--- title: "360 Platform" ocid: "ocds-h6vhtk-04ceaa" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04ceaa" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04ceaa.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04ceaa.json" source: "Find A Tender Service" current_stage: "Tender" buyer: "EASTLIGHT COMMUNITY HOMES" published: "2025-01-09" --- # 360 Platform Buyer: EASTLIGHT COMMUNITY HOMES Current stage: Tender OCID: ocds-h6vhtk-04ceaa [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04ceaa) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-04ceaa.json) ## Summary Eastlight Community Homes is currently in the Tender stage for the procurement of a "360 Platform" under the industry category of IT services, which includes consulting, software development, Internet, and support. The project aims to implement a centralised platform to enhance service quality by integrating multiple systems under one application. The procurement is subject to a restricted procedure and electronic submission, with a tender period ending on 11th January 2025. This project, located in the United Kingdom, will span a duration of 1080 days with annual renewals upon completion. Eastlight Community Homes, a Housing Association in Braintree, UK, is leading this initiative to modernise their technology stack and improve operational efficiencies. This tender presents a robust opportunity for growth, particularly for businesses specialising in IT services, software development, and system integration. The project requires a supplier capable of delivering a comprehensive integration layer to merge various legacy systems, making it ideal for companies with expertise in enterprise solutions and digital transformation. Businesses well-versed in customer-facing process automation and enhancing user experience through technology integration are well-suited to compete. Engaging in this contract could provide significant exposure and a long-term partnership with a prominent housing association, thereby fostering substantial business growth and expansion. ## Notice Eastlight proposes the implementation of a centralised platform that will serve as an essential layer within our existing technology stack. This platform aims to empower Eastlight staff to enhance the quality of service provided to our customers by addressing specific operational challenges and improving customer experience. The platform must bring together services managed across multiple systems and departments into a central application. The proposed solution must enable Eastlight staff to view, and action all customer facing processes within a platform and seamlessly integrate with our current applications. Integration is key to the success of this tender, and the supplier must provide the integration layer that connects to legacy systems, and pieces together our technology stack to provide excellent services to our customers. A fundamental objective of this tender and project is to reduce and eliminate silo working within Eastlight, using technology as an enabler to bring together all the processes managed across multiple applications. ### Lot Information Lot 1 Eastlight proposes the implementation of a centralised platform that will serve as an essential layer within our existing technology stack. This platform aims to empower Eastlight staff to enhance the quality of service provided to our customers by addressing specific operational challenges and improving customer experience. The platform must bring together services managed across multiple systems and departments into a central application. The proposed solution must enable Eastlight staff to view, and action all customer facing processes within a platform and seamlessly integrate with our current applications. Integration is key to the success of this tender, and the supplier must provide the integration layer that connects to legacy systems, and pieces together our technology stack to provide excellent services to our customers. A fundamental objective of this tender and project is to reduce and eliminate silo working within Eastlight, using technology as an enabler to bring together all the processes managed across multiple applications. Renewal: 3 year contract with annual renewals ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/000695-2025 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Selective | | Procurement method details | Restricted procedure | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 9 Jan 2025 | | Submission deadline | 11 Jan 2025 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Active | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | EASTLIGHT COMMUNITY HOMES | | Locality | BRAINTREE | | Post town | Chelmsford | | Postcode | CM77 8FG | | Country | England | | ITL 1 | TLH East (England) | | ITL 2 | TLH3 Essex | | ITL 3 | TLH34 Essex Haven Gateway | | Local authority | Braintree | | Electoral ward | Braintree Central & Beckers Green | | Westminster constituency | Braintree | | Delivery location | Not specified | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support ### Codes - 72000000 - IT services: consulting, software development, Internet and support ## Release History - 9 Jan 2025 at 15:16 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/000695-2025 ## Notice URLs - http://www.greenfieldsch.org.uk - https://procontract.due-north.com ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04ceaa. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04ceaa.json.