---
title: "Direct Payment Services"
ocid: "ocds-h6vhtk-04cffa"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04cffa"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04cffa.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04cffa.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "LONDON BOROUGH OF CROYDON"
published: "2025-06-25"
---

# Direct Payment Services

Buyer: LONDON BOROUGH OF CROYDON  
Current stage: Award  
OCID: ocds-h6vhtk-04cffa

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## Summary

The London Borough of Croydon has successfully concluded the procurement process for its Direct Payment Services contract under the health and social work services category, identified by the CPV code 85000000. The procurement process, conducted through an open procedure as per the PCR 2015 regulations, has led to the contract award to Kingston Centre for Independent Living Ltd. This contract was tagged with the "award" and "contract" stages and signed on 2nd June 2025, with a significant contract value of £2,289,900 for a 10-year term. The procurement process was managed electronically via the Croydon Tenders Portal, and the competitive tendering attracted a total of seven bids, five of which were from SMEs. The service is to be delivered in the region of Croydon, UKI62.

This tender presents substantial opportunities for businesses, particularly those in the health and social care sectors. A pivotal factor in the contract award was a balance of quality (60%) and price (40%), favouring businesses that can demonstrate high standards alongside competitive pricing. Companies like Kingston Centre for Independent Living, an SME, exemplify that small to medium-sized enterprises can successfully secure high-value contracts. This procurement process highlights the scope for firms specialising in direct payment services to substantially grow by aligning with local authorities' requirements and demonstrating service excellence and cost efficiency.

## Notice

The London Borough of Croydon ('the Council") is awarding a contract for the provision of a Direct Payment service. The full scope of the contract requirements are provided in the Service Specification, which formed part of the Tender Documents. The Contracts is for a period of 10 years (the "Term").This procurement was carried out in line with the open procurement process detailed within the PCR 2015.The required Services were procured via a competitive tendering process run electronically via the Croydon Tenders Portal. (in-tendhost.co.uk).

### Lot Information

Lot 1

The London Borough of Croydon is awarding a contract for the provision of a Direct Payment service. This procurement was carried out in line with the open procurement process detailed within the PCR 2015.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/035012-2025 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 25 Jun 2025 |
| Submission deadline | 13 Feb 2025 |
| Future notice date | Not specified |
| Award date | 1 Jun 2025 |
| Contract period | 30 Sep 2025 - 30 Sep 2035 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £2,500,000 |
| Lots value | £2,500,000 |
| Awards value | Not specified |
| Contracts value | £2,289,900 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LONDON BOROUGH OF CROYDON |
| Locality | CROYDON |
| Post town | Croydon |
| Postcode | CR0 1EA |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI6 Outer London - South |
| ITL 3 | TLI62 Croydon |
| Local authority | Croydon |
| Electoral ward | Fairfield |
| Westminster constituency | Croydon West |
| Delivery location | TLI62 Croydon |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | KINGSTON CENTRE FOR INDEPENDENT LIVING |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services

## Release History

- 25 Jun 2025 at 10:48 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/035012-2025
- 14 Jan 2025 at 15:42 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/001230-2025

## Notice URLs

- http://www.croydon.gov.uk
- https://in-tendhost.co.uk/croydontenders/aspx/Home

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04cffa. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04cffa.json.