---
title: "Non-emergency Patient Transport Service for Kent & Medway"
ocid: "ocds-h6vhtk-04ca35"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04ca35"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04ca35.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04ca35.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NHS KENT AND MEDWAY INTEGRATED CARE BOARD"
published: "2026-04-01"
---

# Non-emergency Patient Transport Service for Kent & Medway

Buyer: NHS KENT AND MEDWAY INTEGRATED CARE BOARD  
Current stage: Award  
OCID: ocds-h6vhtk-04ca35

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## Summary

The NHS Kent & Medway Integrated Care Board, in collaboration with the NHS South East London Integrated Care Board, has successfully awarded a contract for the provision of Non-Emergency Patient Transport Services. The procurement process culminated in a formal award dated 31st March 2026, under the Health Care Services Provider Selection Regime Regulations 2023, with a contract beginning on 1st April 2026 and concluding on 31st March 2031, with the possibility of a three-year extension. The contract goes beyond individual care needs by facilitating transport to NHS healthcare sites within Kent, Medway, Bromley, Bexley, and key London hospitals, including King's College Hospital and Guy's and St Thomas' hospital sites. The winning bidder, G4S Care and Justice Services (UK) Limited, will oversee the service valued at approximately £210,674,927, focusing on health services within the procurement category of services.

This contract represents a significant opportunity for businesses working within the healthcare logistics sector, as it encompasses diverse vehicle types and levels of care required for effective patient transport. Companies with expertise in logistics, healthcare support services, and operational efficiency will find considerable business growth potential, particularly if they can offer innovative solutions and integrate seamlessly with the healthcare ecosystem. The contract prioritises quality, innovation, value, and social impact, creating a competitive edge for service providers who focus on reducing health inequalities and enhancing patient experience. SMEs have shown substantial interest, evidenced by two submissions within the seven bids received, indicating an encouraging environment for smaller enterprises wishing to participate in public procurement.

## Notice

NHS Kent & Medway Integrated Care Board (acting as the Co-ordinating Commissioner) and
NHS South East London Integrated Care Board (acting as the Associate Commissioner) have undertaken a procurement process for a Non-Emergency Patient Transport Service. The
contract duration will be for an initial period of 5 years with an option to extend for up to a
further 3 years as required.

### Lot Information

Lot 1

NHS Kent & Medway Integrated Care Board (acting as the Co-ordinating Commissioner) and
NHS South East London Integrated Care Board (acting as the Associate Commissioner) have
undertaken a procurement process for a Non-Emergency Patient Transport Service. The aim
of the Kent and Medway Non-Emergency Patient Transport Service is to provide non-urgent,
planned transportation of eligible Kent and Medway patients with a medical need for transport to and from premises providing NHS healthcare, and/or between providers of NHS funded
healthcare. This encompasses a wide range of vehicle types and levels of care
consistent with the patients' medical needs. The service consists of journeys for patients requiring renal dialysis, outpatient appointments, transfers and discharges. The service is
critical to support patients and to ensure that health services can work effectively and on time by transporting patients to healthcare appointments and supporting hospital discharges. The model is based on a single point of access where journey requests are made
directly by patients/carers and or appropriate healthcare professionals.
The geographical scope of this contract includes the transport of all Kent and Medway patients to points of care within Kent, Medway, Bromley, Bexley and also King's College Hospital and Guy's and St Thomas' (GSTT) hospital sites.
The Transport Provider will ensure that patients access their hospital treatment on time and that the wider system has timely access to patient transport that supports patient care and
flow.
This contract relates to an existing service with the intention to award being made to an existing provider.
The Contract will commence April 2026 for 5 years with the Commissioner having the option
to extend the Contract for a further 3 years.

Options: Contract may be extended by up to 3 years

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/030268-2026 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 1 Apr 2026 |
| Submission deadline | 31 Jan 2025 |
| Future notice date | Not specified |
| Award date | 3 Jun 2025 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £213,448,424 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £344,080,192 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS KENT AND MEDWAY INTEGRATED CARE BOARD |
| Additional buyers | NHS SOUTH EAST LONDON INTEGRATED CARE BOARD |
| Locality | MAIDSTONE |
| Post town | Rochester |
| Postcode | ME15 6NB |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI44 Lewisham and Southwark |
| Local authority | Southwark |
| Electoral ward | London Bridge & West Bermondsey |
| Westminster constituency | Bermondsey and Old Southwark |
| Delivery location | TLJ4 Kent |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | G4S CARE AND JUSTICE SERVICES (UK |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85100000 - Health services

## Release History

- 1 Apr 2026 at 10:43 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/030268-2026
- 29 Sep 2025 at 15:08 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/060634-2025
- 29 Sep 2025 at 14:50 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/060612-2025
- 4 Jun 2025 at 14:38 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/029975-2025
- 20 Dec 2024 at 14:00 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/041217-2024

## Notice URLs

- https://health-family.force.com/s/Welcome
- https://www.england.nhs.uk//
- https://www.kentandmedway.icb.nhs.uk/
- https://www.selondonics.org/icb

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04ca35. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04ca35.json.