--- title: "Employee Assistance Programme and Psychological Services" ocid: "ocds-h6vhtk-04c82d" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04c82d" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04c82d.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04c82d.json" source: "Find A Tender Service" current_stage: "Tender" buyer: "NETWORK RAIL INFRASTRUCTURE LTD" published: "2024-12-13" --- # Employee Assistance Programme and Psychological Services Buyer: NETWORK RAIL INFRASTRUCTURE LTD Current stage: Tender OCID: ocds-h6vhtk-04c82d [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04c82d) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-04c82d.json) ## Summary Network Rail Infrastructure Ltd is inviting tenders for the provision of a comprehensive Employee Assistance Programme (EAP) and Work Focused Psychological Services, aimed at supporting employee health and wellbeing. This procurement process falls under the health services industry category and encompasses services within the UK. The procurement stage is currently in the tender phase, and interested parties need to submit their tenders by 13th January 2025. The contract period for both lots, starting on 8th August 2025 and ending on 7th August 2028, includes options for further extensions. The procurement method is a competitive procedure with negotiation, and the tender aims to contribute to Network Rail's Occupational Health, Hygiene, and Wellbeing Strategy during Control Period 7 (1 April 2024 – 31 March 2029). This tender represents a significant business opportunity for suppliers specialising in health and psychological services. The estimated value of each lot is £10.6 million, and the contract includes a provision for renewal, which offers long-term business growth potential. Companies with expertise in providing comprehensive health support programmes or psychological care services would be well-suited to compete for these contracts. The selected suppliers will have the opportunity to support Network Rail's employees, which may enhance their market reputation and expand their service offerings in the public sector. The tender requires a high level of capability to provide industry-leading support services, ensuring high standards in employee health and wellbeing. ## Notice Network Rail is inviting tenders for the provision of a comprehensive Employee Assistance Programme (EAP) (Lot 1) and Work Focused Psychological Services (Lot 2) as part of its ongoing commitment to employee health and wellbeing. These services will support Network Rail's vision of sustainable health during Control Period 7 (1 April 2024 - 31 March 2029). The initiative aims to provide accessible, confidential resources to help employees manage personal and work-related challenges, enhancing productivity, engagement, and workplace satisfaction. The successful provider(s) will deliver services that align with Network Rail's Occupational Health, Hygiene, and Wellbeing Strategy, fostering a positive, inclusive workplace culture while complementing existing initiatives. Further information is available on our website: www.networkrail.co.uk. ### Lot Information Employee Assistance Programme 1. EAP Service: to provide an industry leading employee assistance programme [EAP] and robust critical incident response service to support the health and wellbeing of our employees, whilst effectively managing the organisational risk relating to reduced worker performance, incapacity, and sickness absence levels. Renewal: Initial term of three years with option to extend for two plus two (3+2+2) years. Psychological Services 2. Psychological Service: to provide specialist psychological services that provides assessment and ongoing care for individuals with mental ill health, psychological disorders and mental health needs associated with increased risks; impairment to functioning and/or complex problems and who may have difficulties engaging in support and treatment. Renewal: Initial term of three years with option to extend for two plus two (3+2+2) years. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/040355-2024 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Selective | | Procurement method details | Competitive procedure with negotiation | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 13 Dec 2024 | | Submission deadline | 13 Jan 2025 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 7 Aug 2025 - 7 Aug 2028 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | £10,600,000 | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Active | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | NETWORK RAIL INFRASTRUCTURE LTD | | Locality | LONDON | | Post town | South East London | | Postcode | SE1 8SW | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI4 Inner London - East | | ITL 3 | TLI45 Lambeth | | Local authority | Lambeth | | Electoral ward | Waterloo & South Bank | | Westminster constituency | Vauxhall and Camberwell Green | | Delivery location | Not specified | ## CPV Codes ### Divisions - 85 - Health and social work services ### Codes - 85000000 - Health and social work services - 85100000 - Health services - 85121270 - Psychiatrist or psychologist services - 85147000 - Company health services ## Release History - 13 Dec 2024 at 21:36 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/040355-2024 ## Notice URLs - http://www.networkrail.co.uk - https://networkrail.bravosolution.co.uk/ - https://networkrail.bravosolution.co.uk/web/login.html ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04c82d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04c82d.json.