---
title: "Whole Family Support Framework (Re-Opening 2025)"
ocid: "ocds-h6vhtk-04ce8c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04ce8c"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04ce8c.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04ce8c.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "EAST AYRSHIRE COUNCIL"
published: "2025-04-14"
---

# Whole Family Support Framework (Re-Opening 2025)

Buyer: EAST AYRSHIRE COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-04ce8c

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## Summary

East Ayrshire Council is re-opening the Whole Family Support Framework to new providers, aiming to enhance health and social work services across six HEART areas in East Ayrshire, UK. This procurement falls under the services category and targets the health and social work sector. The tender process is managed through PCS-Tender, with an end date of 11th February 2025 for submissions. The framework is designed to provide direct early family-focused support, aiming to work with children and families to recognise and build on their strengths at the earliest stage of need. The framework includes opportunities in Children & Young People's Mental Health & Wellbeing Services and Specialist & Therapeutic Support Services.

This tender offers significant opportunities for businesses to expand their service offerings in the health and social work domain, particularly those specialising in early intervention and family support. SMEs and large organisations alike, especially those with expertise in mental health, wellbeing, and therapeutic services for children and young people, would be well-suited to compete. Successful suppliers will join an essential public health initiative, contributing to a stable and nurturing environment for families facing challenges. The open procedure allows for broad participation, fostering competitive and robust service delivery.

## Notice

The service will work with each of the six HEART (Help Everyone at The Right Time) areas to identify and support children and families in need of support at the earliest possible point. The aim is to prevent, mitigate and recover from the challenges they are experiencing by recognizing and building on family strengths. The service will provide direct early family focused support to achieve more consistency in identifying and responding to families' needs within each providers' area of expertise.

### Lot Information

Children & Young People's Mental Health & Wellbeing Services

Lot 3 - Children & Young People's Mental Health & Wellbeing Services The service will work with each of the six HEART (Help Everyone at The Right Time) areas to identify and support children and families in need of support at the earliest possible point. The aim is to prevent, mitigate and recover from the challenges they are experiencing by recognizing and building on family strengths. The service will provide direct early family focused support to achieve more consistency in identifying and responding to families' needs within each providers' area of expertise.

Renewal: 2 x 1 one year extensions

Specialist & Therapeutic Support Services

Lot 4 - Specialist & Therapeutic Support Services The service will work with each of the six HEART (Help Everyone at The Right Time) areas to identify and support children and families in need of support at the earliest possible point. The aim is to prevent, mitigate and recover from the challenges they are experiencing by recognizing and building on family strengths. The service will provide direct early family focused support to achieve more consistency in identifying and responding to families' needs within each providers' area of expertise.

Renewal: 2 x 1 year extensions

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/015035-2025 |
| Notice type | Tender Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large, SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 14 Apr 2025 |
| Submission deadline | 11 Feb 2025 |
| Future notice date | Not specified |
| Award date | 18 Mar 2025 |
| Contract period | Not specified |
| Recurrence | Yes, subject to further funding. Retender in 2 or 3 years. |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £2,000,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | EAST AYRSHIRE COUNCIL |
| Locality | KILMARNOCK |
| Post town | Kilmarnock |
| Postcode | KA3 7BU |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM9 Southern Scotland |
| ITL 3 | TLM93 North Ayrshire and East Ayrshire |
| Local authority | East Ayrshire |
| Electoral ward | Kilmarnock East and Hurlford |
| Westminster constituency | Kilmarnock and Loudoun |
| Delivery location | TLM93 North Ayrshire and East Ayrshire |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 6 |
| Supplier names | EAST AYRSHIRE CARERS CENTRE; INCLUDEM; KOOTH DIGITAL HEALTH; MIND OF MY OWN; NEIGHBOURHOOD NETWORKS; UCAN LEARN.WORK.LIVE |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security
- 85 - Health and social work services

### Codes

- 79411100 - Business development consultancy services
- 85000000 - Health and social work services

## Release History

- 14 Apr 2025 at 14:37 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/015035-2025
- 9 Jan 2025 at 11:50 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/000649-2025

## Notice URLs

- http://www.east-ayrshire.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000787270
- https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00223
- https://www.publictendersscotland.publiccontractsscotland.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04ce8c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04ce8c.json.