---
title: "Adult Community Specialist Palliative Care Services"
ocid: "ocds-h6vhtk-04ca44"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04ca44"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04ca44.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04ca44.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "NHS NORTH WEST LONDON INTEGRATED CARE BOARD"
published: "2024-12-20"
---

# Adult Community Specialist Palliative Care Services

Buyer: NHS NORTH WEST LONDON INTEGRATED CARE BOARD  
Current stage: Planning  
OCID: ocds-h6vhtk-04ca44

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## Summary

NHS North West London Integrated Care Board (ICB) is planning a procurement process for Adult Community Specialist Palliative Care Services, falling under the Health services industry category. This process is in the planning stage with key deadlines including a market engagement closure at 12:00hrs on 10 January 2025 and an expected future notice date on 1 April 2025. The contract will cover services across the ICB's North West London 8 Boroughs, including Brent, Harrow, Ealing, Hounslow, Hillingdon, Westminster, Kensington & Chelsea, and Hammersmith & Fulham. The proposed contract term is between 12 to 36 months, with a total value of £18.7 million.

This tender offers substantial opportunities for businesses in the specialist palliative care sector. Suitable businesses will have the necessary hospice facilities, a specialist workforce, and the capability to deliver integrated care services including home care, community inpatient care, and outpatient wellbeing services. Businesses that can demonstrate robust capabilities in managing complex palliative care needs, providing specialist counselling, and supporting end-of-life care will find this tender particularly lucrative. The competitive assessment process aims to ensure that the most suitable providers are selected, offering a fair opportunity for organisations that meet the essential criteria.

## Notice

NHS North West London Integrated Care Board (the "ICB) is intending to commission Adult Community Specialist Palliative Care Services (CSPC), for the provision of Community Specialist Palliative and End Life Care Services for adults (18+) living with progressive life limiting/ terminal conditions with or without co-morbidities for a proposed contract term of between 12 to 36 months (the "Proposed Contract"). 

Adult CSPC services are part of a larger group of services that support people at the end-of-life. They operate to support people away from hospital and are geared toward people who have complex and specialist needs that cannot be met by general services alone, such as general practice and community nursing. Instead, people with complex needs are cared for by a network of services which are staffed by clinician's and teams who have specialist skills and training in palliative care.

These services are currently being delivered by Harlington Hospice, St John's Hospice, St Luke's Hospice, Royal Trinity Hospice, Marie Curie London Nursing Services, Meadow House Hospice (provided by London North West University Healthcare NHS Trust ), Central and North West London NHS Foundation Trust and Central London Community Healthcare NHS Trust. 

The ICB is of the view that the services described are capable of being provided only by the providers mentioned in this notice, and are not aware of other providers who can deliver the required level or care and services at the current tariffs and who have estates in the areas where services need to be delivered. 

The described charitable hospice services are partially funded by the service providers including charitable contributions. The funding envelope available is based on continuation of charitable funding to support delivery of specialist palliative care services, in line with the stated aims of the charitable hospice sector. 

For a provider to be able to apply, they need to be able to demonstrate that they have the appropriate estates (i.e. hospice inpatient unit facilities), are specialist palliative care providers with the necessary specialist workforce in line with the description of the procurement. The model of care outlines the common provision of CPSC service in all eight boroughs in North West London: 

1. Care at home (adult community specialist palliative care nursing teams, hospice at home and 24/7 specialist telephone advice)
2. Community specialist inpatient beds (hospice inpatient beds, enhanced end-of-life care (EoLC) beds)
3. Hospice outpatients (including lymphoedema, psychological and bereavement services), hospice day care and wellbeing services.

### Lot Information

Lot 1

This is a Provider Selection Regime (PSR) intended approach notice. 

This market engagement assessment will allow the Contracting Authority to make a fair and transparent informed decision on what appropriate next procurement steps to undertake. These are likely to come under two categories:

- Where there is no competition - Contracts may be awarded under the Direct Award Process A in compliance with the Procurement Selection Regime Regulations (PSR)

- Where there is competition - A Most Suitable Provider or Competitive Process may be necessary to procure the services in compliance with PSR.

Participation for this market engagement closes at 12:00hrs 10 January 2025

The model of care for Adult Community Specialist Palliative Care Services will be an integrated service, and therefore will require providers to deliver the full package of services, which includes the following: 

Care in your own home
* Adult community specialist palliative care team (7 days a week, 12 hours a day)
* Hospice at home (7-day service, available up to 24hrs)
* 24/7 specialist phone advice (Consultant-led advice)

Care in a community inpatient setting
* Enhanced end-of-life care beds
* Specialist hospice inpatient unit beds

Outpatient and wellbeing care
* Hospice MDT outpatient clinics
* Dedicated bereavement & psychological support (including offering one-one counselling and group sessions)
* Lymphoedema (for both cancer and non-cancer patients)

Main components of the Adult Community Specialist Palliative Care services:
* Delivered by a Specialist Level Palliative Care Multidisciplinary Team with the requisite qualifications, expertise and experience in offering care. 
* Specialist knowledge (specialist consultant and specialist nursing services as a minimum) to assess and manage physical, psychological, social, religious and spiritual needs to reduce symptoms, suffering and distress.
* Providing 24/7 specialist telephone advice 
* Community Specialist Palliative Care nursing 
* Providing education and training to the wider care team who are providing direct core level palliative care to the person.
* Supporting complex assessment and symptom management 
* Coordinated home support with general providers to enable patients to stay at home day care services
* Hospice inpatient beds, Enhanced End of Life Care beds, Hospice At Home, Hospice outpatient, day and other wellbeing services 
* Family & Carer support
* Psychological and Bereavement support. 

The proposed new model of care can be accessed via the following link:

https://www.nwlondonicb.nhs.uk/get-involved/cspc/proposed-new-model-care-community-based-specialist-palliative-care-adults-nw-london

There will be a need for a physical base that is linked to a hospice within or close to NW London. The Contracting Authority believes there are currently no hospices set up in the region other than those of existing providers. However, the Contracting Authority invites any providers who consider they can realistically deliver the full package of services under the Proposed Contract to express their interest and complete the market engagement questionnaire. The responses will then be assessed in order to establish whether there is genuine competition and decide the procurement next steps.

To register your interest, please follow the link below, and search for the project reference/name as detailed:

https://health-family.force.com/s/Welcome
Project reference: C326763
Project Name: Adult Community Specialist Palliative Care Services
You must then complete the market engagement questionnaire within the Requirements section, only completed questionnaires will be considered.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/041244-2024 |
| Notice type | Planning Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Dec 2024 |
| Submission deadline | Not specified |
| Future notice date | 31 Mar 2025 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £18,700,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planned |
| Lots status | Planned |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS NORTH WEST LONDON INTEGRATED CARE BOARD |
| Locality | LONDON |
| Post town | North West London |
| Postcode | NW1 5JD |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | Marylebone |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | TLI London |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85100000 - Health services

## Release History

- 20 Dec 2024 at 15:09 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/041244-2024

## Notice URLs

- https://health-family.force.com/s/Welcome
- https://www.nwlondonicb.nhs.uk/get-involved/cspc/proposed-new-model-care-community-based-specialist-palliative-care-adults-nw-london
- https://www.nwlondonics.nhs.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04ca44. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04ca44.json.