---
title: "Crisis House"
ocid: "ocds-h6vhtk-04cd6c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04cd6c"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04cd6c.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04cd6c.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NHS KENT & MEDWAY INTEGRATED CARE BOARD"
published: "2025-01-03"
---

# Crisis House

Buyer: NHS KENT & MEDWAY INTEGRATED CARE BOARD  
Current stage: Award  
OCID: ocds-h6vhtk-04cd6c

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04cd6c)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-04cd6c.json)

## Summary

NHS Kent & Medway Integrated Care Board has issued an intention to award notice under the Provider Selection Regime for the "Crisis House" contract. This contract involves providing short-term residential mental health crisis interventions and support over a period of up to 7 days, aimed at individuals experiencing mental health crises. The specific procurement falls within the health and social work services category and is situated in the UKJ4 region. The standstill period commenced following the publication of this notice on 2nd January 2025, with representations by providers due by 16th January 2025. The new contract, if awarded, is intended to run from 1st April 2025 to 31st March 2026, pending compliance with the Health Care Services (Provider Selection Regime) Regulations 2023. The procurement method used is a limited tender through a direct award procedure without prior publication of a call for competition.

This tender presents a significant opportunity for businesses in the health and social care sector, particularly those specialising in mental health crisis intervention services. Engaging in this contract can enhance business revenue while contributing to the improvement of mental health services within the region. Businesses that excel in quality, innovation, and social value, and can demonstrate the ability to integrate and collaborate with existing health services, are well-positioned to compete. The assessment criteria heavily consider factors like quality and innovation (40%), social value (10%), and other relevant criteria. Given the immediacy and nature of this service, experienced providers like Hestia, the current awardee, are potentially suitable candidates for similar future contracts.

## Notice

A Crisis House is a service that offers short-term residential mental health crisis interventions and support for a duration of up to 7 days, for individuals who are experiencing mental health crisis. Analysis of local NHS Mental Health inpatient admissions evidences a cohort of inpatients whose needs could be met in a Crisis House as an alternative to inpatient admission which will offer significant benefits to service users. Crisis Houses can prevent possible hospital admission and ensure only those who are acutely unwell or at very high risk of suicide are admitted to hospital. Crisis Houses are embedded within a number of ICSs, with a number of positive outcomes including high service user satisfaction and decreased reliance upon acute inpatient admission. Underpinning the philosophy of Crisis House provision is social inclusion and linking with the wider VCSE service provision.

### Lot Information

Lot 1

A Crisis House is a service that offers short-term residential mental health crisis interventions and support for a duration of up to 7 days, for individuals who are experiencing mental health crisis. Analysis of local NHS Mental Health inpatient admissions evidences a cohort of inpatients whose needs could be met in a Crisis House as an alternative to inpatient admission which will offer significant benefits to service users. Crisis Houses can prevent possible hospital admission and ensure only those who are acutely unwell or at very high risk of suicide are admitted to hospital. Crisis Houses are embedded within a number of ICSs, with a number of positive outcomes including high service user satisfaction and decreased reliance upon acute inpatient admission. Underpinning the philosophy of Crisis House provision is social inclusion and linking with the wider VCSE service provision. To mitigate for Winter Pressures and following a three-quote tender, Hestia were awarded a 1-year contract for delivery of a 5 bed Crisis House which opened in April 2024. NHS Kent & Medway intend to award a new 1 year contract to Hestia under Direct Award Process C. The new contract will commence 1st April 2025 and will terminate 31 March 2026..

### Procurement Information

This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The standstill period begins on the day after the publication of this notice. Representations by providers must be made to the relevant authority by 16th January 2025. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/000119-2025 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 3 Jan 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 2 Jan 2025 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £599,437 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS KENT & MEDWAY INTEGRATED CARE BOARD |
| Locality | MAIDSTONE |
| Post town | Rochester |
| Postcode | ME15 6NB |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ4 Kent |
| ITL 3 | TLJ45 Mid Kent |
| Local authority | Maidstone |
| Electoral ward | High Street |
| Westminster constituency | Maidstone and Malling |
| Delivery location | TLJ4 Kent |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | HESTIA |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services

## Release History

- 3 Jan 2025 at 16:51 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/000119-2025

## Notice URLs

- https://www.kentandmedway.icb.nhs.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04cd6c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04cd6c.json.
