--- title: "Services-Contract-Vyntelligence Software Capabilities" ocid: "ocds-h6vhtk-04cd7e" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04cd7e" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04cd7e.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04cd7e.json" source: "Find A Tender Service" current_stage: "Award" buyer: "UNITED UTILITIES WATER LIMITED" published: "2025-01-06" --- # Services-Contract-Vyntelligence Software Capabilities Buyer: UNITED UTILITIES WATER LIMITED Current stage: Award OCID: ocds-h6vhtk-04cd7e [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04cd7e) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-04cd7e.json) ## Summary United Utilities Water Limited, headquartered in Warrington (UKD), has completed a procurement process titled "Services-Contract-Vyntelligence Software Capabilities" under the industry category of Motion picture and video production services. This procurement, which seeks to support the United Utilities Wholesale business, focused on enhancing operational efficiency and compliance through an asynchronized video SaaS license agreement. The procurement stage has now reached the award phase, with the contract awarded on 6th January 2025. The contract value amounts to GBP 1,800,000, and the software will have extensive integration capabilities with third-party platforms such as Salesforce, IBM Maximo, and Oracle. Businesses specialising in AI-powered software, remote video analysis, and SaaS solutions stand to benefit significantly from this tender. Particularly, companies offering technical support, offline data capture solutions, and advanced AI scene recognition technology are well-suited to bid, considering United Utilities' rigorous operational requirements and high-security standards. The decision to use a negotiated procedure without prior call for competition was due to technical constraints, highlighting that the opportunities are best suited to incumbents or highly specialised providers capable of meeting stringent standards and integration needs. ## Notice The requirement is to supply an asynchronized video SaaS license agreement with specific water utility company technology to support the United Utilities Wholesale business and its need to provide remote assurance, operational efficiency and improve compliance across the business with use of artificial intelligence. ### Lot Information Lot 1 The contractual arrangement for the service will include: - Unlimited User access to the software - Asynchronous Multimedia Data Capture with AI powered intelligence & collaboration - Open API integrations with industry 3rd party platforms e.g. Salesforce, IBM Maximo, Oracle and websites - Complex AI Scene recognition - GenAI - Speech and visual summarization The contractual arrangement for services will include: - Pre and post sales application support - Technical support and training - Software licences - Highest levels of security and data privacy standards applicable to National Infrastructure safety requirements, ideally with multiple Utilities clients - App must support offline data capture and storage with automatic upload when signal restored with GPS tracking In delivering the service under this contractual agreement, it is a requirement that the Supplier shall comply with the relevant technical standards which will be detailed within the agreement. ### Procurement Information United Utilities conclusion is that the significant extra technical steps required to both transition to, and implement non-incumbent technology would present disproportionate technical difficulties when compared to continuing to procure additional supplies from the incumbent economic operator. It is therefore, necessary to conduct a negotiated procedure without prior call for competition, as highlighted above United Utilities have acted in good faith prior to coming to this decision based on the due diligence that has been conducted. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/000162-2025 | | Notice type | Award Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Limited | | Procurement method details | Negotiated without publication of a contract notice | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Award | ## Dates | Field | Value | | --- | --- | | Publication date | 6 Jan 2025 | | Submission deadline | Not specified | | Future notice date | Not specified | | Award date | 6 Jan 2025 | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | £1,800,000 | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Not specified | | Awards status | Active | | Contracts status | Active | ## Buyer | Field | Value | | --- | --- | | Main buyer | UNITED UTILITIES WATER LIMITED | | Locality | WARRINGTON | | Post town | Warrington | | Postcode | WA5 3LP | | Country | England | | ITL 1 | TLD North West (England) | | ITL 2 | TLD6 Cheshire | | ITL 3 | TLD61 Warrington | | Local authority | Warrington | | Electoral ward | Great Sankey North and Whittle Hall | | Westminster constituency | Warrington South | | Delivery location | TLD North West (England) | ## CPV Codes ### Divisions - 92 - Recreational, cultural and sporting services ### Codes - 92111000 - Motion picture and video production services ## Release History - 6 Jan 2025 at 11:01 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/000162-2025 ## Notice URLs - https://www.unitedutilities.com ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04cd7e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04cd7e.json.