---
title: "Contract Notice for Front of House, Security, Patrol & Response Services '25"
ocid: "ocds-h6vhtk-04c7d8"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04c7d8"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04c7d8.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04c7d8.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "PHOENIX ENERGY GROUP LTD"
published: "2025-05-14"
---

# Contract Notice for Front of House, Security, Patrol & Response Services '25

Buyer: PHOENIX ENERGY GROUP LTD  
Current stage: Award  
OCID: ocds-h6vhtk-04c7d8

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## Summary

Phoenix Energy Group Ltd, based in Belfast, has announced the completion of its procurement process for Front of House, Security, Patrol, and Response Services. This involved awarding a contract to provide various guard services, covering an extensive range of hours throughout the week, with a contract signed on 21st March 2025. The procurement, under the category of services (CPV 79713000), was executed through an open procedure. The initial contract term is set for three years, potentially extending to five years. A standstill period was observed as per the Utilities Contracts Regulations 2026, allowing unsuccessful bidders to challenge the award decision prior to contract finalisation.

This award creates significant opportunities for experienced service providers in the security industry, particularly businesses proficient in guard services, front-of-house operations, and 24/7 patrol and response capabilities. With the potential five-year contract duration and a value approximating £600,000 GBP, it offers sustainable business growth for qualified enterprises looking to expand within the UK's Northern region. Furthermore, the selection process favoured those with robust organisational capabilities, ensuring commitments to high standards of security and service delivery. This tender presents an attractive prospect for businesses capable of meeting the stringent requirements and capitalising on the scale and duration of the contract.

## Notice

Phoenix Energy Group, seeks to appoint a suitably experienced Service Provider for the following activities. 1) Front of House Reception to cover 40 hours per week. 2) Suitably qualified Security Guarding services to cover 125.5 hours per week. 3) A dedicated Patrol & Response Service on a 24 hour - 365 days a year basis. The initial term of this Contract shall be three consecutive calendar years, which may be extended for an additional two further years, taking the maximum possible term to five consecutive calendar years. Further details on the services required are set out in the draft Invitation to Tender documents, made available with the associated Pre-Qualification Ref: pqq_4625

### Lot Information

Lot 1

Phoenix Energy Group, seeks to appoint a suitably experienced Service Provider for the following activities. 1) Front of House Reception to cover 40 hours per week. 2) Suitably qualified Security Guarding services to cover 125.5 hours per week. 3) A dedicated Patrol & Response Service on a 24 hour - 365 days a year basis. The initial term of this Contract shall be three consecutive calendar years, which may be extended for an additional two further years, taking the maximum possible term to five consecutive calendar years. Further details on the services required are set out in the draft Invitation to Tender documents, made availbale under the associated Pre-Qualification Ref pqq_4625 Additional information: Phoenix Energy Group Ltd reserve the right at any time to: reject any, or all, responses and to cancel or withdraw from this procurement process at any stage; award a Contract without prior notice; change the basis, the procedures and timescales set out - or referred to - within the tender documentation; require any Applicant or subsequent Tenderer, to clarify any submissions.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/021098-2025 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 14 May 2025 |
| Submission deadline | 24 Jan 2025 |
| Future notice date | Not specified |
| Award date | 21 Mar 2025 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £600,000 |
| Lots value | £600,000 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | PHOENIX ENERGY GROUP LTD |
| Additional buyers | PHOENIX NATURAL GAS (TRADING AS PHOENIX ENERGY) |
| Locality | BELFAST |
| Post town | Northern Ireland |
| Postcode | BT3 9ED |
| Country | Northern Ireland |
| ITL 1 | TLN Northern Ireland |
| ITL 2 | TLN0 Northern Ireland |
| ITL 3 | TLN06 Belfast |
| Local authority | Belfast |
| Electoral ward | Sydenham |
| Westminster constituency | Belfast East |
| Delivery location | TLN Northern Ireland |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79713000 - Guard services
- 79715000 - Patrol services

## Release History

- 14 May 2025 at 09:06 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/021098-2025
- 13 Dec 2024 at 11:45 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/040232-2024

## Notice URLs

- https://e-sourcingni.bravosolution.co.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04c7d8. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04c7d8.json.