---
title: "Security Systems Maintenance and Support"
ocid: "ocds-h6vhtk-04cf11"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04cf11"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04cf11.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04cf11.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "CARDIFF UNIVERSITY"
published: "2025-07-08"
---

# Security Systems Maintenance and Support

Buyer: CARDIFF UNIVERSITY  
Current stage: Award  
OCID: ocds-h6vhtk-04cf11

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04cf11)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-04cf11.json)

## Summary

Cardiff University has completed the procurement process for the "Security Systems Maintenance and Support" project, which falls under the services category of repair and maintenance of security equipment. Located in Cardiff, the university aimed to enhance security across its estate, including residences, through installations like electronic access control, CCTV, and alarm systems. The contract was awarded to Protectorcomms Limited and signed on 7th July 2025, with the total contract value reaching £4,295,813. Prior stages included a planning phase with industry engagement conducted in early 2025, leading up to the open tender process where submissions closed in April. The award was part of a strategic procurement process governed by public sector regulations, ensuring compliance and the integration of community benefits.

This tender creates significant growth opportunities for businesses specialising in security system services. Companies with expertise in security installations and maintenance, particularly those with capabilities in electronic access, surveillance, and alarm systems, stand to benefit from such contracts. Small and medium enterprises (SMEs) showed strong participation, comprising a high number of the bids received. The open procurement process adopted ensures a competitive environment, giving businesses a fair chance by considering factors like quality, responsible procurement, and price. The successful execution of this project positions Cardiff University as a key partner for businesses seeking to expand their service offerings in the education sector's security infrastructure.

## Notice

The aim of this procurement process is to appoint a provider for the installation and ongoing maintenance of a range of security systems designed to safeguard its premises, assets, and people, across the entire university estate (including Residences). These systems include: Electronic Access Control CCTV Intruder Alarm / Panic Alarm / Perimeter Detection Intercoms The selected contractor shall be responsible for the supply, installation, integration, testing, and maintenance of these systems to ensure maximum operational effectiveness, system security, and regulatory compliance. This shall include all related software.

### Lot Information

Lot 1

The aim of this procurement process is to appoint a provider for the installation and ongoing maintenance of a range of security systems designed to safeguard its premises, assets, and people, across the entire university estate (including Residences). These systems include: Electronic Access Control CCTV Intruder Alarm / Panic Alarm / Perimeter Detection Intercoms The selected contractor shall be responsible for the supply, installation, integration, testing, and maintenance of these systems to ensure maximum operational effectiveness, system security, and regulatory compliance. This shall include all related software.

Options: Replacement parts

Renewal: 2 x 12 month extension options available

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/038061-2025 |
| Notice type | Planning Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Planning, Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 8 Jul 2025 |
| Submission deadline | 14 May 2025 |
| Future notice date | 6 Feb 2025 |
| Award date | 6 Jul 2025 |
| Contract period | Not specified |
| Recurrence | Sep 2029 |

## Values

| Field | Value |
| --- | --- |
| Tender value | £2,500,000 |
| Lots value | £2,500,000 |
| Awards value | Not specified |
| Contracts value | £4,295,813 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CARDIFF UNIVERSITY |
| Locality | CARDIFF |
| Post town | Cardiff |
| Postcode | CF24 0DE |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL52 Cardiff and Vale of Glamorgan |
| Local authority | Cardiff |
| Electoral ward | Cathays |
| Westminster constituency | Cardiff South and Penarth |
| Delivery location | TLL22 Cardiff and Vale of Glamorgan |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PROTECTORCOMMS |

## CPV Codes

### Divisions

- 50 - Repair and maintenance services

### Codes

- 50610000 - Repair and maintenance services of security equipment

## Release History

- 8 Jul 2025 at 07:54 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/038061-2025
- 20 Feb 2025 at 15:42 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/006343-2025
- 10 Jan 2025 at 12:26 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/000842-2025

## Notice URLs

- http://www.cardiff.ac.uk/business/why-work-with-us/for-suppliers
- https://in-tendhost.co.uk/cardiffuniversity/aspx/Home
- https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0258

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04cf11. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04cf11.json.