---
title: "Support for Delivering Safety Communications for MHRA"
ocid: "ocds-h6vhtk-04ced9"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04ced9"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04ced9.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04ced9.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "MHRA"
published: "2025-05-24"
---

# Support for Delivering Safety Communications for MHRA

Buyer: MHRA  
Current stage: Award  
OCID: ocds-h6vhtk-04ced9

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-04ced9.json)

## Summary

The procurement process was led by the Medicines and Healthcare Products Regulatory Agency (MHRA), located in London, UK. The tender titled "Support for Delivering Safety Communications for MHRA" was categorized under marketing services within the service industry sector. The procurement was executed using an open procedure and involved awarding a contract valued at £375,000 to HSJ Information LTD. The procurement reached the award stage on 30th April 2025, with the contract set to begin on 17th March 2025. The tender aimed to enhance safety communication to healthcare professionals across the UK, specifically focusing on the optimisation of engagement rates and reach via effective, timely email campaigns.

This tender presents ample opportunities for businesses specialising in marketing, communication services, and database management. Companies capable of handling broad email campaigns to a diverse healthcare audience, including addressing technical challenges associated with NHS security, would be well-suited to this opportunity. Potential suppliers with robust databases reaching over 100,000 healthcare professionals in various specialisations can significantly leverage this contract to not only grow but also solidify their expertise in managing critical health communication strategies. The substantial contract value underscores the importance of high-quality, secure data management and communication methods, appealing to medium to large enterprises with the requisite technical capabilities.

## Notice

The objective of this Procurement Call for Competition is to award one Contract to support delivery of the MHRA's communications to healthcare professionals (HCPs) and facilitate improved safety communications including optimising engagement rates and reach. 

The MHRA seeks the appointment of a Supplier who has experience of and expertise in:
- issuing broad email campaigns to a large audience including but not limited to NHS email addresses.
Please note, the Supplier would need to own or have access to the email addresses/contacts for a range of HCPs
- maintaining contact details to ensure up-to-date, and seeking to expand the contacts database.
- formatting and dispatching communications/emails (including ability to deal with NHS firewall/security challenges).

Procurement under PCR 2015.

### Lot Information

Lot 1

Safety communication is a critical part of the Medicines and Healthcare Products Regulatory Agency (MHRA)'s work, with the potential for a major and immediate impact on public health and safety, and consequently our corporate reputation. It is essential therefore that we issue effective communications and trusted advice via appropriate channels to relevant audiences, in a timely manner, to support patient safety and public health. 

The objective of this Procurement Call for Competition is to award one Contract to support delivery of the MHRA's communications to healthcare professionals (HCPs) and facilitate improved safety communications including optimising engagement rates and reach. 

The MHRA seeks the appointment of a Supplier who has experience of and expertise in:
- issuing broad email campaigns to a large audience including but not limited to NHS email addresses.
Please note, the Supplier would need to own or have access to the email addresses/contacts for a range of HCPs
- maintaining contact details to ensure up-to-date, and seeking to expand the contacts database.
- formatting and dispatching communications/emails (including ability to deal with NHS firewall/security challenges).

Procurement under PCR 2015.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/027345-2025 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 24 May 2025 |
| Submission deadline | 11 Feb 2025 |
| Future notice date | Not specified |
| Award date | 29 Apr 2025 |
| Contract period | 17 Mar 2025 - 16 Mar 2031 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £200,000 |
| Lots value | £200,000 |
| Awards value | Not specified |
| Contracts value | £375,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MHRA |
| Locality | LONDON |
| Post town | East London |
| Postcode | E14 4PU |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI42 Tower Hamlets |
| Local authority | Tower Hamlets |
| Electoral ward | Canary Wharf |
| Westminster constituency | Poplar and Limehouse |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | HSJ INFORMATION |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 72320000 - Database services
- 79342000 - Marketing services

## Release History

- 24 May 2025 at 19:41 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/027345-2025
- 10 Jan 2025 at 18:43 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/000945-2025
- 9 Jan 2025 at 21:49 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/000757-2025

## Notice URLs

- http://www.wilmingtonhealthcare.co.uk
- https://health-family.force.com/s/Welcome
- https://www.gov.uk/government/organisations/medicines-and-healthcare-products-regulatory-agency

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04ced9. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04ced9.json.