---
title: "DWP Project_25855 - IBM Standard Support Agreement (2025)"
ocid: "ocds-h6vhtk-04cf43"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04cf43"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04cf43.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04cf43.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "DEPARTMENT FOR WORK AND PENSIONS"
published: "2025-01-10"
---

# DWP Project_25855 - IBM Standard Support Agreement (2025)

Buyer: DEPARTMENT FOR WORK AND PENSIONS  
Current stage: Award  
OCID: ocds-h6vhtk-04cf43

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04cf43)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-04cf43.json)

## Summary

The Department for Work and Pensions (DWP) has completed a procurement process titled "DWP Project_25855 - IBM Standard Support Agreement (2025)" in the industry category of software packages and information systems. This process, relating to key software applications and support provided by IBM UK Ltd, ensures the maintenance and support of existing legacy systems. The contracting process was finalised with a contract award on 12th December 2024, and the contract is valued at £13,500,000. The procurement followed a limited method without prior publication due to specific technical requirements and the absence of suitable alternatives.

This tender creates opportunities for businesses specialising in legacy system support and software maintenance to showcase their capabilities for similar future contracts. Companies that can offer unique software solutions or specialised technical support would find this particularly relevant. The emphasis on maintaining legacy IBM infrastructure suggests that businesses with expertise in IBM products would be well-suited to compete for similar opportunities with the DWP or other public sector organisations requiring customised technical solutions.

## Notice

IBM Software Applications and Support

### Procurement Information

DWP has procured software and support from IBM UK Ltd to support multiple systems and applications for delivering DWP business requirements. DWP relied on Regulation 32 to award contract directly to IBM UK Ltd. This is explained as follows: Regulation 32 (2) (b) (ii) competition is absent for technical reasons: The underpinning platform(s) supporting multiple systems and applications are based on legacy IBM infrastructure and products. Therefore, for these systems, IBM is the only supplier that can ensure it successfully meets required business functional requirements. Regulation 32 (2) (b) (ii) No reasonable alternative or substitute exists: The legacy applications rely on IBM products which have already been procured, as such there are no reasonable alternative or substitute services available from any alternative software provider/third party. Regulation 32 (2) (b) (ii) The absence of competition is not the result of an artificial narrowing down of the parameters of the procurement: The parameters of the procurement have not been artificially narrowed given the underlying technology infrastructure is already on DWP's estate and the required legacy applications and systems rely on that technology infrastructure being effectively maintained.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/000925-2025 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 10 Jan 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 12 Dec 2024 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £13,500,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT FOR WORK AND PENSIONS |
| Locality | MANCHESTER |
| Post town | Manchester |
| Postcode | M2 3AA |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD3 Greater Manchester |
| ITL 3 | TLD33 Manchester |
| Local authority | Manchester |
| Electoral ward | Deansgate |
| Westminster constituency | Manchester Central |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | IBM |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 10 Jan 2025 at 16:44 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/000925-2025

## Notice URLs

- https://dwp.bravosolution.co.uk
- https://www.gov.uk/government/organisations/department-for-work-pensions

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04cf43. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04cf43.json.