---
title: "iLab Support & Maintenance"
ocid: "ocds-h6vhtk-04c918"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04c918"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04c918.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04c918.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NHS GREATER GLASGOW AND CLYDE"
published: "2025-01-21"
---

# iLab Support & Maintenance

Buyer: NHS GREATER GLASGOW AND CLYDE  
Current stage: Award  
OCID: ocds-h6vhtk-04c918

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-04c918.json)

## Summary

NHS Greater Glasgow and Clyde has completed the procurement process for the "iLab Support & Maintenance" contract, classified under IT services: consulting, software development, Internet, and support. This contract pertains to the extension of existing support and maintenance for the iLab System for a duration of two years. The contract is specific to the Greater Glasgow Health Board, located in region UKM82. Awarded without prior publication due to specific intellectual property considerations, the process was concluded on 17th December 2024, with DH OpCo UK Ltd (Dedalus) being awarded the contract valued at £1,566,670.

This tender presents significant opportunities for businesses involved in IT services, particularly those specialising in laboratory information management systems and healthcare solutions. Companies with expertise in software maintenance, support, and system customisation would find this contract beneficial for business growth. The specialised nature of the iLab system, which is integral to NHS Greater Glasgow and Clyde's laboratory operations, underscores the potential for such businesses to leverage their technical capabilities and expand their footprint within the public healthcare sector.

## Notice

Extension of existing Support and Maintenance for 2 Years for existing iLab System for Greater Glasgow and Clyde - Licences owned in Perpetuity

### Lot Information

Lot 1

The board holds licence for iLab (TP) in perpetuity. The board wishes to extend the current Support and Maintenance for this system for 2 Years, pending the extended implementation timeline of replacement National System (Tendered OJEU 2020/S 244-552016)

### Procurement Information

iLab TP (Telepath) is a Laboratory Information Management System used extensively throughout NHS GG&C Laboratory Medicine to control workflow, process results and perform clinical analysis. The iLab LIMS manages the whole laboratory workflow from the electronic order being placed, to broadcast of results/reports. This system has been extensively customised for use within GG&C and we

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/001968-2025 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 21 Jan 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 17 Dec 2024 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £1,566,670 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS GREATER GLASGOW AND CLYDE |
| Locality | PAISLEY |
| Post town | Paisley |
| Postcode | PA3 2HJ |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM3 West Central Scotland |
| ITL 3 | TLM33 Inverclyde, East Renfrewshire, and Renfrewshire |
| Local authority | Renfrewshire |
| Electoral ward | Paisley Northwest |
| Westminster constituency | Paisley and Renfrewshire North |
| Delivery location | TLM82 Glasgow City |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | DH OPCO UK LTD (DEDALUS |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 21 Jan 2025 at 09:27 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/001968-2025
- 18 Dec 2024 at 12:49 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/040760-2024

## Notice URLs

- http://www.nhsggc.scot/about-us/procurement/
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000786232
- https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA10722

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04c918. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04c918.json.