---
title: "NHS Bristol North Somerset South Gloucestershire _594_SS_2024-26_Audiology"
ocid: "ocds-h6vhtk-04ce80"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04ce80"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04ce80.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04ce80.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NHS BRISTOL, NORTH SOMERSET AND SOUTH GLOUCESTERSHIRE INTEGRATED CARE BOARD"
published: "2025-01-09"
---

# NHS Bristol North Somerset South Gloucestershire _594_SS_2024-26_Audiology

Buyer: NHS BRISTOL, NORTH SOMERSET AND SOUTH GLOUCESTERSHIRE INTEGRATED CARE BOARD  
Current stage: Award  
OCID: ocds-h6vhtk-04ce80

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## Summary

NHS Bristol, North Somerset and South Gloucestershire Integrated Care Board has completed the procurement process for the contract titled "BNSSG_594_SS_2024-26_Audiology" under the Health Care Services (Provider Selection Regime) Regulations 2023. This contract was awarded to Specsavers Hearcare Group Limited to provide ENT or audiologist services, specifically routine elective secondary care services including community hearing tests and provision of hearing aids. The contract is set to run from 1st April 2024 to 31st March 2026, covering services in Bristol, North Somerset, and South Gloucestershire (UKK1 region). The procurement method was limited, bypassing the need for a prior call for competition due to specific regulatory provisions.

This tender opens significant opportunities for businesses involved in audiology and hearing care services. Companies specializing in the provision of hearing aids, hearing assessments, and related aftercare services stand to benefit. With the focus on flexibility in service hours and comprehensive patient care plans, businesses equipped to deliver quality hearing care services through extended hours (including evenings and weekends) would be well-positioned. Additionally, the contract outlines a robust need for follow-up and rehabilitative support, making it ideal for businesses that can offer a holistic approach to audiology care.

## Notice

The service will provide routine elective secondary care services for patients in the following specialities * Community Hearing test services including provision of hearing aids

### Lot Information

Lot 1

The service required for the registered population of the NHS commissioning organisation is for a hearing assessment service, including hearing aid fitting (where required), rehabilitative support, follow-up and aftercare services for adults with no contraindications who have suspected or diagnosed hearing loss. The service should include some flexibility to provide later evening and/or weekend appointments outside of regular working hours (Mon-Fri, 9am-5pm). This specification does not cover services for people with these contraindications who should continue to be referred by GP referral to the appropriate service as they may require more specialist intervention. The Adult Hearing Service will consist of: * Hearing needs assessment; * Development of a personalised care plan; * Provision and fitting of hearing aids, where clinically appropriate and agreed with the service user; * Appropriate hearing rehabilitation, for example service user information; hearing therapy; * Information on and signposting to any relevant communication/social support services; * Follow-up to assess whether needs have been met; * Aftercare service for up the effective life of the user's aid(s), including advice, maintenance and review. * Discharge from hearing assessment and fitting pathway; * Provision for service user complaints and feedback to the Provider. The overall service should be carried out in accordance with best practice and guidelines. The Commissioner is directly awarding, following direct award process B, a contract to Specsavers ltd in accordance with the criteria outlined in Regulation (9) of the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. This is an activity-based contract with no guaranteed value. The contract has been awarded for the period 01/04/2024 - 31/03/2026 with provision for extension included

### Procurement Information

The procurement has been conducted in line with Right to Choose requirements.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/000631-2025 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 9 Jan 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 31 Mar 2024 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS BRISTOL, NORTH SOMERSET AND SOUTH GLOUCESTERSHIRE INTEGRATED CARE BOARD |
| Locality | BRISTOL |
| Post town | Bristol |
| Postcode | BS1 6AG |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK5 West of England |
| ITL 3 | TLK51 Bristol, City of |
| Local authority | Bristol, City of |
| Electoral ward | Central |
| Westminster constituency | Bristol Central |
| Delivery location | TLK1 Gloucestershire, Wiltshire and Bristol/Bath area |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SPECSAVERS HEARCARE GROUP |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85121240 - ENT or audiologist services

## Release History

- 9 Jan 2025 at 10:59 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/000631-2025

## Notice URLs

- https://bnssg.icb.nhs.uk/

## Provenance

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