---
title: "Look Ahead Care & Support - Case Management Software"
ocid: "ocds-h6vhtk-04ce9e"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04ce9e"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04ce9e.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04ce9e.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "LOOK AHEAD CARE AND SUPPORT"
published: "2025-08-06"
---

# Look Ahead Care & Support - Case Management Software

Buyer: LOOK AHEAD CARE AND SUPPORT  
Current stage: Award  
OCID: ocds-h6vhtk-04ce9e

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-04ce9e.json)

## Summary

Look Ahead Care and Support, a public organisation based in London, sought to procure a Case Management Software through an open procedure, under the industry category of software package and information systems. The process, initiated as a tender and now complete, was designed to acquire a centralised digital platform to improve case management for social care services. This procurement was specifically meant to serve regions within the UK and catered to the social care sector. After competitive bidding, Nourish Care Systems Ltd, an SME located in Bournemouth, was awarded the contract on 29th July 2025, valued at GBP 1,197,750. The initial contract term is three years, with the potential to extend by another two years.

This tender offers significant opportunities for technology companies operating in the social care software sector. Businesses experienced in delivering comprehensive, user-friendly, and sector-specific IT solutions stand to benefit. The contract not only includes software supply but also encompasses implementation support and training, establishing a prolonged partnership potential with Look Ahead Care and Support. Companies capable of providing support tailored to services for vulnerable groups, such as young people and those with disabilities or mental health issues, are particularly well-suited to compete in similar future tenders. The project can drive business growth through a commendable partnership and service delivery in a vital societal sector.

## Notice

The purpose of this tender is to identify a suitable supplier to provide a robust Case Management System that provides Look Ahead with a digital, centralised platform for recording, tracking, and managing the support that is provided to Look Ahead's customers. Look Ahead would like to engage with a technology company who: -Can deliver a software solution that is fit for purpose and already used in the social care sector -Can provide a solution that is easy to use and feature rich -Understand the specific needs of the services that Look Ahead offer i.e. providing care and support to young people, people who are homeless and people with learning disabilities or mental health issues and how the proposed system will enable/improve that service -Will support Look Ahead with the roll out and implementation of the software, including supporting with training -Will partner with Look Ahead over the lifetime of the contract to ensure the implemented system works effectively and drives value for the organisation, its end users and its customers

### Lot Information

Lot 1

The purpose of this tender is to identify a suitable supplier to provide a robust Case Management System that provides Look Ahead with a digital, centralised platform for recording, tracking, and managing the support that is provided to Look Ahead's customers. Look Ahead would like to engage with a technology company who: -Can deliver a software solution that is fit for purpose and already used in the social care sector -Can provide a solution that is easy to use and feature rich -Understand the specific needs of the services that Look Ahead offer i.e. providing care and support to young people, people who are homeless and people with learning disabilities or mental health issues and how the proposed system will enable/improve that service -Will support Look Ahead with the roll out and implementation of the software, including supporting with training -Will partner with Look Ahead over the lifetime of the contract to ensure the implemented system works effectively and drives value for the organisation, its end users and its customers Additional information: To deliver the requirements, an initial 3-year contract will be awarded with an optional extension of an additional 24 months. Therefore a total potential contract length of 5 years.

Renewal: The tender and contract on offer is for an initial term of 36 months with the possibility of extending for a further 24 months. Therefore the total contract length is up to 60 months or 5 years.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/046632-2025 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 6 Aug 2025 |
| Submission deadline | 10 Feb 2025 |
| Future notice date | Not specified |
| Award date | 28 Jul 2025 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,800,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £1,197,750 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LOOK AHEAD CARE AND SUPPORT |
| Locality | LONDON |
| Post town | North London |
| Postcode | N7 9BG |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI43 Haringey and Islington |
| Local authority | Islington |
| Electoral ward | Laycock |
| Westminster constituency | Islington South and Finsbury |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | NOURISH CARE SYSTEMS |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48000000 - Software package and information systems
- 48100000 - Industry specific software package
- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 6 Aug 2025 at 14:47 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/046632-2025
- 9 Jan 2025 at 13:47 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/000674-2025

## Notice URLs

- https://www.gov.uk/government/publications/public-procurement-review-service-scope-and-remit
- https://www.lookahead.org.uk/
- https://www.mytenders.co.uk/
- https://www.mytenders.co.uk/search/Search_AuthProfile.aspx?ID=AA29828

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04ce9e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04ce9e.json.