---
title: "Provision of an Independent Freedom to Speak Up Guardian Service"
ocid: "ocds-h6vhtk-04c96b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04c96b"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04c96b.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04c96b.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "EAST KENT HOSPITALS UNIVERSITY NHS FOUNDATION TRUST"
published: "2024-12-19"
---

# Provision of an Independent Freedom to Speak Up Guardian Service

Buyer: EAST KENT HOSPITALS UNIVERSITY NHS FOUNDATION TRUST  
Current stage: Award  
OCID: ocds-h6vhtk-04c96b

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## Summary

The East Kent Hospitals University NHS Foundation Trust has awarded a contract to The Guardian Service Ltd. for the provision of an Independent Freedom to Speak Up Guardian Service. This service falls under the human resources management consultancy services category and is valued at £617,000. The contract will run for three years and will cover various hospital sites across East Kent (region UKJ44). The procurement stage is complete, and the award was made without prior publication of a call for competition, on the grounds that The Guardian Service Ltd. is deemed the sole suitable provider for these services in the UK. The contract was signed on 18th December 2024. 

This tender offers a significant growth opportunity for businesses within the human resources and consultancy sectors, particularly those specialising in confidential and independent employee support services. Companies with competence and experience in providing one-on-one, confidential support that helps employees articulate their concerns and understand their options could find this contract advantageous. Suitable businesses would ideally be capable of personal interaction rather than purely digital communication and would be able to fulfil the Trust's stringent confidentiality and support requirements, potentially leading to future opportunities in similar domains within the healthcare sector. Businesses interested in such opportunities should ensure they are registered on the Health Family Single eCommercial System e-tendering portal to stay informed about future tenders.

## Notice

2gether Support Solutions is looking to award a three year contract on behalf of the Contracting Authority for the provision of a tailored, including direct contact with staff, Independent and Confidential Freedom to Speak Up Guardian Service.

It is 2gether Support Solutions consideration that The Guardian Service Ltd. is the most suitable, and sole, provider of these services within the United Kingdom.

### Lot Information

Lot 1

2gether Support Solutions is looking to award a three year contract on behalf of the Contracting Authority for the provision of a tailored, including direct contact with staff, Independent and Confidential Freedom to Speak Up Guardian Service.

It is 2gether Support Solutions consideration that The Guardian Service Ltd. is the most suitable, and sole, provider of these services within the United Kingdom. 

The service is to provide information and emotional support in a strictly confidential and non-judgemental manner. The one-to-one nature of the service is a fundamental foundation of the service, providing personal contact in contrast to an online, email or drop box approach. The service is focused on the individual, helping them to articulate their concern and decide what action they wish to take. The service does not offer advice, legal or otherwise. The purpose is to help the individual articulate their concerns, understand what options exist in resolving their concern and helping them reach their own decision as what to do. The service does not make recommendations but offers support as an independent facilitator principle where two parties to a concern wish to meet and where the reporting staff member seeks this support. This is not a mediation service, but an independent facilitation of the meeting. With the agreement of the staff member, the service provider should escalate the issue in line with agreed parameters, bringing the issue to the attention of the appropriate Executive or management team member.

If you think that your organisation is competent, suitably experienced and appropriately qualified to deliver such a service, then you may approach 2gether Support Solutions and express your interest in being considered. Your must submit information against a questionnaire (containing both basic selection and key criteria) against project reference C326841_Provision of an Independent Freedom to Speak Up Guardian Service within the e-Tendering portal.

### Procurement Information

It is 2gether Support Solutions consideration that The Guardian Service Ltd. is the most suitable, and sole, provider of these services within the United Kingdom.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/040902-2024 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 19 Dec 2024 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 18 Dec 2024 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £617,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | EAST KENT HOSPITALS UNIVERSITY NHS FOUNDATION TRUST |
| Locality | CANTERBURY |
| Post town | Canterbury |
| Postcode | CT1 3NG |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ4 Kent |
| ITL 3 | TLJ44 East Kent |
| Local authority | Canterbury |
| Electoral ward | Barton |
| Westminster constituency | Canterbury |
| Delivery location | TLJ44 East Kent |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | THE GUARDIAN SERVICE |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79414000 - Human resources management consultancy services
- 79633000 - Staff development services

## Release History

- 19 Dec 2024 at 09:54 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/040902-2024

## Notice URLs

- https://health-family.force.com/s/Welcome
- https://www.2gethersupportsolutions.org/
- https://www.ekhuft.nhs.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04c96b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04c96b.json.
