---
title: "Look Ahead Care & Support - IT Managed Service Provider"
ocid: "ocds-h6vhtk-04cf4c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04cf4c"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04cf4c.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04cf4c.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "LOOK AHEAD CARE AND SUPPORT"
published: "2025-08-06"
---

# Look Ahead Care & Support - IT Managed Service Provider

Buyer: LOOK AHEAD CARE AND SUPPORT  
Current stage: Award  
OCID: ocds-h6vhtk-04cf4c

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-04cf4c.json)

## Summary

Look Ahead Care and Support, a body governed by public law, has completed the procurement process for an IT Managed Service Provider with Smartdesc Limited being awarded the contract. The procurement process, initiated under an open procedure, sought suppliers to deliver a comprehensive IT service solution, including a 24/7 Managed Service Desk, Server Hosting, Backup as a Service, and Security Services, among others. This entails an initial contract term of three years with an optional two-year extension, potentially totalling five years. The contract, valued at £3,157,590, was signed on 29th July 2025, and covers services primarily in the UK within the Information Technology sector.

This tender presents a significant opportunity for businesses specialising in IT services, particularly those capable of providing around-the-clock managed IT solutions, security, and innovative tech guidance. SMEs like Smartdesc Limited, which has already been awarded the contract, can find substantial growth prospects in this area by aligning their offerings to the strategic needs outlined by Look Ahead Care and Support. The broad scope of services involved and the potential for a lengthy contract period make it ideal for well-established IT firms eager to expand their presence within the public sector.

## Notice

The purpose of this tender is to identify a suitable supplier to deliver an IT Managed Service Provider solution to include a number of services under the following headings: -24/7 Managed Service Desk -Server hosting -Backup as a Service (BaaS) -Security services -Procurement, billing and builds -Reporting and Service Reviews -Technical and innovation guidance, advice and support in conjunction with the Look Ahead IT strategic plan It is the intention that this service will be awarded under one contract to one supplier. To deliver the requirements, an initial 3-year contract will be awarded with an optional extension of an additional 24 months. Therefore a total potential contract length of 5 years.

### Lot Information

Lot 1

The purpose of this tender is to identify a suitable supplier to deliver an IT Managed Service Provider solution to include a number of services under the following headings: -24/7 Managed Service Desk -Server hosting -Backup as a Service (BaaS) -Security services -Procurement, billing and builds -Reporting and Service Reviews -Technical and innovation guidance, advice and support in conjunction with the Look Ahead IT strategic plan It is the intention that this service will be awarded under one contract to one supplier. To deliver the requirements, an initial 3-year contract will be awarded with an optional extension of an additional 24 months. Therefore a total potential contract length of 5 years.

Renewal: The tender and resulting contract comes with the option to extend the 36 month term of the contract for a further 24 months. Therefore a total 60 month or 5 year contract is available

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/046629-2025 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 6 Aug 2025 |
| Submission deadline | 11 Feb 2025 |
| Future notice date | Not specified |
| Award date | 28 Jul 2025 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £3,200,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £3,157,590 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LOOK AHEAD CARE AND SUPPORT |
| Locality | LONDON |
| Post town | North London |
| Postcode | N7 9BG |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI43 Haringey and Islington |
| Local authority | Islington |
| Electoral ward | Laycock |
| Westminster constituency | Islington South and Finsbury |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SMARTDESC |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72222300 - Information technology services

## Release History

- 6 Aug 2025 at 14:46 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/046629-2025
- 30 Jan 2025 at 16:20 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/003167-2025
- 10 Jan 2025 at 17:07 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/000936-2025

## Notice URLs

- https://www.gov.uk/government/publications/public-procurement-review-service-scope-and-remit
- https://www.lookahead.org.uk/
- https://www.mytenders.co.uk/
- https://www.mytenders.co.uk/search/Search_AuthProfile.aspx?ID=AA29828

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04cf4c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04cf4c.json.