both large corporations and SMEs, allowing a wide array of business sizes to participate by structuring lots to accommodate different services and delivery mechanisms. Businesses involved in telecommunications, medical equipment, and healthcare services are particularly well-suited to maximise growth through participation in this framework, given the breadth of requirements and the potential for long-term engagements with various UK public bodies.

## Notice

ESPO's Technology Enabled Care Products and Services framework.

### Lot Information

Lot 1

This is a Prior Information Notice where the tender documentation is not yet available. However, interest in this opportunity (Expressions of interest) can still be registered (see below on details of how to complete). ESPO is seeking to renew its Technology Enabled Care Products and Services framework. It is anticipated that the new framework will be awarded during Spring 2025. This procurement is intended to create a list of pre-approved providers of technology enabled care products and services including telecare and telehealth services and equipment, monitoring, response services and consultancy. The framework is intended to meet the needs of a fully outsourced provision as well as the purchase of individual pieces of equipment. Pre-market engagement will inform the nature and format of the solution to be procured (including the lot structure which has yet to be finalised). Prior to retendering, ESPO is seeking to engage with the supplier market to help design the new framework to ensure that it best meets the needs of both suppliers and customers across the public sector. Suppliers responding to this opportunity will be invited to participate in the pre-market engagement which will take place between December and January 2024. The duration of the framework agreement is expected to be for 2 years (24 months), with the option to extend for up to a further 2 years (24 months). The total estimated value stated includes the option period. To express an interest: (a) Go to https://www.eastmidstenders.org/; (b) Register (if not already registered on ProContract); (c) Search for tender opportunity '203_25' (via "View Opportunities" from the 'EastMidsTenders' Portal); d) Express an interest.

Lot 1.1 - Technology Enabled Care (Telecare) products and associated services

This lot is for technology enabled care (telecare) products and commoditised associated services. The lot will be structured as a catalogue, which will allow direct award access for customers.

Options: The framework agreement has the option to extend for up to a further 24 months. The total estimated value stated in II.1.7 includes the option period. Note: Individual award values captured per lot are an estimate only for the entire framework, as ESPO offers no guarantees of value that may pass through any lot (but the overall usage across all lots is not expected to exceed the overall framework value as per II.1.7). Framework lot values may therefore be shared with other lots.

Lot 1.2 - Technology Enabled Care (Telecare) services

This lot is for technology enabled care (telecare) services. Services may range from a fully managed outsourced service or individual elements as required. The lot will be accessed by customers via further competition only.

Options: The framework agreement has the option to extend for up to a further 24 months. The total estimated value stated in II.1.7 includes the option period. Note: Individual award values captured per lot are an estimate only for the entire framework, as ESPO offers no guarantees of value that may pass through any lot (but the overall usage across all lots is not expected to exceed the overall framework value as per II.1.7). Framework lot values may therefore be shared with other lots.

Lot 2.1 - Telehealth products and associated services

This lot is for telehealth products and associated services. The lot will be accessed by customers via further competition only.

Options: The framework agreement has the option to extend for up to a further 24 months. The total estimated value stated in II.1.7 includes the option period. Note: Individual award values captured per lot are an estimate only for the entire framework, as ESPO offers no guarantees of value that may pass through any lot (but the overall usage across all lots is not expected to exceed the overall framework value as per II.1.7). Framework lot values may therefore be shared with other lots.

Lot 2.2 - Telehealth services

This lot is for telehealth services. Services may range from a fully managed outsourced service or individual elements as required. The lot will be accessed by customers via further competition only.

Options: The framework agreement has the option to extend for up to a further 24 months. The total estimated value stated in II.1.7 includes the option period. Note: Individual award values captured per lot are an estimate only for the entire framework, as ESPO offers no guarantees of value that may pass through any lot (but the overall usage across all lots is not expected to exceed the overall framework value as per II.1.7). Framework lot values may therefore be shared with other lots.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/074917-2025 |
| Notice type | Planning Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large, SME |
| All stages | Planning, Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Nov 2025 |
| Submission deadline | 3 Apr 2025 |
| Future notice date | 21 Feb 2025 |
| Award date | 15 Oct 2025 |
| Contract period | 31 May 2025 - 31 May 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £16,000,000 |
| Lots value | £16,000,000 |
| Awards value | Not specified |
| Contracts value | £15,200,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled, Planned |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ESPO |
| Locality | LEICESTER |
| Post town | Leicester |
| Postcode | LE19 1ES |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF2 Leicestershire, Rutland and Northamptonshire |
| ITL 3 | TLF22 Leicestershire CC and Rutland |
| Local authority | Blaby |
| Electoral ward | Enderby |
| Westminster constituency | South Leicestershire |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 44 |
| Supplier names | ABILIA; ACCESS; ALCOVE; ALERTACALL; APPELLO SMART LIVING SOLUTIONS; BAYWATER HEALTHCARE; BDS (NORTHERN; BROOMWELL HEALTHWATCH; CANARY CARE GLOBAL; CAREBUILDER; CAREIUM; CHIPTECH INTERNATIONAL; CHUBB FIRE AND SECURITY; DATABASE FOR BUSINESS; EASTCOTE CONSULTING; ESSENCE SMARTCARE; EVONDOS; FARRPOINT; FREQUENCY PRECISION; GBR DIGITAL HEALTH SOLUTIONS; ICS OPERATIONS LIMITED (T/A XYLA; INTEGRATED DIGITAL CCTV SYSTEMS LIMITED (T/A THE CCTV; INTELLIGENS CONSULTING; JUST CHECKING; LEGRAND ELECTRIC; MEDEQUIP ASSISTIVE TECHNOLOGY; OPENVIEW SECURITY SOLUTIONS; PA CONSULTING SERVICES; PIVOTELL; POSSUM; PPP TAKING CARE; PROGRESS HOUSING ASSOCIATION LIMITED (T/A PROGRESS HOUSING GROUP; RED ALERT TELECARE; REDDITCH BOROUGH COUNCIL (NEW LIFELINE; RETHINK PARTNERS; SANCTUARY HOME CARE LIMITED (T/A SANCTUARY SUPPORTED LIVING; SOLCOM; SOLEM (T/A ATTENTIVE; TEC SERVICES ASSOCIATION C.I.C. (TSA; TELEALARM EUROPE; TMT FIRST; TUNSTALL HEALTHCARE (UK; URBAN FORESIGHT; WM5G |

## CPV Codes

### Divisions

- 32 - Radio, television, communication, telecommunication and related equipment
- 33 - Medical equipments, pharmaceuticals and personal care products
- 48 - Software package and information systems
- 51 - Installation services (except software)
- 64 - Postal and telecommunications services
- 79 - Business services: law, marketing, consulting, recruitment, printing and security
- 85 - Health and social work services

### Codes

- 32500000 - Telecommunications equipment and supplies
- 33000000 - Medical equipments, pharmaceuticals and personal care products
- 48814000 - Medical information systems
- 51300000 - Installation services of communications equipment
- 64200000 - Telecommunications services
- 79711000 - Alarm-monitoring services
- 85000000 - Health and social work services

## Release History

- 18 Nov 2025 at 16:12 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/074917-2025
- 1 Apr 2025 at 15:07 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/005734-2025
- 1 Apr 2025 at 15:07 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/012342-2025
- 10 Dec 2024 at 16:47 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/039812-2024

## Notice URLs

- https://www.eastmidstenders.org/
- https://www.espo.org/
- https://www.espo.org/amfile/file/download/file/9608/
- https://www.espo.org/legal
- https://www.justice.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04c625. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04c625.json.