---
title: "Support and Maintenance of Central Booking Engine"
ocid: "ocds-h6vhtk-04ccb4"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04ccb4"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04ccb4.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04ccb4.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "LONDON NORTH EASTERN RAILWAY LIMITED"
published: "2025-07-01"
---

# Support and Maintenance of Central Booking Engine

Buyer: LONDON NORTH EASTERN RAILWAY LIMITED  
Current stage: Award  
OCID: ocds-h6vhtk-04ccb4

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-04ccb4.json)

## Summary

The procurement process was initiated by the London North Eastern Railway Limited (LNER) for the "Support and Maintenance of Central Booking Engine". This contracting process, categorised under software maintenance and repair services, is now at the award stage. The procurement is set within the services industry category, with operations based in the UK. The initial notification regarding the contract was published on 23rd December 2024, with the contract being signed on 20th December 2024. The tender utilised a limited procurement method without prior publication of a call for competition, owing to the intellectual property rights held by the supplier, Vix Technology UK Limited.

This tender provides significant opportunities for businesses within the IT services sector, specifically those specialising in software development and support. While this particular procurement was directed towards a specific supplier due to existing intellectual property rights, such contracts offer a clear demonstration of the need for specialised knowledge and proprietary technology capabilities within the public transport sector. Businesses that can develop unique and essential software solutions may find similar opportunities to secure long-term contracts by providing innovative and irreplaceable services within the procurement market.

## Notice

No award has been made in respect of the previously published voluntary ex ante transparency notice.

### Lot Information

Lot 1

No award has been made. Additional information: No award has been made

Options: Option to extend the initial term by a further 5 years in increments of 12 months

### Procurement Information

No award has been made

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/036576-2025 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 1 Jul 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 20 Dec 2024 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £32,000,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Cancelled |
| Lots status | Cancelled |
| Awards status | Active, Unsuccessful |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LONDON NORTH EASTERN RAILWAY LIMITED |
| Locality | YORK |
| Post town | York |
| Postcode | YO1 6GA |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE2 North Yorkshire |
| ITL 3 | TLE21 York |
| Local authority | York |
| Electoral ward | Micklegate |
| Westminster constituency | York Central |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | VIX |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support
- 72267000 - Software maintenance and repair services

## Release History

- 1 Jul 2025 at 17:17 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/036576-2025
- 23 Dec 2024 at 15:30 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/041439-2024

## Notice URLs

- http://www.lner.co.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04ccb4. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04ccb4.json.