---
title: "Housing Management System"
ocid: "ocds-h6vhtk-04cc9d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04cc9d"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04cc9d.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04cc9d.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "EAST LOTHIAN HOUSING ASSOCIATION LTD"
published: "2025-01-08"
---

# Housing Management System

Buyer: EAST LOTHIAN HOUSING ASSOCIATION LTD  
Current stage: Award  
OCID: ocds-h6vhtk-04cc9d

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## Summary

The East Lothian Housing Association Ltd has awarded a contract for a Housing Management System that integrates with its existing MyHome portal to Designer Software Ltd. This procurement falls under the category of IT services, specifically consulting, software development, Internet, and support (CPV code 72000000). The contract ensures continuous development and technical support for the MyHome system. The procurement method used was a limited or negotiated procedure without prior publication of a call for competition, which is permitted under specific regulatory provisions. The contract, valued at £280,000, was signed on 8 January 2025, and the services will be delivered at the East Lothian Housing Association's office in Haddington, EH41 3JL, UK.

This tender presents a unique opportunity for businesses with capabilities in software development and IT support, particularly those experienced with bespoke API integrations and housing management systems. The exclusive arrangement between Designer Software Ltd and Housing Online underscores the importance of holding exclusive technical capabilities and intellectual property rights. Companies specialising in IT services that can deliver customised solutions for complex integrations would find such contracts valuable for expanding their market presence and showcasing their technical prowess in maintaining and enhancing critical service delivery platforms like the MyHome portal.

## Notice

East Lothian Housing Association is looking for software that can integrate with its MyHome portal, that can allow this integration to be continually developed to ensure it continues on the latest version of this system and has technical support should it have any issues.

### Lot Information

Lot 1

East Lothian has bespoke API integrations with its other key IT systems as part of the MyHome offering to deliver key repairs and maintenance services to its tenants. The current MyHome customer portal has been assessed to meet the needs of the business and the organisation does not wish to seek to procure an alternative solution. We are seeking to procure a supplier than can maintain and develop the integration with the MyHome from our Housing Management, Asset and Finance databases.

### Procurement Information

Competition is absent for technical reasons; and the protection of exclusive rights. ELHA use and rely upon a customer portal called the "MyHome customer portal" which is provided by a supplier called Housing Online. ELHA is procuring a contract for the provision of an HMS software system that must be interoperable, interactive and continue to be developed alongside the MyHome customer portal. ELHA's external IT consultants have advised that Designer Software has an exclusivity arrangement with Housing Online that includes a clause that allows Designer Software to veto any work that Housing Online might want to do that supports or develops its interactivity with a competitor's solution. Designer Software also has a significant shareholding in Housing Online and is capable of exercising considerable influence over its management decisions. As a consequence of this, only Designer Software's HMS solution will continue to be developed to ensure it is interoperable and interactive with the MyHome customer portal, which ELHA must use and is reliant upon. ELHA's IT external consultants have advised that that there is no reasonable alternative or substitute to contracting with Designer Software due to the exclusivity arrangements and, as there is no reasonable workaround, the absence of competition is not the result of an artificial narrowing down of the parameters of the procurement.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/000460-2025 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 8 Jan 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 23 Dec 2024 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £280,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | EAST LOTHIAN HOUSING ASSOCIATION LTD |
| Locality | HADDINGTON |
| Post town | Edinburgh |
| Postcode | EH41 3JL |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM1 East Central Scotland |
| ITL 3 | TLM11 East Lothian and Midlothian |
| Local authority | East Lothian |
| Electoral ward | Haddington and Lammermuir |
| Westminster constituency | Lothian East |
| Delivery location | TLM73 East Lothian and Midlothian |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | DESIGNER SOFTWARE |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 8 Jan 2025 at 11:20 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/000460-2025
- 23 Dec 2024 at 12:24 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/041397-2024

## Notice URLs

- http://www.elha.com
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000786488
- https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA15603

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04cc9d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04cc9d.json.