---
title: "Loyalty Award Scheme"
ocid: "ocds-h6vhtk-04cdc5"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04cdc5"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04cdc5.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04cdc5.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NHS WALES SHARED SERVICES PARTNERSHIP"
published: "2025-01-07"
---

# Loyalty Award Scheme

Buyer: NHS WALES SHARED SERVICES PARTNERSHIP  
Current stage: Award  
OCID: ocds-h6vhtk-04cdc5

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-04cdc5.json)

## Summary

The NHS Wales Shared Services Partnership initiated a procurement process under the open procedure for a "Loyalty Award Scheme," targeting the industry category of customer-loyalty programmes (CPV code 79342321). The process, aimed at engaging a supplier for providing gift cards/vouchers to reward long-serving staff of the Cardiff and Vale University Health Board, unfortunately, concluded unsuccessfully. The primary location for this procurement was Cardiff and the Vale UHB, and the tender was tagged with key dates including the notice date of 7th January 2025. The procurement method followed the GPA guidelines and involved the submission of samples as a requirement, with a focus on non-negotiable terms and conditions. The project ID was CAV-ITT-PROJECT48729, highlighting a detailed scope for service vendors to participate.

This tender presented a valuable growth opportunity for businesses specialising in loyalty and reward schemes, particularly those capable of supplying versatile gift cards and vouchers usable both online and in stores. Suppliers with experience in managing large-scale reward programmes for regional or local authorities would have found this tender aligned with their service offerings. The engagement could have potentially opened doors for ongoing partnerships with the NHS Wales Shared Services Partnership and other public sector entities, thereby enhancing suppliers' portfolios and business reach within the healthcare and public service domains.

## Notice

The Cardiff and Vale University Health Board have a Loyalty Award Scheme whereby in seeking to maintain quality patient care, the UHB is committed to retaining its staff and the recognition of their long term work towards the Health Board. The Health Board acknowledges this commitment by rewarding staff for their contribution with vouchers. The Health Board wishes to engage with a supplier for the provision of gift cards/vouchers, which could be used both online and in store to purchase a wide selection of goods without restrictions.

### Lot Information

Lot 1

The Cardiff and Vale University Health Board have a Loyalty Award Scheme whereby in seeking to maintain quality patient care, the UHB is committed to retaining its staff and the recognition of their long term work towards the Health Board. The Health Board acknowledges this commitment by rewarding staff for their contribution with vouchers. A member of staff is required to have been employed for a 20 year or 30 year period in the Cardiff and Vale University Health Board and its predecessors. Staff will be entitled to receive vouchers to a specific value depending on their length of service to the Health Board. For a period of 20 years, staff will be eligible to receive 100.00 GBP worth of vouchers and for a period of 30 years, staff will be eligible to receive 150.00 GBP worth of vouchers. The Health Board wishes to engage with a supplier for the provision of gift cards/vouchers, which could be used both online and in store to purchase a wide selection of goods without restrictions. Samples are required for this tender.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/000296-2025 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 7 Jan 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 7 Jan 2025 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Unsuccessful |
| Lots status | Cancelled |
| Awards status | Unsuccessful |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS WALES SHARED SERVICES PARTNERSHIP |
| Locality | CARDIFF |
| Post town | Cardiff |
| Postcode | CF14 4XW |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL52 Cardiff and Vale of Glamorgan |
| Local authority | Cardiff |
| Electoral ward | Heath |
| Westminster constituency | Cardiff North |
| Delivery location | TLL22 Cardiff and Vale of Glamorgan |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79342321 - Customer-loyalty programme

## Release History

- 7 Jan 2025 at 10:50 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/000296-2025

## Notice URLs

- http://www.procurement.wales.nhs.uk
- http://www.sell2wales.gov.wales/Search/Search_Switch.aspx?ID=65818
- http://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0221
- http://www.sell2wales.gov.wales/search/search_switch.aspx?ID=68368
- https://ted.europa.eu/udl?uri=TED:NOTICE:120785-2022:TEXT:EN:HTML

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04cdc5. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04cdc5.json.