---
title: "Continuing Healthcare (CHC) Services - Hertfordshire"
ocid: "ocds-h6vhtk-04c98c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04c98c"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04c98c.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04c98c.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NHS HERTFORDSHIRE AND WEST ESSEX INTEGRATED CARE BOARD"
published: "2025-01-06"
---

# Continuing Healthcare (CHC) Services - Hertfordshire

Buyer: NHS HERTFORDSHIRE AND WEST ESSEX INTEGRATED CARE BOARD  
Current stage: Award  
OCID: ocds-h6vhtk-04c98c

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04c98c)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-04c98c.json)

## Summary

NHS Hertfordshire and West Essex Integrated Care Board has announced its intention to award a contract for Continuing Healthcare (CHC) Services in Hertfordshire to Bupa Care Homes. This procurement falls under the health services category and has been conducted using Direct Award Process C under the Health Care Services (Provider Selection Regime) Regulations 2023. The contract, which is valued at a maximum of £1,530,997 per annum and may extend by an additional year, is planned to run from 1st April 2025 to 31st March 2026, potentially extending to 31st March 2027. The award date was 6th January 2025, following the standstill period between 19th December 2024 and 3rd January 2025.

This tender presents significant opportunities for businesses involved in healthcare services. Bupa Care Homes were selected due to their proven track record in delivering safe, effective, and valued care in the Hertfordshire region. Businesses that specialise in comprehensive healthcare provisions, including case management, multidisciplinary teamwork, and end-of-life care, will find this contract an excellent fit. Companies that can demonstrate expertise in healthcare innovation, value delivery, and enhancing service integration are well-suited to compete in future opportunities within this marketplace.

## Notice

This notice is to inform the market of NHS Hertfordshire and West Essex Integrated Care Board's intention to award this contract following a direct award process C to its incumbent supplier, Bupa Care Homes, to continue to deliver Continuing Healthcare (CHC) Services within Hertfordshire.

### Lot Information

Lot 1

This notice is to inform the market of NHS Hertfordshire and West Essex Integrated Care Board's intention to award this contract following a direct award process C to its incumbent supplier, Bupa Care Homes, to continue to deliver Continuing Healthcare (CHC) Services within Hertfordshire.
The contract which will commence on 1st April 2025 and will end on 31st March 2026 with the option to extend for a further year to 31st March 2027.
The continuing care in-patient care home service is available for adults aged 18 and over who are registered with a Hertfordshire GP and have been determined as eligible for NHS Continuing Healthcare and who have expressed a care home placement and whose needs can be best met within that environment. The service is accessible to anyone with a medical condition that can be safely and appropriately managed in a care home environment.
Elements to be provided by the service are likely to include:
a) Case management approach.
b) The nursing process: formal review by named nurse and senior support staff.
c) Promoting Health and wellbeing.
d) Multidisciplinary working.
e) Inter-agency working.
f) Advocacy.
g) Process of dealing with referrals and pre-admission arrangements.
h) Admission arrangements.
i) Physical environment (security and maintenance).
j) Risk assessment and management.
k) Safeguarding vulnerable adults procedure.
l) Mental Capacity and Deprivation of Liberty Safeguards.
m) Relatives' support.
n) Infection control procedures.
o) Acute Care Management.
p) End of life care.
q) Step up or step down arrangements.
r) Discharge arrangements.
s) Aftercare - bereavement/follow ups.
Bupa Care Homes operate a number of homes throughout the Hertfordshire area from which these services will be provided. The contract has been in place with Bupa Care Homes since April 2013 with a cumulative contract value to 31st March 2024 of PS44,915,215.
The maximum value of the new contract is PS1,530,997 per annum. Should the optional extension be used, the maximum contract value for the 2-year period is PS3,061,994.

Options: Option to extend for a further year from 1st April 2026 to 31st March 2027.

### Procurement Information

This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to the relevant authority by 3rd January 2025. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/000189-2025 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 6 Jan 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 19 Dec 2024 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £3,061,994 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS HERTFORDSHIRE AND WEST ESSEX INTEGRATED CARE BOARD |
| Locality | WELWYN GARDEN CITY |
| Post town | St Albans |
| Postcode | AL8 6JL |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH2 Bedfordshire and Hertfordshire |
| ITL 3 | TLH26 North and East Hertfordshire |
| Local authority | Welwyn Hatfield |
| Electoral ward | Handside |
| Westminster constituency | Welwyn Hatfield |
| Delivery location | TLH23 Hertfordshire CC |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | BUPA CARE HOMES (ANS |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85100000 - Health services

## Release History

- 6 Jan 2025 at 13:17 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/000189-2025
- 19 Dec 2024 at 12:34 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/040962-2024

## Notice URLs

- http://www.bupa.com
- https://www.hertsandwestessex.icb.nhs.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04c98c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04c98c.json.