---
title: "Claims Handling & Litigation Services"
ocid: "ocds-h6vhtk-04c913"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04c913"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04c913.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04c913.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "NETWORK RAIL INFRASTRUCTURE LTD"
published: "2024-12-18"
---

# Claims Handling & Litigation Services

Buyer: NETWORK RAIL INFRASTRUCTURE LTD  
Current stage: Tender  
OCID: ocds-h6vhtk-04c913

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## Summary

Network Rail Infrastructure Ltd is initiating a procurement process for Claims Handling & Litigation Services, falling under the insurance claims adjustment services industry category. This tender, identified as "ocds-h6vhtk-04c913", covers the entire UK and aims to provide national coverage without regional lots. The procurement method follows an open procedure, and interested suppliers should express their interest by 10 January 2025, with the formal tender process beginning in early March 2025. Key dates include the award period starting on 31 March 2025. The procuring entity strives to enhance a simpler, better, and greener railway system through this initiative.

This tender presents significant opportunities for law firms and third-party administrators (TPAs) specialising in claims management and litigation services. Businesses capable of providing comprehensive claims handling and litigation services, including pre-litigation investigations, dispute resolution, and related legal advisory services, stand to benefit. The contract offers extensive tasks such as managing public liability, property owners’ liability, employers’ liability claims, and more, ensuring steady demand for litigation and claims services over the contract period. Small to large legal firms and TPAs with national reach in the UK are well-suited to compete for this procurement, promising substantial business growth and consistent workflow continuity.

## Notice

Introduction/Description This Prior Information Notice (PIN) is issued to inform potential suppliers of the forthcoming procurement for Claims Handling and Litigation Services. The purpose is to give early notification and engage with the market prior to the formal procurement process. Network Rail is striving to deliver a simpler, better, greener railway, as the industry transitions towards GBR (Great British Railways). Network Rail require a one-stop shop whereby both claims handling and litigation services are provided, however, the tendered model could involve a provider who can provide both claims handling and litigation services (firm of solicitors), or alternatively a TPA (third party administrator) dealing with the claims handling, teaming up with a provider of litigation services. The Scope of Services Network Rail operates a devolved model whereby the organisation is divided into 5 regions - Wales & Western, Southern, North-western Central, Scotland and Eastern. However, the tender will not be split into lots for each region, therefore the successful tenderer will need to be able to provide national coverage, as the contract award will go to just a single tenderer, with there being no panel structure in place. The services will cover: * Claims management for insurance and non-insurance claims * Litigation services, including pre-litigation investigations, dispute resolution and representation * Legal advisory services related to claims * Administrative support and reporting associated with claims handling The anticipated services will include (but not limited to): * Public Liability claims, * Property Owners Liability claims; and * Employers Liability claims * third-party property damage claims * personal injury claims * first-party property damage recoveries * litigation services

### Lot Information

Lot 1

Introduction/Description This Prior Information Notice (PIN) is issued to inform potential suppliers of the forthcoming procurement for Claims Handling and Litigation Services. The purpose is to give early notification and engage with the market prior to the formal procurement process. Network Rail is striving to deliver a simpler, better, greener railway, as the industry transitions towards GBR (Great British Railways). Network Rail require a one-stop shop whereby both claims handling and litigation services are provided, however, the tendered model could involve a provider who can provide both claims handling and litigation services (firm of solicitors), or alternatively a TPA (third party administrator) dealing with the claims handling, teaming up with a provider of litigation services. The Scope of Services Network Rail operates a devolved model whereby the organisation is divided into 5 regions - Wales & Western, Southern, North-western Central, Scotland and Eastern. However, the tender will not be split into lots for each region, therefore the successful tenderer will need to be able to provide national coverage, as the contract award will go to just a single tenderer, with there being no panel structure in place. The services will cover: * Claims management for insurance and non-insurance claims * Litigation services, including pre-litigation investigations, dispute resolution and representation * Legal advisory services related to claims * Administrative support and reporting associated with claims handling The anticipated services will include (but not limited to): * Public Liability claims, * Property Owners Liability claims; and * Employers Liability claims * third-party property damage claims * personal injury claims * first-party property damage recoveries * litigation services Additional Information The Procurement process is expected to commence in early March 2025 (estimated). This PIN is for information purposes only; no tender documents are available at this stage. Interested suppliers are encouraged to express their interest for the forthcoming tender via the link below: https://forms.office.com/Pages/ResponsePage.aspx?id=4cMswn9dTU--A9WhWMyUCWxW-vQrfhVCsEtb2F2HVmpUNllHWllCMDMzRUpMVzA2T1lTNEZNTUYzUS4u Interested suppliers are required to express an interest for the Expression of Interest (EOI) by the 10 January 2025. Further details will be published in due course. This PIN does not constitute a call for competition. Any procurement process will be published via Network Rail's e-tendering portal Bravosolutions. Interested suppliers are encouraged to register on the Bravosolutions portal in order to access the tender when it is live.

Renewal: The services will be renewed if the extension provision within the contract is not utilised, otherwise the contract will be renewed after any extension provisions have expired.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/040748-2024 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Dec 2024 |
| Submission deadline | 10 Jan 2025 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NETWORK RAIL INFRASTRUCTURE LTD |
| Locality | LONDON |
| Post town | South East London |
| Postcode | SE1 8SW |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI45 Lambeth |
| Local authority | Lambeth |
| Electoral ward | Waterloo & South Bank |
| Westminster constituency | Vauxhall and Camberwell Green |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 66 - Financial and insurance services

### Codes

- 66518300 - Insurance claims adjustment services

## Release History

- 18 Dec 2024 at 11:55 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/040748-2024

## Notice URLs

- http://www.networkrail.co.uk
- https://forms.office.com/Pages/ResponsePage.aspx?id=4cMswn9dTU--A9WhWMyUCWxW-vQrfhVCsEtb2F2HVmpUNllHWllCMDMzRUpMVzA2T1lTNEZNTUYzUS4u
- https://networkrail.bravosolution.co.uk/
- https://networkrail.bravosolution.co.uk/web/login.html

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04c913. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04c913.json.