---
title: "Nurse Call System Servicing and Maintenance"
ocid: "ocds-h6vhtk-04c8be"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04c8be"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04c8be.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04c8be.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "NOTTINGHAM CITY CAMPUS, HUCKNALL ROAD"
published: "2024-12-17"
---

# Nurse Call System Servicing and Maintenance

Buyer: NOTTINGHAM CITY CAMPUS, HUCKNALL ROAD  
Current stage: Planning  
OCID: ocds-h6vhtk-04c8be

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## Summary

The Nottingham University Hospitals NHS Trust is conducting a request for information (RFI) exercise for a contract focused on the servicing and maintenance of nurse call systems. The procurement process is in the planning stage as of 17 December 2024, and the industry category falls under 'Repair and maintenance services of electrical building installations.' The location for this procurement is the Nottingham City Campus, Hucknall Road, Nottingham. The relevant deadline for responding to the RFI is 4 pm on 31 January 2025. A future contract notice is expected to be issued on 16 December 2025.

This tender presents an excellent opportunity for businesses specialising in electrical maintenance services, particularly those experienced with nurse call system installations. Companies that can offer reliable and efficient maintenance services ensuring high system availability and performance are well-suited for this contract. Engaging in this tender can provide long-term business growth for service providers who can meet the strict maintenance requirements critical for patient safety at the Nottingham University Hospitals NHS Trust.

## Notice

The Nottingham University Hospitals NHS Trust (The Trust) is conducting this request for information (RFI) exercise regarding the provision of a contract for both planned testing servicing and maintenance, as well as any reactive servicing, of the nurse call systems. The purpose of the contract is to enable the Trust to meet its needs as a provider of healthcare services. For example, enabling ward staff to respond quickly in event of a signal from patients for support or assistance.

Further information, including a supplier questionnaire, can be obtained via the Trust's e-tendering portal: 

https://health-family.force.com/s/Welcome

the deadline for responding to the RFI is 4pm on 31 January 2025.

### Lot Information

Lot 1

The primary remit of NHS organisations with regard to nurse call systems is the safety of patients. For all premises under its control, it is therefore critical that the Trust's nurse call systems are effectively serviced and maintained. Whilst it is not a legal requirement to service nurse call systems, it is understood they must be regularly maintained to ensure continued functionality.

Without regular maintenance, the system can fail when needed, risking patients' lives. In addition, lack of maintenance can result in false alarms, leading to staff becoming desensitised to the system and the associated risk they may ignore it when a real emergency occurs.

The Trust's objectives are to maintain a high level of reliability and availability of its systems by operating a system of planned preventative maintenance, with response to call outs and call backs/breakdowns maintained at agreed performance levels, whilst ensuring value for money.

1. The systems currently in situ at the Nottingham City Hospital consist primarily of Static Systems 
2. The systems currently in situ at the queens Medical Centre consist of a mixture of Wandsworth, Ipin and Static Systems

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/040603-2024 |
| Notice type | Planning Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 17 Dec 2024 |
| Submission deadline | Not specified |
| Future notice date | 16 Dec 2025 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £500,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planned |
| Lots status | Planned |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NOTTINGHAM CITY CAMPUS, HUCKNALL ROAD |
| Locality | NOTTINGHAM |
| Post town | Nottingham |
| Postcode | NG5 1PB |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF1 Derbyshire and Nottinghamshire |
| ITL 3 | TLF14 Nottingham |
| Local authority | Nottingham |
| Electoral ward | Sherwood |
| Westminster constituency | Nottingham East |
| Delivery location | TLF East Midlands (England) |

## CPV Codes

### Divisions

- 50 - Repair and maintenance services

### Codes

- 50711000 - Repair and maintenance services of electrical building installations

## Release History

- 17 Dec 2024 at 13:53 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/040603-2024

## Notice URLs

- https://health-family.force.com/s/Welcome
- https://www.nuh.nhs.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04c8be. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04c8be.json.
