---
title: "Back-Office applications support and modernisation"
ocid: "ocds-h6vhtk-04c868"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04c868"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04c868.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04c868.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "POST OFFICE"
published: "2024-12-16"
---

# Back-Office applications support and modernisation

Buyer: POST OFFICE  
Current stage: Planning  
OCID: ocds-h6vhtk-04c868

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04c868)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-04c868.json)

## Summary

The Post Office is planning a procurement process for the support and modernisation of back-office applications. This tender, titled "Back-Office applications support and modernisation," falls under the IT services industry category, specifically focusing on consulting, software development, Internet, and support. The scope of this procurement includes application management, hosting and support for various existing back-office applications. The estimated contract value is £65,000,000, and the procurement process is currently in the planning stage with a future notice date set for 17 January 2025. The services will be delivered within the UK.

This tender provides an excellent opportunity for businesses specialising in IT services to expand their portfolio with a high-value contract. Companies with expertise in SAP applications, Oracle and SQL databases, ServiceNow, RPA (BluePrism), and Azure infrastructure stand to benefit significantly. The Post Office seeks suppliers capable of managing up to five lots, each focusing on specific support areas, making it ideal for businesses with comprehensive support capabilities across multiple IT service domains. This presents an opportunity for growth through long-term engagement and the potential for multiple awards in a single procurement process.

## Notice

Post Office are looking to procure a new supplier to provide application management, hosting and support for various existing Back-Office applications and services.

### Lot Information

SAP Applications support

Managed support service for various SAP applications used with Post Office these include: HRSAP SAP PI CFS Blackline FMI Web3

Database and database applications support (Oracle and SQL)

Managed service to support various Databases and data tools used within the Post Office. Various Oracle and SQL databases.

ServiceNow support

Managed support service for Post Offices ServiceNow environment

RPA (BluePrism) support

Managed support service for Post Offices Blue Yonder application used for Robotic Process Automation.

Infrastructure and Hosting (Azure)

Managed service to support and maintain an Azure infrastructure hosting Applications utilised via other Lots described within this procurement.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/040474-2024 |
| Notice type | Planning Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 16 Dec 2024 |
| Submission deadline | Not specified |
| Future notice date | 17 Jan 2025 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £65,000,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planned |
| Lots status | Planned |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | POST OFFICE |
| Locality | LONDON |
| Post town | Central London |
| Postcode | EC2V 7ER |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | City of London |
| Electoral ward | Bassishaw |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48000000 - Software package and information systems
- 72000000 - IT services: consulting, software development, Internet and support
- 72212600 - Database and operating software development services

## Release History

- 16 Dec 2024 at 15:12 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/040474-2024

## Notice URLs

- https://postoffice.wax-live.com/S2C/SignIn.aspx
- https://www.postoffice.co.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04c868. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04c868.json.