---
title: "Mediation and Neutral Evaluation Services"
ocid: "ocds-h6vhtk-04d011"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04d011"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-04d011.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-04d011.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NHS LITIGATION AUTHORITY"
published: "2025-08-29"
---

# Mediation and Neutral Evaluation Services

Buyer: NHS LITIGATION AUTHORITY  
Current stage: Award  
OCID: ocds-h6vhtk-04d011

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-04d011.json)

## Summary

The NHS Litigation Authority has completed a procurement process for "Mediation and Neutral Evaluation Services", classified under legal advisory and information services. The process, which was conducted under the legal basis of CELEX 32014L0024, involved an open procedure encompassing multiple lots. Set in the UKI region and initiated with a tendering phase, the procurement spanned various stages before culminating in a series of awards for active contracts dated as of 31st July 2025, each valued at £12.3 million. The services aim to address disputes related to personal injury, clinical negligence, and legal costs. While Lot 1 and the neutral evaluation services saw successful awards, Lot 2 remained unsuccessful. The NHS Litigation Authority, based in London, served as the buying organisation, ensuring an open and competitive bidding process.

This tender presents substantial opportunities for growth, particularly for small and medium-sized enterprises (SMEs) specialising in legal services. With active contracts awarded to suppliers like Trust Mediation Ltd, Global Mediation Limited, and CEDR Services Ltd—all SMEs—there is a clear demand for firms with expertise in dispute resolution and mediation services. Businesses with a focus on legal advisory are well-suited to engage in similar future tenders, benefiting from the procurement's structured criteria prioritising quality and price. The procurement stage underscores the opportunities for flexible and innovative legal service providers to contribute significantly to the healthcare sector's dispute resolution needs, given the recurring nature of such disputes within the NHS framework.

## Notice

This service covers;
- A mediation service for the resolution of disputes arising from personal injury 
and clinical negligence incidents and/or claims (Lot 1);
- A mediation service for the resolution of disputes arising from claims for legal 
costs (Lot 2); and
- A neutral evaluation service for the resolution of disputes arising from personal 
injury and clinical negligence incidents and/or claims, including legal costs
disputes (Lot 3)

### Lot Information

Lot 1- 1. Technical Envelope

Mediation and Neutral Evaluation Services

Lot 2- 1. Technical Envelope

Yet to be awarded

Lot 3- 1. Technical Envelope

Mediation and Neutral Evaluation services

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/052624-2025 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 29 Aug 2025 |
| Submission deadline | 14 Feb 2025 |
| Future notice date | Not specified |
| Award date | 30 Jul 2025 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £14,300,000 |
| Lots value | £14,300,000 |
| Awards value | Not specified |
| Contracts value | £12,300,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active, Unsuccessful |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS LITIGATION AUTHORITY |
| Additional buyers | NHS RESOLUTION |
| Locality | LONDON |
| Post town | East London |
| Postcode | E14 4PU |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI42 Tower Hamlets |
| Local authority | Tower Hamlets |
| Electoral ward | Canary Wharf |
| Westminster constituency | Poplar and Limehouse |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 3 |
| Supplier names | CEDR SERVICES; GLOBAL MEDIATION; TRUST MEDIATION |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79140000 - Legal advisory and information services

## Release History

- 29 Aug 2025 at 19:14 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/052624-2025
- 20 Jan 2025 at 13:50 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/001871-2025
- 14 Jan 2025 at 17:02 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/001271-2025

## Notice URLs

- http://www.cedr.com
- http://www.globalmediation.co.uk
- https://health-family.force.com/s/Welcome
- https://www.find-tender.service.gov.uk/Notice/001332-2025
- https://www.gov.uk/courts-tribunals
- https://www.judiciary.uk/
- https://www.resolution.nhs.uk
- https://www.resolution.nhs.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-04d011. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-04d011.json.