---
title: "General Practice Resilience Support Service Framework"
ocid: "ocds-h6vhtk-04ca31"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04ca31"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04ca31.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04ca31.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "NHS ENGLAND"
published: "2024-12-20"
---

# General Practice Resilience Support Service Framework

Buyer: NHS ENGLAND  
Current stage: Planning  
OCID: ocds-h6vhtk-04ca31

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-04ca31.json)

## Summary

NHS England is in the planning stage for the General Practice Resilience Support Service Framework, which aims to provide essential support services to general practice organisations across the UK. This procurement falls under the category of business and management consultancy services and has an expected value of £5,000,000. The framework will deliver strategic, financial, and operational support through a multi-supplier agreement. Key services include diagnostic assessments, specialist advice, and intervention support for practices at risk of closure, among others. The procurement process is in the planning phase, with a PIN (Prior Information Notice) under the PCR 2015. Engagement with potential suppliers is ongoing, with responses to market engagement questions due by January 17th, 2024, and the future notice date for the tender expected on February 10th, 2025.

This tender presents significant opportunities for businesses specializing in consultancy services, particularly those with expertise in supporting healthcare practices. It is well-suited for organisations capable of offering comprehensive and multi-faceted support services, including operational, HR, IT, management, and financial advisory. Businesses that can address the diverse and urgent needs of general practices, from capacity building to rapid intervention, will find ample opportunities for growth. By participating in this framework agreement, businesses can secure long-term engagements with NHS England and contribute to the resilience and sustainability of the healthcare sector.

## Notice

Following a feasibility phase, NHS England may wish to undertake a procurement exercise. Subject to change, the current intention is that a future procurement will deliver a framework agreement with multiple suppliers for the provision of strategic, financial and operational support to general practice organisations requiring immediate help to move towards more resilient and sustainable care and/or new organisational models.
The expected menu of support will cover:
1. Diagnostic services to identify areas for improvement support
2. Specialist advice and guidance (e.g. operational, HR, IT, management, finance)
3. Coaching, supervision, mentorship and organisational development support as appropriate to meet needs
4. Practice management capacity support
5. Rapid intervention and management support for practices at risk of closure
6. Coordinated support to help practices struggling with recruitment and/or retention
7. Change management and improvement support to individual practices or group of practices

### Lot Information

Lot 1

Please refer to the RFI questions listed below, which we have prepared as part of the market engagement. Would you kindly respond by Friday, January 17th?
Questions:
1. Would you be interested in bidding for a contract to deliver these services?
2. Do you currently deliver a service that meets some/all of the needs outlined in this document (menu of support)?
3. Could you meet the potential breadth of support required by General Practice (see seven areas in the expected menu shared in description of procurement)? Do you think it's reasonable to expect delivery across all seven areas under one specification (see expected menu shared in description of procurement)?
4. How would you design a support offer based on an assessment of needs?
5. In your view what would be the best way to bring patient and staff involvement into the design of both the assessment and support offer(s)?
6. What would be the best way to ensure local information and knowledge supports the design and delivery of support?
7. Do you think the contract can be delivered in a way that delivers social value benefits (e.g. to staff, patients, communities) ? please explain. How could the development of team culture form part of the delivery approach?
8. How would you evidence impact from delivery of this service and futureproof the service that has been provided? Additional information: Further to this PIN notice NHSE wishes undertake a tender process to initiate a multisupplier
framework agreement, so that potential authorities can undertake call-offs as and
when required in line with framework Terms and conditions.
To access the tender management portal, please see the tender portal link and the helpdesk
details:
https://health-family.force.com/s/Welcome
Helpdesk:
Phone: 0800 9956035
E-mail: support-health@atamis.co.uk

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/041213-2024 |
| Notice type | Planning Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Dec 2024 |
| Submission deadline | Not specified |
| Future notice date | 10 Feb 2025 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £5,000,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planned |
| Lots status | Planned |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS ENGLAND |
| Locality | LONDON |
| Post town | South East London |
| Postcode | SE1 8UG |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI45 Lambeth |
| Local authority | Lambeth |
| Electoral ward | Waterloo & South Bank |
| Westminster constituency | Vauxhall and Camberwell Green |
| Delivery location | TLJ1 Berkshire, Buckinghamshire and Oxfordshire |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79400000 - Business and management consultancy and related services
- 79410000 - Business and management consultancy services

## Release History

- 20 Dec 2024 at 13:48 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/041213-2024

## Notice URLs

- https://health-family.force.com/s/Welcome
- https://www.england.nhs.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04ca31. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04ca31.json.