---
title: "Qwell Service - Digital Mental Health Solutions"
ocid: "ocds-h6vhtk-04c7f2"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04c7f2"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04c7f2.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04c7f2.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NHS CHESHIRE AND MERSEYSIDE ICB"
published: "2025-01-02"
---

# Qwell Service - Digital Mental Health Solutions

Buyer: NHS CHESHIRE AND MERSEYSIDE ICB  
Current stage: Award  
OCID: ocds-h6vhtk-04c7f2

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04c7f2)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-04c7f2.json)

## Summary

NHS Cheshire and Merseyside ICB is seeking to deliver the Qwell Service, a digital mental health solution tailored for residents of Wirral aged 26 and over. This procurement falls under the health services industry category, specifically focusing on preventative online information, advice, and counselling services. The contract, awarded through a direct award process under the Health Care Services (Provider Selection Regime) Regulations 2023, began on 1st April 2024 and will end on 31st March 2025, with an option to extend for an additional year. The total annual value of the contract is £82,310 (+VAT). This procurement stage has moved from the tendering process to contract award and execution.

This tender provides a significant opportunity for businesses specialising in digital health solutions, particularly those with expertise in online counselling and mental health support services. The contract's focus on enhancing emotional wellbeing and preventative care aligns with current industry trends towards digital health innovation. Businesses that excel in delivering high-quality, accessible mental health services, and that can demonstrate effective integration and collaboration within health systems, are well-suited to compete for such opportunities and potentially expand their service offerings in this sector.

## Notice

To provide a confidential, preventative online information, advice and counselling service to Wirral residents, that is tailored to addressing the emotional health and wellbeing needs of people aged 26 and over.

### Lot Information

Lot 1

NHS Cheshire and Merseyside ICB - Wirral Place intend to award a 1 year contract via Direct award C to the incumbent provider to deliver the QWell Service in Wirral. The contract will start on the 1st of April 2024, expire on 31st March 2025 and has an option to extend for 1 year. The annual contract value is PS82,310 (+VAT)

Options: This contract has an option to extend for 1 year.

### Procurement Information

This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to the relevant authority within 8 working days. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/000031-2025 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 Jan 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 20 Mar 2024 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £82,310 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS CHESHIRE AND MERSEYSIDE ICB |
| Locality | WARRINGTON |
| Post town | Warrington |
| Postcode | WA1 1QY |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD6 Cheshire |
| ITL 3 | TLD61 Warrington |
| Local authority | Warrington |
| Electoral ward | Bewsey and Whitecross |
| Westminster constituency | Warrington South |
| Delivery location | TLD74 Wirral |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | KOOTH DIGITAL HEALTH |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85100000 - Health services

## Release History

- 2 Jan 2025 at 14:31 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/000031-2025
- 13 Dec 2024 at 13:45 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/040271-2024

## Notice URLs

- https://www.cheshireandmerseyside.nhs.uk
- https://www.cheshireandmerseyside.nhs.uk/
- https://www.qwell.io/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04c7f2. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04c7f2.json.